Rapid Broadband Ltd

4.4 · 7 reviews
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Michael OConnor
Reviews 1
2020-12-23 21:44

I was so frustrated with Imagines poor internet c...

I was so frustrated with Imagines poor internet connection. They talk about 150MB but most evenings from 4pm on it dropped to <1MB. It took the bones of an hr to get through to a help desk on Imagine and any time I had a hardware issue it took 2-3 weeks of continual calls to get and engineer out ...

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Tony R
Reviews 1
2020-12-18 22:22

I have been a customer with Rapid Broadband over t...

I have been a customer with Rapid Broadband over the last 10 years. Their customer support is excellent and when I lost my internet, they worked efficiently to get it back up and running before the day was out. As of recent COVID times and I had to work from home, they quickly upgraded my package so...

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C
Cat Doom
Reviews 1
2020-12-08 20:06

Only because I can't leave a 0 star review. You ge...

Only because I can't leave a 0 star review. You get horrible service for a premium price per month. They have the lowest threshold for fair usage of any ISP, and they ignore it entirely and will throttle you outside of their Fair Usage hours anyways and then act like they don't know what's wrong wh...

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catherine neary
Reviews 1
2020-04-19 07:32

We got Rapid Broadband installed today and so far ...

We got Rapid Broadband installed today and so far we are really happy with the service provided. Lynda and Josephine were fantastic to deal with and made the process so easy and pleasant. I would have no hesitation in recommending Rapid Broadband. 10/10 for customer service and so far connectivity i...

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