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Rainbow USA, Inc.

3.9· 99 reviews
Average ratingAverage
3.9/ 5

Based on 99 reviews

546%
422%
316%
22%
113%
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Vaughn Vaughn
Reviews 1

Found a cute sweat suit for my trip, as well as a nice top. Jammed with items, you have to really squeeze through downstairs. Upstairs is a little better. Don't buy glitter lip gloss at counter. $5 for extremely low quality gloss that has no glitter and barely any gloss.

China Lee
Reviews 1

The security stole my bag that I checked in and told me someone claimed it. I don't know how someone else would claim it when I'm the person that knew what was in the bag. Unless security looked in the bag and called someone to come and claim it. I will never spend my money there.

Christina Hoisington
Reviews 1

The young man who checked my bags for me was very polite and personable. There was a fabulous selection of trendy clothes with affordable prices. I would shop there again. I am ranking it as a 4 rather than a 5 because I don't like that you can't view the prices while you're being rung up, and the music is too loud for the clerk to communicate.

Larissa Baseman
Reviews 1

The customer service sucks. Don t believe information they tell you on the phone. I lugged my stuff all the way there after calling to make sure I could return my items...turns out the person I talked to on the phone was ignorant of the way the company works....

Nikiya Jackson
Reviews 1

This women That works there disrespected me by having an attittude bc I didn't see her wave to tell me to come to the counter. she was working with another customer before me. Then when I finally see her wave me over, she gonna have her hand out hinting me to put the clothes on the counter. I did so then gave her the money and instead of giving me my money in my hand she gonna place it on the counter with an attitude. She has terrible customer service and she deserves to be fired. She is Hispanic with glasses and a round face. I will not be going back to that rainbows until they teach their employees how to respect someone that is giving them their paycheck.

NYDUVCW Tate
Reviews 1

Can't go wrong for affordable, stylish party clothes and shoes. They make everyone check their bags at this location which makes me not want to shop there. only does this at one other store in Manhattan which says a lot about what they think of their Harlem customers. It also says a lot about what they stock the store with, the fact that they are still open an people still shop there despite being treated like perspective thieves before entry to the store. The place is pretty stuffed with racks.

Ndeye Anta Niang
Reviews 1

Lol why am i reading my previous review of this store in French? I never wanna speak the french i know usually unless i have to lol... I dont recognized my older review of this rainbow shop so im going to rewrite it lol. Must be my ex french programmer wanna be boyfriend trying to place investments in this place. Now it makes all sense. Dude who asked u or anyone to manage my fashion assets? Who? Lol. No dude dont review for me
I review for me.

This is America lol: "On aimes et respect les grosses! Tu aimes les grosses but la grosse bitssshhh n' aime pas"

Fabulous clothes that makes me look fab. I bought some but someone jaleous broke into my house and stole them. I wonder who? I had to go and repurchase the pieces. Bisssh how dare are u? lol. Well loving my outfit period. Shop here. Enjoy!!!

roll kall
Reviews 1

It feels like a burden to even rate as 1 star. My experience there has been by far the worst in two different locations. One on Parkchester and this west 125th location.
For this location I will elaborate on the experience.

My aunt and I walked into this location to return some shoes and get new ones as well. When we went up to the upper level floor we gathered shoes we found interesting then while I was trying the few I gathered, my aunt found a pair of shoes in a $9 section and had asked the manager/owner I m not sure which he was but we asked him about helping find the box for it and he went straight away to say, It s not $9! Proceeds to take said shoe back to original location and then walks away. We asked the next person who was a supposed to be some form of a security or shoe attendant and has supposedly been in the business for 23 or so years his words. We asked for his help he went to shelve the shoes again while complaining saying it s not the price we said when it wasn t what was asked for.
They were all round racist assuming we couldn t we couldn t afford it. He even went out of his way to come with his price gun to put prices on the boxes of the shoes I was trying on. As he was trying to be petty for being corrected he picked up another customer s shoebox thinking it was part of our pile and when the lady looked around she asked where it was and realized he picked up the wrong person s box and gave her another one from the shelf and customer complained that wasn t what she had earlier.

What customer service complains about customers???

Don t get me started on employment!!! I tried going for summer employment when I was in highschool and same manager/ owner tells me to go online and yet no way to apply online ?!?

Horrible customer service and horrible work seeking experience.
Never again!

Geneciobel Rodriguez
Reviews 1

If I could put less than a 1 star, I would, they closed half hour before the website stated, the manager and staff were rude and they told me to take it up with the corporation, not the store, failing to take ownership. I think they just lost a loyal customer due to their lack of friendly customer service.

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