We rented a car in Bozeman from Hertz in May. We did not take the insurance (lesson learned). Returned the vehicle after 10 days with no damage. Received a receipt the same day, and there was no reference to damage with the receipt. A month later we received a claim from Purco for a chip in the...
Extremely unprofessional staff with abysmal customer service. My claims specialist refused to do their job by gathering policy documents for my insurance company which ended up costing me nearly $100 extra.
Purco has been an absolute nightmare to deal with.
I rented a car from Budget in Juneau, Alaska and returned the car on June 8th 2020. I had a small fender bender accident, only cosmetic damage, and no one else was involved. On June 14th I received a bill from Purco for the claim. They were then pa...
We rented a car from Alamo in Bozeman. A week later received a call from Alamo that we returned the car with a scratch on it. We 100% absolutely did NOT. We self inspected the car prior to turning it in....shame on us for not taking pictures...lesson learned. No-one even identified themselves as an ...
Chris (below)! This exact same situation happened to me a few months ago at the Alamo/National location in Belgrade/Bozeman Airport. They are making false claims and saying I now owe them over $1,500 for damages. I drove the car to Big Sky for skiing and it sat in a covered garaged for 5 days withou...
These guys are frauds and satay Away.!!!!!I got the letter asking me to pay damage amount which I am not responsible .Called rental company and they said there is no Damage any .It is completely fraud
This is a criminal organization, stay away. They make false claims of damage against vehicles in unsecured lots without camera coverage. It cost me $3K to resolve this 100% false claim.
They are Crooks!! The Lady not going to give out her name but will soon is totally unprofessional!! They don't want to go through your insurance because they claims are false, I work for the city and contemplating going to the better business bureau with these guys.
SCAMMERS TOTAL RIP OFF: Be careful when using a rental car company in UTAH, especially DOLLAR. In fact do not use them. I rented a truck at the end of July 2016 and returned it 10.30 PM in perfect condition at SLC airport, went and caught my flight and thought nothing of it. Several month later I go...
My wife reserved our rental from Alamo in Bozeman MT so I hadn't read the reviews about this place before I picked up the car but stumbled onto them before returning it trying to find out some info on the return process. So I was well aware of the scams they are running there. I was well prepared,...
Rented a car from Fox, they helped me for my case really nice people. Thank you very much
- Don't rent from PureCo- PureCo Fleet Services will make false claims about your rental after you return it and they check it in. They'll wait until 10 days after the rental to say you messed something up and charge you for it. The photos of the alleged damage was sent weeks later. I know the condi...
So I received a bill from them for almost $800 I contacted them about this and there were things about it saying there's problems with the trunk not closing the trunk was working fine the night before when I was unloading all of my items out of the vehicle but when I returned it apparently there's p...
Good luck getting anything resolved with this company. It takes months for them to respond to the current fraudulent claim they have against me. They claim I damaged a rental car, yet can t seem to provide photos of it or a description of the damage.
True Criminals and "pros" at insurance fraud. This will not be the first review you will read about insurance fraud with this company (rented a car in Rapid City ND), and there is a very strong theme happening here among these reviews. At first I thought maybe i just had bad luck, but no, there is...
These people are scammers and it would be hard to believe not in breach of some law.
We had a rock hit and crack windshield while driving Hertz rental car in Montana. Repair cost was very reasonable. Purco handled it well. Wanted to add our good experience after reading all the poor reviews!
I will add to the litany of complaints against Purco. They were engaged by a local franchisee of Hertz in Bozeman after the car we rented was damaged. They have attempted to overcharge us for damage our auto insurer did not say was justified after a reasonable claim was paid. Purco also is demand...
Here is how I got to know the folks at PurCo
I was charged > $1K for a very minor ding that I allegedly caused when I rented a car from Avis in Kalispell, MT.
Of course nobody at Avis bothered to check me out or check me in -- so it's my word against theirs. The bottom line was that the ding ...
They falsely accused us of causing damage to the car which did not exist when we returned it. Then they took our friend outside after accepting the car and showed damage (clearly underhanded) or two easily removable dents. They produced one estimate for over $1400 as if they had to replace the ent...
PurCo Fleet is Hertz franchised local company in some regions. I am a Hertz gold member traveled all places and this is the first time I got issue with rental company. See the image I pasted. They sent me a claim letter 6 months after the car returned which has no even minor figure nail scratch at...
DO NOT PAY THEM FOR RENTAL DAMAGE!!!!! A big chunk for the money they claim you owe is just their processing fee. If you are going to pay anything, tell the rental company to drop the claim and you will pay them directly.
1 Star because it wasn't possible to give anything lower. Rude, unprofessio...