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Would rate this company in the negatives if possible.
They sold us a van for $8,000 that lasted no more than 6,000kms and the motor blew up...it was going to cost more to fix than we had brought it for.
We went back to Preferred Auto's and they didn't care at all, they had there money as we paid cash and wiped there hands of it completely.
The mechanic we took it to said that they would have known about the problem at the time of selling too.
I would never recommend this company to anyone.
We recently purchased a Toyota Noah van from the lovely guys Peter, Bob and Paul from Preferred Autos at Arundel. Their service was outstanding and very professional and accommodating, we were able to ensure that our daughters motorised wheelchair would successfully fit into the back of the Noah using the inbuilt customised ramp, a perfect van for our needs. Our daughter Katie is thrilled with her new found independence that her new van brings and so are we! Thankyou very much, we highly recommend Preferred Autos for buying and selling cars. Excellent and friendly family owned business.
Peter was amazing and very helpful, couldn't be happier.
I'm not one to often rate a 1 star but when our dealings with this place put the safety of our family at risk I wish there was a -star.
We brought a vehicle from here 2 months ago and have just had to replace the wheel bearings...no biggie right. But when our mechanic told us the reason why the wheel bearing went, made me sick to the stomach. The wheel was not tightened correctly and became loose! We had been happily driving around with our 2 year old in the car. First felt something wrong while on the Logan motorway. Even checking for a possible flat. Nope...the wheel was trying to come off!!!!
Even more, the way in which this company responded to our situation was unreassuring and dismissive. Will not recommend this place...ever!
I wish I could give this business less stars, I bought a car with Pete at preferred autos, two days after I bought it it broke down, pete assured me this was fine and it was just a auxillary battery needed replacing, he had it fixed ... Or so I thought.
The truth is this car has been broken since the day I bought it with the same error code and disabled system as the first day it happened. I can't fix this car because the dealers can't figure out what's causing the fault. I called in numerous times and sent letters alerting him that he had sold me a broken car, he did nothing but brushing the problem aside casually. I have a disability and needed this car for medical appointments, preffered autos
doesn't care. I spent $10000 to have a broken car and spend more trying in vain to figure out what's wrong with it
Will never recommend this shop to anyone.
(Edit) and then this company replies to a good review and doesn't even care that they have ruined my chance at getting healthy and having a life
Paul is a great guy good to talk to and helpful advice
Very friendly place, always made feel welcome, I was so much at home I nearly bought the company.
Davidc
Got sold a lemon. Problems with the car soon as I got it. Conveniently 'forgot' the terms of our agreement. Do not deal with these people.
5 star sales service.
1 star after sales service. Loose wheel nuts at time of purchase damaged the wheel bearing and needed to be replaced.
Mechanic advised wheel was about to fall off.
Called to discuss statutory warranty and was fobbed off on every front.
Very helpful. Informative. Courteous. Thank you. Barry doyle.
Absolutely terrible, if i could go negative feedback i would. Sold me a complete dud. All the car was "makeshifted" to fit, constant knocking over bumps which i asked if they checked it out and they said they had 3 mechanics say it was just the suspension but its all good, my fault for not getting it checked, took it to pedders to lower it and the gave me the old struts back and turns out they were out of a completely different car and the holes were drilled out to fit. This car yard is why car saleman have a bad reputation. Never buy here.
Brought a car off these guys had nothing but problems with it, iv spent thousands repairing it.
I wouldn't recommend buying from here.
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Here at Preferred Autos, we are passionate providing our customers with quality vehicles in . View our range today!
Preferred Autos is a leading car dealership that has been providing quality vehicles to customers for many years. The company is passionate about delivering exceptional customer service and ensuring that every customer drives away with a vehicle that meets their needs and exceeds their expectations.
At Preferred Autos, the focus is on quality. The company offers a wide range of vehicles from some of the most trusted brands in the industry, including Toyota, Honda, Ford, Chevrolet, and more. Each vehicle undergoes a rigorous inspection process to ensure that it meets the highest standards of safety and reliability.
One of the things that sets Preferred Autos apart from other dealerships is its commitment to transparency. The company believes in being upfront with customers about every aspect of the car-buying process, from pricing to financing options. This approach has earned Preferred Autos a reputation as one of the most trustworthy dealerships in the industry.
In addition to offering high-quality vehicles at competitive prices, Preferred Autos also provides exceptional customer service. The team at Preferred Autos understands that buying a car can be stressful and overwhelming for many people, which is why they go above and beyond to make sure every customer feels comfortable throughout the entire process.
Whether you're looking for a new or used vehicle, or need help with financing or maintenance services after your purchase, Preferred Autos has you covered. With its extensive inventory of top-quality vehicles and commitment to outstanding customer service, it's no wonder why so many people choose this dealership when they're in need of reliable transportation.
If you're ready to experience what makes Preferred Autos stand out from other dealerships in your area, visit their website today or stop by one of their locations!
- Website
- preferredautos.com.au
- Phone
- 0755372900