Even one star is too much for their service. If you are a tenant looking for a place to rent out, I strongly advise you that you do not rent it if it is under the name of this company. You will be walking into trouble yourself. Worst service, never answering, slow process, well its the whole package...
If I could give them 0 stars, I would give them -1! Rude, not following up on issues, openly siding with the tenants while I pay their bills. The list is endless. Never, ever, ever again! Let it be a warning.
Our Property Moe Teamoke has been very proactive in looking after our properties. Highly recommend her services.
Rebecca Foley your an awesome property manager! I've been renting for years. I have to say previous property managers don't come close to the awesome customer service and respect she gives at all times since I have been a tenant at Miller Road. Always keeps me informed if there is work to be done or...
Point Property Management acted as buffers between a rental in a rough area and me. As a first time landlord I appreciated their help very much.
Wow if I would have known that I wouldn't have gone through all the hassle I just been through filling out the application and I didn't even get a call back about the viewing how rude no stars would be great
Very poor experience had with Point Property Management. Have never dealt with a company quite like them. Would not recommend.
Thanks guys, I would recommend you to any landlord or property owner. Secured me great tenants yet again and I have been very happy with the service Ive received over the last few years. My tenants have also always sung your paises. Cheers John
This review is for Moerai Teamoke who is our current property manager at Point, and has been extremely proactive and responsive. We would not hesitate to recommend her to other owners.
Rebecca at Point Property Management has to be the best property agent I've personally worked with as a tenant. She ensured that as tenants we were communicated to well, looked after in the property and didn't make a fuss when we requested something in the house needed fixing. My experience as a ten...
Have been working with Lyn at Point Property Management for some time now and I must say she has been an absolute pleasure to deal with on all occasions. I would highly recommend Lyn to all my friends and family in a heartbeat, thanks for your service thus far and I look forward to doing further bus...
We have had our properties with Point Property since 2010 and it's been the best decision we have made in our property investment journey. Their response to any queries has been timely and always professional. They provide us with excellent regular communication, great feedback on the condition of...
I have always received fantastic service from Point Property! A friendly yet professional team, they are always happy to go the extra mile. Thanks for all your great work guys!
Great service received from Allen Realty. We have used them on several times in the past and would not hesitate to tell friends to use them as well. Thanks guys. Rich & Emily
Most horrible service ever never responds or picks up call for what reason I don't understand why the property manager never picks up call every single day at anytime in the whole week the only reply they come up with is they are busy in the meeting
Point Property Managers were property managers of our Remuera family home while we were overseas for 2.5 years. We found them terrible, they advised that it was possible to contract out of a fixed term tenancy which we now know it is against the law. They also gave the wrong notice period and we l...
Point Property have been fantastic. Rebecca is amazing and is super efficient at arranging contractors for repairs. They do regular flat inspections, however in our eyes thing is a good thing from our perspective (renters) and landlords. Absolutely recommend Point Property.
Prior to Point Property taking over approx. 1 year ago I had nothing but hassles trying to get things fixed or resolved (if ever). Now with Point Property things are sorted within a couple of days and done properly.
My property manager is very easy to communicate with, she does what she say's she'...
This company has no idea what customer service is, be you a renter or a property owner. I have send emails via 2 sites, from my own personal email, sent txt messages, left phone messages and no body bothers to respond. This includes the head office where you can not reach anyone, just leave a messag...
This company steals money from their clients in the name of cleaning & other bullshit half of my bond money was stolen by them just because their office was closed for 4 days due to public holiday so they charged me one week rent they have no idea about customer service they just want to take your m...
Thanks so much. I would recommend you to any property owner because I've received excellent service
Thank you Sammy Holmes so happy for your work you are our new property manager weve been in this property for 6 year thank you so much
We have had great service from Point Property. A well organised team with excellent reporting - which we have found invaluable. Thanks heaps. Kat and Karl
Rebecca Foley has been our property manager for more than two years now and she has been outstanding. She is very respectiful, kind and works with a smile on her face. No issue is too big for her and she is very quick to respond. It is her caring heart that has made our tenancy a breeze. All I can s...
As tenants we have been working with Point Property Manager Sarah Hall and she has been amazing! Sarah is really professional, responsive, approachable and worked hard to get us a fantastic and timely outcome. We ve rented a number of homes over the years but we have been particularly impressed wi...
Why do I have to give them at least a star? It's too MUCH!!!!PLEASE I hope that people DO NOT go to this management for asking or whatever. I was a client last 10months, they NEVER come to change anything, they don't answer the phone even i called them in working hours. The manager was texting me ...
Stay faaaaaar away from this company, a bunch of unprofessionals...you will be lucky to get all your bond back as a tenant. If anything, take it to Tribunal to sort it out. Better stick with the well known ones like Harcorts, Barfoot, etc who treat you with respect and professional
Courtesy from d...
I have been working with Fred Ofa as my property manager for some time now. Prior to moving in, he made sure that I was always informed of anything. Everything was already set out in a really understanding way to make the move in fast and easy. Also replies within minutes and have had no problem in ...
A good real estate company for renting property in Auckland. Located on 4th floor.
As one of the owner directors of Point Property Management I am always happy to talk directly with anyone that has a complaint. We are passionate about helping people achieve their lifestyle and wealth goals with property.
In late 2015 we took over Allen Realty and its been great getting to know...
An amazing company, the best property manager I have ever had, always answers questions and goes above and beyond to help. Such a pleasure to be a tenant in one of your Hamilton properties.
We signed up to rent a property for 1 year fixed term through the property manager Janet however we were put on a 14 month contract to save themselves the Dec & Jan months without tenant's. Fair for Dec but they used the excuse of Jan being a festive month also.. load of it!
House a shambles with v...
Unsure if they are disorganised or lazy. Property inspections were incomplete. They informed me that my property was being leased to one person. The photos from the inspections showed otherwise. I queried them on multiple occasions about this issue. After several months, they finally looked into thi...
Been working with Fosi as my property manager from Point Property Management for over 2 years now. He is very experienced and professional, and always willing to go that extra mile to assist me and to solve unexpected problems that may arise. I really appreciate his level of care and professionali...
Terrible Property management system, we need to daily follow up on house issues Janet does no response to emails or calls, no solutions to issues presented on rental properties, no respect for tenants.
Rebecca has been our Property manager for a little over 9 months, taking over from the original manager. She has done a great job communicating and arranging maintenance done in a timely manner. She was our second property manager and restored our faith in the role of property managers from the orig...
My point of contact has been Fred Ofa and I have found him and Point Property a pleasure to deal with and will most certainly utilise their services in future.
Very able, competent , proactive and receptive to our requirements
I have found Rebecca Foley to be most helpful and accommodating in the management of my investment property. The property has just been sold and Rebecca has dealt well with all the demands of RE Sales people, tenants and others involved in the disruptions of a property sale. She has arranged the hou...
I have had great advice and dealings with Allens and they have served me well .I would recommend them to any Landlord and tenant.They saved me time and stress . Thanks Allens .Have a great 2014 cheers Peter Anderson
Firstly all the 'so-called' 5 star reviews here are totally fake as .
We had a very disappointing end to renting with Point Property. This used to be called 'Allen Reality' however a lot of the previous staff (who were more efficient, trust worthy and friendly had left or moved on) we had gone thr...
Point have failed to carry out out my requirements when signing a client and even though it was written down neither the agent nor her superior could find it and maintained no such condition existed. When I showed the conditions to them from information they supplied Point have not responded. The...
I learnt my lesson to never go under this agent as a Tenant. A lot of my valuable time was wasted by their apalling service. Very disorganised - they made a lot of mistakes esp. when they coudn't keep track of our water payment lol. Idiots!!
We have done many of jobs for point property with Lyn Hopkins property manager. She has always been very professional and always returns our calls and follows up the job from issuing to billing or following up with quotes to landlords. Great property management group.
If I could give Point Property 0 stars for a review I would. Absuoluely disgusting service. There professionalism is second to none, they don t listen to tennants and they deserve there license to be taken off them.
I m warning anyone now, it s not even worth signing a tenancy agreement if Point ...
Pathetic company to deal with. Highly unprofessional and impossible to get hold of. Be it the Property Manager or Management least bothered to listen to their customers. We were their Tenants and the Property Manager Fosi Papao is the worst of all. He never responds to email. Send unnecessarily lett...
Worst company I've ever had to deal with. I was passed around three three different agents in the first week, and then given a completely new agent two weeks later.
They say everything to get you to sign up, but then go back on their word after you've signed the contract. I was called a liar by one...
Fred from Point Property Management has been appointed by Gopal's Family Trust to manage the trust properties, since the last four months he has been looking after the trust properties. During this period, the trust found him to be very reliable and trustworthy in managing the trust's properties. He...
I've been renting with Point Property for over 6 years and the experience I've had with them has been amazing. Rebecca Foley is a awesome property manager. Any issue I had it was resolved. Rebecca is very easy to talk to kind and always works with a smile. Thank you Rebecca for being a wonderful pro...
Hello Divya. I am very disappointed that you have had a bad experience with your Property Manager Fosi, as Fosi is generally very thorough and obliging to his Tenants. As you are aware it took some time to resolve the issue with contractors around the stains left by your flatmate on the bedr...
We have just recently ended our tenancy through point property after almost 4 years as we moved cities, I was actually really sad lol I loved our house and loved having Rebecca as our property manager, she's awesome and finally got the ball rolling, getting drains fixed after taking over from someon...
I've had a property listed with Allens for close to 5 years now and have found them to be fantastic to deal with. I wanted my rental property to be completely "hands free" as I run my own busy business and don't want the hassles associated with property management. The Allens approach and service of...