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Questions about Podium Design

Based on reviews, listing data and website checks · updated 2 days ago

What is Podium Design?

Podium Design is a Brighton-based freelance web design business owned by Spencer Thomas. The company builds custom WordPress websites for small businesses across Sussex and the UK, offering services like website redesigns, hosting, and local SEO. They claim to have built over 100 WordPress sites and hold 55 five-star Google reviews.

How does the booking and quote process work?

Clients can request a free homepage mockup or a free site audit before committing to a project. Once a message is sent, Spencer replies within one working day to arrange a call or video chat. After the conversation, a fixed quote is provided upfront with no hourly billing, and the price is agreed upon before any work begins.

What are the stated starting prices for their services?

The website states that WordPress web design starts from £400 with a fixed quote. More complex ecommerce projects using WooCommerce can range from £2,000 to £3,000. Spencer also mentions that his numbers are lower than typical agency quotes, which often start around £3,000 for a small business site.

What specific technologies and platforms are used for the websites?

All websites are custom-built on WordPress, which is described as a premier content management system. The business also specialises in WooCommerce for ecommerce functionality and uses themes like WP Bakery and DIVI. The sites are designed to be fully responsive across phones, tablets, and desktops.

Who is the target audience for these web design services?

The business targets small businesses across Brighton, Hove, and Sussex, including sole traders, retailers, clinics, and consultancies. They also work with trade businesses in Portslade and firms in Shoreham and Preston Park that sell into the wider county. The services are aimed at businesses needing professional sites that generate real enquiries.

What makes the process different from typical agencies?

Spencer operates as a single designer without account managers or junior staff handling the actual work. Clients deal directly with him from the first call to the final handover, ensuring a consistent personal touch. This structure avoids agency mark-ups and allows for direct communication throughout the project lifecycle.

What are the opening hours and meeting arrangements?

The business operates Monday to Friday from 9am to 5pm, with Saturday and Sunday closed. Meetings can be arranged by appointment, and most projects are conducted over calls and email. Clients are encouraged to use the contact form or phone if they prefer to talk rather than write.

What do multiple reviews praise about the service?

Reviewers highlight the personal attention and direct communication from Spencer, noting that they speak to him rather than an account manager. The fixed quote upfront and the ability to see a free mockup before committing are also frequently mentioned as positive features. The consistent five-star rating across 55 Google reviews reflects this satisfaction.

What is the history and background of the founder?

Spencer Thomas is a former British 800m Champion who transitioned from marketing to web design over 10 years ago. He has built well over 100 WordPress websites since then. His background includes a marketing career that informs his design approach, focusing on conversion and user trust from the first ten seconds.

What are the key features of the website design service?

The service includes custom design, copy layout, and build on WordPress, ensuring every site is unique and not pulled from a template. Features include local SEO optimisation, responsive design tested on real phones, and easy management for the client. The design follows a strategy-first approach to ensure the site meets business goals.

How does the business handle ongoing support and changes?

Spencer provides ongoing support and is available two years later if clients need changes. The process involves a proper conversation to understand what is not working, followed by honest advice on whether a redesign or other fixes are needed. This ensures the solution is tailored to the current needs rather than a one-off fix.

What additional services are mentioned beyond web design?

Beyond web design, the business offers local SEO, WordPress hosting and support, and website consultancy. They also mention social media help and branding services as part of their broader marketing support. The goal is to cover all needs under one roof, from initial design to ongoing digital presence.

Where is Podium Design located?

Podium Design is located at Main Floor, Clarendon Mansions, 80 East Street, Brighton BN1 1NF.

How can I contact Podium Design?

You can reach Podium Design by phone at 01273 011148.

Does Podium Design have reviews on Trustburn?

Podium Design has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Podium Design

I'm Spencer, a freelance web designer in Brighton. I build custom WordPress websites for small businesses across Sussex and the UK, plus website redesigns, WordPress hosting and support, and local SEO. 10+ years, 100+ sites, 51 five-star Google reviews. Free homepage mockup before you commit.

Services: WordPress web design, website redesign, WordPress hosting & support, local SEO. Owner: Spencer Thomas. Mobile 07907 575812. More: https://www.podiumdesign.co.uk/web-design-sussex https://www.podiumdesign.co.uk/web-design-east-sussex https://www.podiumdesign.co.uk/portfolio https://www.podiumdesign.co.uk/wordpress-support

Address
Main Floor, Clarendon Mansions, 80 East Street, Brighton BN1 1NF
Business hours
Mon-Fri 9am-5pm, Sat-Sun closed, meetings by appointment
Categories
Internet