Physicians Choice Medical

I was given the run around for almost a month !!!!! I ordered an item and about a week later I was sent something I'd never even heard of (much less something I had ordered). I let them know and they said they'd take care of it "ASAP"....
Well one month later no update or anything. I called and spoke with an employee with obviously no training or common sense who said he would transfer me to his manager who was in office and I was gonna be able to speak with him directly. Well I was given his voicemail instead. I decided to call back and talk with the employee who instead of answering the phone and speaking with me (because he obviously didn't know how to handle phone calls transferred me to his managers voicemail again.
THEN a week after that I finally received the items I had ordered. That same day an employee called to let me know the item I ordered was actually much more expensive than what I was originally told.
I will never use this company again and I highly advice everyone and anyone to look elsewhere for whatever you may be looking for here. They are extremely rude, expensive and above all unprofessional.

Customer service really has an attitude! She actually said "Oh my god" to a question that was asked!! Who does that?! think if you're dealing with persons with disabilities you should have some better understanding and compassion for the population you are working with. Definitely will look for a new supply company

Disorganized, incompetent, unprofessional and irresponsible are just a few of the adjectives I will use after ordering a hospital bed from them. My father got discharged from a hospital over a month ago and we never did get a hospital bed from this company after getting numerous excuses. We are now going with another company after the last and final excuse. If you have a relative needing any sort of durable medical equipment then this is definitely NOT the patient's choice sort of company. Choose any other vendor and you will get better service!

Rudest owner of a company I ve ever dealt with. I have called and sent two letter for an explanation on an account. I finally sent a certified letter requesting an explanation of charges and why prior payments had not been credited to the account. He told me he was sick of being taken advantage of by the clients and having to bill their insurance companies. He ended up hanging up on me and saying I couldn t be a customer with his business. If I could rate him a zero, I would