Awful support and & customer service.
Support lines just ring out - before, during and after COVID, so no excuses. Looking forward to moving elsewhere where our custom is valued.
After having dealt with them as the Sys Admin of my company for the past year, I can honestly say these are the best telecoms provider in the UK that I have experienced. Stacked against the likes of BT, Virgin and other smaller independents, Pace come out on top in all areas.
Firstly pricing, becau...
Truly awful... almost speechless, by far the worst experience of my life dealing with the most horrendous company i've ever had the misfortune to deal with.. their email footer states 'Passion, Accountability, Customer First and Excellence'.. seriously they should be reported to trade descriptions f...
The best supplier I have ever had, in 3 decades. No this isn't a fake review. However I am appalled by the reviews I have seen on here. They have been my telco supplier since January 2012- first for landlines, then internet, not for mobile. Personal service, amazing prices, honest sales, no being pu...
We have been customers of Pace Telecom for over 15 years and have always found the service to be excellent. Pace have seamlessly transitioned our phone system to the cloud which has provided us with a better system and has saved us money.
Apparently counting from 0 to 99 is too hard for pace telecom
I would give 0 stars if it was possible but it isn t!
After 9 years as a loyal customer I thought I was valued by this company but I was wrong!
They pestered me into an upgrade which was not feasible due to my limited internet capacity so it never worked, and they are now pursuing me for penalties...
Had a supper service from pace there sales team and after sales have been superb
Worst company I have ever used, and I've had a lot of bad experiences.