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2.3/ 5

Based on 13 reviews

523%
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What reviewers say about Oman Air

Generated with AI from 13 reviews on Trustburn · updated 25 days ago

Customers describe the airline as excellent and user-friendly with superb facilities and attentive hospitality, though some report lazy call centers, incompetent staff, and bad experiences with drunk passengers on board.
What does Oman Air do?

Oman Air is a luxury airline that offers affordable international flying experiences.

Are there any complaints about Oman Air?

The critical reviewers wrote that the airline has a greedy attitude, delays flights without providing basic amenities like food, and has poor service for ticket changes.

What do people say about Oman Air outside Trustburn?

People outside Trustburn mention that Oman Air offers fully flexible economy fares, sends marketing emails to help customers, and includes a shuttle from Sharjah to Oman airport with bookings.

AI-generated from reviews on this page. Verify anything important with the company directly.

Fahim P K
Reviews 1

One of the worst airlines with only greedy attitude!!
I booked this airlines and they unexpectedly they delayed the flight and simply didn't even provide the basic amenities for the passenger including food!!

It was funny when I even send an email to almost 10 people in the company including CEO, Their automated system replied it will resolve the issue after 14days for the journey that my families journey today!!

Never book with them at any cost for long connectivity!!

samha k
Reviews 1

I've always travelled by Oman air
And their hospitality is far beyond the imagination
And with the new airport in Oman
The facility is superb and a very Morden airport
Oman air with its many connecting hubs it's one airline that is very user friendly in terms of time and connections
Hoping to have bigger aircraft from Muscat to Zanzibar
This will be an added advantage
I've always been a fan of Oman air

Be Le
Reviews 1

Absolute disaster, flew with 2 babies from Muscat to Munich in January 2020. A week before departure, I called Oman Air Germany and tried to sit close together because the babies are still being breastfed. We also wanted to register the use of 2 bassinets. Unfortunately the employee couldn't do anything. We should try the online check-in. When checking in online, only 1 baby per row was possible despite free rows. Ergo 20 rows between a 12 month old baby and the mother. At the counter only incompetent people and no success. The staff didn't even know how much baggage allowance a passenger was allowed to carry !!!!!!!!!!
When we sat on the plane, all potential baby seats were occupied by people without children. Many people sat separately. Overall rather unfriendly staff. When landing at 8 p.m. on a Saturday, the baby seats were missing. Oman Air shared and with which we can buy some at our own expense without reimbursement (Saturday at night !!!), or wait 3-5 days in Munich, or drive 300 km without a child seat with 12-month-old babies.
Thank you very much, but no more customer unfriendliness is really possible!

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About Oman Air

Fly with Oman Air, a world class luxury airline that offers affordable international flying experience.

Oman Air is a world-class luxury airline that offers affordable international flying experience. The airline has been in operation since 1993 and has grown to become one of the leading airlines in the Middle East. Oman Air operates from its hub at Muscat International Airport, which is located in the capital city of Oman.

The airline's fleet consists of modern aircraft that are equipped with state-of-the-art technology to ensure passenger comfort and safety. Oman Air offers a range of classes including Economy, Business, and First Class, each designed to cater to different needs and preferences.

Passengers flying with Oman Air can enjoy a range of amenities such as inflight entertainment systems, comfortable seating arrangements, delicious meals prepared by expert chefs, and exceptional customer service from the friendly cabin crew.

Oman Air flies to over 50 destinations across the globe including Europe, Asia, Africa, and North America. The airline's extensive network makes it easy for passengers to travel seamlessly between different parts of the world.

In addition to its regular flight services, Oman Air also offers cargo services for businesses looking for reliable transportation solutions. The airline's cargo division operates a fleet of dedicated freighter aircraft that can transport goods quickly and efficiently across different regions.

Oman Air is committed to providing its passengers with an exceptional flying experience while maintaining high standards of safety and reliability. The airline has won several awards over the years for its outstanding service quality including "Best Business Class Seat" at Skytrax World Airlines Awards 2019.

If you're looking for an affordable yet luxurious flying experience with excellent customer service and top-notch amenities then look no further than Oman Air. Book your next flight today!