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Average ratingGreat
4.2/ 5

Based on 387 reviews

547%
432%
312%
25%
14%
Myra D
Reviews 1

Well I was basically just going in there to look for a backpack and nobody even came around to help us. Luckily, I wasn't alone because my mother was with me and the black lady tried to walk right through us when I didn't see her at first. She came in front of me and said, "excuse me" in an almost rude way while she was escorting the other customer. Of course I didn't say anything to her. My mother was trying to ask her something about the backpacks and I told her that we should look elsewhere. Until I got fed up with this store that didn't have a selection of backpacks I wanted to buy, we left the store feeling totally invisible! It was just ridiculous that no shopping stores had any backpacks (which is what I really wanted). On the way out I hear that annoying retail lady standing in front of the doorway saying, "thank you have a nice day" "come back soon." I mean to me, it almost sounded like she or "it" was antagonizing me just because we were both leaving the store with disappointment and feeling a lil invisible.

Tu Lam
Reviews 1

The store layout has improved since they remodeled the store. It's easier to get round and they got rid of their giant messy clearance section in the back of the store. This store is always busy and sometimes the checkout and dressing room lines are long. There isn't much help on the sales floor because they have large quantities of sizes out on the floor.

Amy Meyer
Reviews 1

Perfectly positioned in the heart of SF. This store is unbelievably big, and has a huge variety of men, women, and children clothing. The staff are welcoming. If you don't find what you're looking for, you have all the shops in the world within a couple of minutes walk.

Victoria P.
Reviews 1

I'm a fan of their athletic wear. The athletic clothes are durable and stylish. The prices are competitive, and when they're on sale, then it's a really great deal!

As far as the other clothes are concerned, it's hit or miss. I find that it looks stylish on the hanger, but not so good when I wear it. Their clearance section can be a mess, only because there are a lot of people shifting through it. If you have the patience, you might find some really good deals.

I found the staff to be really helpful and friendly. And I like how there are places throughout the floor to try on something quick so you don't have to roam around the store and wait in line for the fitting rooms.

J D
Reviews 1

Pros:
Low Prices on Basic Clothing
Large selection of sizes

Con:
Took forever to checkout on some handheld / scanner device that the sales associate used.

mike im
Reviews 1

This must be the flagship Old Navy. I think it's 3 stories of Old Navy goodness with cashiers on every level. Its good for a quick trip when you come to SF in the summer and realize its really cold and you need a sweater and don't want to pay for an overpriced souvenir sweater that doesn't keep you warm

Anita Ravenscroft
Reviews 1

Praying for you to open a store in the UK or have a UK website! Fantastic range of casual, quality clothing in well merchandised and spacious stores. Staff are super helpful and friendly and knowledgeable about the product range. Stocked up on loads of essentials before returning home. If you guys had stores in the UK then I actually wouldn't have a need to shop anywhere else!

Paradigm Shifting Mamma
Reviews 1

Decent selection, high AND low prices, so much dust and fiber floating around, it felt like I constantly had a hair in my eye or mouth or tickling my nose. I had to try taking Benadryl before leaving just to realize it wasn't extreme allergies from smoke outside.

Laura Nabong
Reviews 1

From outside, I saw the beautiful display of the blue tunic length, so I came in to take a closer look. The lady sales assistant greeted me, and I asked her where the rack for the said tunic length is. She directed me very kindly towards the women 's section. That lady must be "big"( who cares!)but she is dressed very appropriately and looks very professional, and above all, her Customer Service is PERFECT !
THANK YOU, I got myself 1 white and another blue which were both on sale. Thank you again.

Maria Tarrant
Reviews 1

This store is awesome! I'm a closet lover of skulls, dark clothing and funky jewelry, and this store delivers. They also have lots of funny books, accessories and t-shirts. Their lingerie/corsets are not badly priced, and they seem to be of high quality. It's a fun store to shop.

ermes tuon
Reviews 1

Great clothes shop on Market street. If you are on vacation in San Francisco, definitely give us a lift. The prices are absolutely competitive. Take the time to shoot it all because the distribution of the products follows a particular logic, so the products you are looking for could be anywhere.

Tracy Narciso
Reviews 1

I really like the quality of the clothes here, its not too pricey it's at an okay range and there is also cute clothes, I would say for children, it really is good to shop here if you're looking to buy birthday clothes, or for cristmas. The customer service is decent, they offer you help and are very nice to help one.

Clara S
Reviews 1

Give Old Navy a try if you have a history of difficulty finding jeans for your shape. They have jeans of all washes for petite, regular and long; curvy, not so curvy, not curvy at all. Denim authorities may find the denim here to be of inferior quality to the $200 and up brands, but that's also the beauty of Old Navy jeans. You can break them in, yet they are durable, and if you still don't like it, it only will have cost you about $12-$35.

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About Old Navy

Old Navy provides the latest fashions at great prices for the whole family. Shop men's, women's, women's plus, kids', baby and maternity wear. We also offer big and tall sizes for adults and extended sizes for kids.

Old Navy is a popular American clothing and accessories retail chain that offers the latest fashion trends at affordable prices for the entire family. The company was founded in 1994 and has since become a household name, known for its stylish and comfortable clothing options.

At Old Navy, customers can find a wide range of clothing options for men, women, kids, babies, and even expectant mothers. The company's product line includes everything from casual wear to formal attire, making it easy to find something suitable for any occasion.

One of the things that sets Old Navy apart from other retailers is its commitment to providing extended sizes. The company offers big and tall sizes for adults as well as extended sizes for kids. This means that everyone can find something that fits them perfectly at Old Navy.

In addition to offering a wide range of clothing options, Old Navy also provides excellent customer service. The company's website is easy to navigate and features detailed product descriptions and sizing information. Customers can also take advantage of free shipping on orders over $50 as well as free returns on all orders.

Old Navy's commitment to quality extends beyond just its products - the company is also dedicated to sustainability. They have implemented several initiatives aimed at reducing their environmental impact such as using recycled materials in their products and reducing waste in their stores.

Overall, Old Navy is an excellent choice for anyone looking for stylish yet affordable clothing options. With its extensive product line, commitment to extended sizes, excellent customer service, and dedication to sustainability - it's no wonder why this retailer has become so popular over the years!