There is a clue to how this company does business in its telephone hold music. Where they could just have inoffensive music like any other company, they have a 'fact of the day' that takes 20 seconds to run through and repeats over and over and over and over: 20 minutes and counting at the moment. ...
Forget about getting insurance from Ocaso if you think you might ever claim for anything. NO explanation to why they reject your claim, and won't accept any evidence beyond their 'own' assessment.
They drag out the responses for a month or months at a time, slowly making you lose the will to liv...
Terrible, unprofessional, so slow and useless: they do everything they can to NOT pay anything for the claims. Avoid at all cost Ocaso insurance company.
Needed a short term policy whilst my property was empty waiting to move in, offered incredibly flexible cover with exact pro rata rates. Can't complain.
If you read this, it is probably too late. Very bad. Extremely amateur. Treating customers like enemies. Avoid if you still can.
They set Quadra Claims Services on who sole purpose is to find ways to scam you out of your payout who then set substandard contactors on to side with them...If your claim is allowed it will takes weeks to months to get anything
Save your money go elsewhere. I dont know how they are classified as an insurance company
We decided to stop using Ocaso after a major valuation error on their part led to a substantial withdrawal from our current account without any warning. The matter was rectified, but not without a fairly harrowing period of stress. I hope the checks and controls at Ocaso are improved in light of thi...
OCASO is a deceiving, Unreliable and unprofessional Company.
Stay Away From this company. You'll save yourself, Stress, Anxieties and loss of money if you go with another company, any company other than OCASO.
I insured my buy-to-let property with OCASO, Unfortunately in September, my tenant cal...
THIS COMPANY SHOULD NOT BE ALLOWED TO OPERATE IN THE INSURANCE INDUSTRY.
I am writing on behalf of my partner who is a Nurse working in the NHS for last 24 years
His house in Deri in Wales in Feburary was part of floods which affected unfortunately so many people .
BUT COME ON OCASO TEAM
SORT HIS PAYMENT OUT PLEASE
So he can continue to be part of all amazing front...
Avoid at all costs - It's now two years into my claim and I have so far received half of the money. I've provided and done, within reason, everything that they have asked for. The two years have been paramount to a part time job chasing the incompetent staff at Ocaso and their loss adjuster - Davies...
Please stay away from this company. They do nothing but lie. Very unprofessional. They dont care how much stress they cause people.