Oakridge Ford

4.3 · 528 reviews
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Bissan Khalil
Reviews 1
2020-09-26 11:20

My experience at Ford

My experience at Ford

I just wanted to take the time out of my busy life to let you guys know the great expereince i had with Luae at ford dealership. Not only was he extremely friendly and professional but he was efficient. I would like for him to recognized for all his efforts and that I will...

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Tyler Hilker
Reviews 1
2020-09-26 10:52

Mike Mirazic helped me find my perfect vehicle! Mi...

Mike Mirazic helped me find my perfect vehicle! Mike genuinely wanted to find the right vehicle for us. He was very friendly and accommodating. Not pushy at all. He also followed up after we bought it wanting to make sure we were still happy. I would definitely recommend dealing with Mike to anyone ...

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Marsha Cordell
Reviews 1
2020-09-25 13:46

I purchased a new Ford Escape and could not be hap...

I purchased a new Ford Escape and could not be happier. The service I received from John Gillan was beyond what I had expected. He treated me like a friend and answered every question I had with incredible knowledge. I know that with any future Ford vehicles I buy I will only deal with John. All my ...

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John Patrick
Reviews 1
2020-09-25 00:33

3 hours sitting in the waiting room and $125 for a...

3 hours sitting in the waiting room and $125 for a winter tire change. I will not be back. The salesmen was trying to get me to trade my car in for a car that was 2 years older. I had just financed my car less than 6 months ago and he was already trying to get me to trade it in for half the price. I...

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Jason
Reviews 1
2020-09-24 20:44

Great experience at Oakridge Ford purchasing our n...

Great experience at Oakridge Ford purchasing our new 2020 F150 Lariat. Norman James was great to deal with along with Samira Rafih in the Finance department. Thanks so much for the excellent service and putting us in the truck of our dreams. We will be back when the time comes. Thanks again!

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Mark Ollivierre
Reviews 1
2020-09-24 04:22

Wasn't looking to upgrade from my previous vehicle...

Wasn't looking to upgrade from my previous vehicle but Oakridge Ford gave me a deal I couldn't refuse!

The trade in process was super easy and Derek made sure all my needs and concerns were addressed.

I couldn't be happier with my new car. Thanks Oakridge Ford!

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Mista Jay
Reviews 1
2020-09-23 19:09

This dealership is ok.. however a few issues.. the...

This dealership is ok.. however a few issues.. they charge a fee for the certified used program, which by the time you factor in that cost ends up costing you more than if you just paid the regular interest rate..
Also, they tell you it's no haggle pricing, however ... when you point out that the p...

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43 Londoner
Reviews 1
2020-09-23 03:25

Mike was awesome from start to delivery.It was a g...

Mike was awesome from start to delivery.It was a great experience from beginning to end. The entire Oakridge team was nice and friendly. i found what fit my budget on the lot, and then was able to make it fit my needs with some affordable dealer installed options. what a great affordable ride with p...

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Christian M.
Reviews 1
2020-09-21 09:19

We recently traded in our Dodge Grand Caravan for ...

We recently traded in our Dodge Grand Caravan for the sporty and fuel efficient Ford Escape. Braenden was our salesman and made the transaction seamless. He was upfront with the procedures and pricing; and was willing to go the distance to meet all of our automotive needs. His patience and persev...

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jaspreet singh
Reviews 1
2020-09-19 13:10

These guys are putting wrong advertisement on face...

These guys are putting wrong advertisement on facebook. They dont care for people time. Only thing they want is bring people inside the dealership with wrong info and try to up sell them something of there interest. Really bad experience with them. Save your time and shop somewhere else. They deserv...

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Jamal ALMASRI
Reviews 1
2020-09-18 21:43

New to me Car :)

New to me Car :)

as recommended awesome service and experience , got my sweet ride with the help of the Luae and he kept looking until he found my new baby.
girlfriend's car is next

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Randy Shushkewich
Reviews 1
2020-09-15 11:45

Last week I purchased a preowned Ford from Oakridg...

Last week I purchased a preowned Ford from Oakridge that I am very pleased with. My salesperson, Matias, was great in helping with the deal. He was personable, knowledgeable about the vehicle and attentive to making my experience positive for me. When I expressed dissatisfaction with the way the f...

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F I
Reviews 1
2020-09-14 12:20

Dont buy a car from this guys. They change their w...

Dont buy a car from this guys. They change their words all the time. Posted a car for 15000 after 2 days they put a higher price 16800 . They wanted me to hold the car for 500 $ with no paper work or application form to reserve my right for refund. One of the worst experience . Buy from somewhere el...

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Dillon Hind
Reviews 1
2020-09-13 16:48

From the moment I walked in I knew I was in good h...

From the moment I walked in I knew I was in good hands . My friend Carly Allen was such a pleasure to work with . She listened to everything I needed and we jumped into a couple different vehicles to see if they were going to be what I wanted. I really liked the Ford edge I picked . It really is a b...

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Lia Silverthorn
Reviews 1
2020-09-12 15:15

I was in an accident and I had been recommended to...

I was in an accident and I had been recommended to take my car here. It was just past 5pm when we arrived, but the advisor at Ford Collission stayed to help me out. He arranged for a rental car and waited with me until my husband arrived. Very courteous and helpful.

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Mel Coleman
Reviews 1
2020-09-09 21:58

I shopped around for months trying to find the per...

I shopped around for months trying to find the perfect vehicle and a sales person that was actually helpful and not pushy. Oakridge Ford checked all the boxes. From the moment I walked in Matias Viovy was friendly, knowledgeable and followed up with every little detail. I was very specific about wha...

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Sarah Byl
Reviews 1
2020-09-09 13:28

Just brought home a used 2019 Dodge Caravan I purc...

Just brought home a used 2019 Dodge Caravan I purchased at Oakridge Ford through salesman, Matias. Matias was super friendly and helpful. Jill helped tie all the knots and sold me an extended warranty that fit my budget with no pressure to buy. I have minimal experience buying cars through a dealers...

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S T
Reviews 1
2020-09-07 23:46

Getting my recall fixed here was a disaster.

Getting my recall fixed here was a disaster.
I had to speak to 3 different people before making an appointment and booked the day off for the appointment only to be told 2 hours after dropping it off that they didn t have the part I needed so it couldn t be fixed.
They ordered the part for me and ...

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Yi Yang
Reviews 1
2020-09-07 13:22

Waiting a long time for car service, they just le...

Waiting a long time for car service, they just leave my car at parking lot and doing nothing. Just waste customer's time. Even though they said only need a few hours, it will let customer waiting half day! Don't do your car service at Oakridge Ford, it's waste your life!

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Marco Staltari
Reviews 1
2020-09-07 01:36

I've called and left multiple messages without any...

I've called and left multiple messages without any response which led me to changing my review. I've been put in a car with a roof leak which was a existing issue prior to me buying the vehicle at which I was not notified of nor provided any discount. The specialist have fixed it 3 times now and it'...

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Frank Heuvel
Reviews 1
2020-09-06 22:25

Great experience here . Matias knew what I was loo...

Great experience here . Matias knew what I was looking for in a newer F150 truck & is very knowledgeable in all the new tech.Just let the team here know what u want & they will strive to earn your business & make the deal work. Jillian is very helpful & precise in meeting my financial needs in the...

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Kathy Hodgkinson
Reviews 1
2020-09-06 21:11

Ted Cascadden : This is the second vehicle we pur...

Ted Cascadden : This is the second vehicle we purchased with Ted. Ted knew what we were looking for and met our expectations. He is friendly, reliable, knows his customers and exhibits excellent customer service. Thanks again, Ted. Appreciate all you do. W. Meiklejohn

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Tim Caston
Reviews 1
2020-09-06 10:21

I came in with friend to look at a couple of optio...

I came in with friend to look at a couple of options for a vehicle. Norman James helped us , and it was like an instant bond. His method is about establishing relationship and trust. he didn't put me into something I either didn't want or couldn't afford. with his help, we found just the right car.I...

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Chieme Mugford
Reviews 1
2020-09-04 02:36

Looking to buy your car, truck, suv?; be sure to d...

Looking to buy your car, truck, suv?; be sure to drop in and see Norman James. Straight shooter guy with no beating around the bush. Answers all your questions honestly, sincere, and full integrity. Look no further for a real professional to make your purchase run smoothly and with maximum effici...

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Rich McEvoy
Reviews 1
2020-09-04 01:34

Steve was recommended to me by a colleague and liv...

Steve was recommended to me by a colleague and lived up to the high expectations. He was patient and thoroghly knowledgeable about the vehicle and demonstrated great pride in his product. He was very respectful during our negotiation and left me feeling very good about my purchase decision while i...

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David O'Shea
Reviews 1
2020-09-03 00:57

Excellent experience purchasing new vehicle, all s...

Excellent experience purchasing new vehicle, all staff work together well. Reese Patterson quickly helped me find the vehicle of my dreams and also gave me a terrific trade in allowance, along with discounts too! He is a very down to earth, polite person, he also literally went the extra mile to del...

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Ange H
Reviews 1
2020-09-01 07:51

I recently went in to Oakridge and met Norman. He ...

I recently went in to Oakridge and met Norman. He was so kind and really seems to know his stuff. Norman treated me so well. I was so impressed with Norman and Brandon ( finances) and how well they worked together at making sure I was happy with everything. If you go to Oakridge, ask for Norman and...

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Marie Boucher
Reviews 1
2020-08-28 23:16

We are very happy with the purchase of our 2017 Fo...

We are very happy with the purchase of our 2017 Focus that was in mint condition and was a great price. Our salesperson, Carly, did a fantastic job and the whole process was stress free and seamless. Because we live a four hour drive from London, Carly went out of her way and even made a video of ...

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Mahmoud K
Reviews 1
2020-08-28 21:27

Last I was there was giving back a lease over a ye...

Last I was there was giving back a lease over a year ago and every single employee was unpleasant and rude. Even those that had no reason to get involved found ways to get involved and say something unnecessary and rude. There was some ridiculous charges as well when giving the car back but I called...

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Athanasia Lerikos
Reviews 1
2020-08-27 12:40

I couldn't be more pleased with the customer servi...

I couldn't be more pleased with the customer service my husband and I experienced when purchasing our 2019 Ford Ranger Lariat. Dino who works in the Parts department highly recommended that we check out Oakridge Ford and from the moment we went there to when we made the final decision to purchase ou...

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Kari Korvemaker
Reviews 1
2020-08-27 08:05

Been to a few dealerships in the past month lookin...

Been to a few dealerships in the past month looking for a truck and Norm was by far the best salesman I talked to. Easy going and doesn't try to push you into buying a vehicle or accessories you don't want. Nicole worked out all the finances and was great to work with as well. Thanks Norm and Nicole...

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Vicki Barber
Reviews 1
2020-08-26 10:39

I received excellent customer service when purchas...

I received excellent customer service when purchasing my new ford escape from Oakridge Ford. Matias V is very knowledgeable and professional. He explained everything in detail about my new escape and answered all my questions. Everything was done quickly and efficiently. Matias even followed up wit...

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Emma Fissenden
Reviews 1
2020-08-26 02:41

John Gillan @ Oakridge Ford was attentive, friendl...

John Gillan @ Oakridge Ford was attentive, friendly, helpful, and honest from the start; this was my first car purchase and he made what could have been a stressful experience very easy. He even came in on his day off to help me out. Any question we asked he either already had the answer for or went...

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Roula Mckiel
Reviews 1
2020-08-19 05:45

We went to the dealership to look for a new vehicl...

We went to the dealership to look for a new vehicle for myself. We were approached by Mike Tolsma in a very friendly manner. He make us feel very comfortable right away so much so that not only did I end up purchasing a new vehicle from him but we also purchased a second vehicle for my husband. ...

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Mike Cook
Reviews 1
2020-08-18 17:03

Michael Tolsma is the man for your new car needs. ...

Michael Tolsma is the man for your new car needs. Satisfaction was number one priority on his list. He made the sale easy and painless. We can't thank him enough for his professionalism and product knowledge. He went over and beyond our expectations. So if you your looking for a new vehicle Michael ...

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Chris Edwards
Reviews 1
2020-08-18 09:02

We have purchased both company and personal vehicl...

We have purchased both company and personal vehicles here from the dealer and have never had any issues.
Matt Brown in Service is the gold standard, he goes above and beyond to make sure our Fleet trucks are never down, he goes out of his way to either stay late or come in on weekends to get things...

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Damir
Reviews 1
2020-08-17 07:42

May 11th 2019.

May 11th 2019.
Wow. This is new in my experience. You finalize the deal only to find out at signing that manager is trying to scam you by intentionally omitting part of the deal. What an honorable conduction of business. Not only that he disrespected me and wasted my time but he put his sales pers...

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Jesse Romyn
Reviews 1
2020-08-17 05:31

Tony and Brandon are fantastic! They both helped m...

Tony and Brandon are fantastic! They both helped me out and answered every question I had with the purchase of my 2020 Ranger. Couldn't have been happier with the outcome and will definitely be recommending them to all my friends on the hunt for a new vehicle.

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Abdalla Wafaey
Reviews 1
2020-08-15 17:52

Had an excellent experience with Oakridge Ford dur...

Had an excellent experience with Oakridge Ford during my recent purchase of certified Escape Titanium from Adam Abel, sincere expression of thanks to the Finance Manager Mr. Luae Al Shubbak as he went above and beyond to make sure I purchased truck I most comfortable with. In addition, he took care ...

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Chris Chaarani
Reviews 1
2020-08-14 03:13

I worked with Adam Abel from Oakridge Ford whom di...

I worked with Adam Abel from Oakridge Ford whom did a wonderful job assisting my wife and I with the purchase of our New Ford Fusion.

Adam really look into consideration our wants and needs, and truly went above and beyond what we expected to get from a client service perspective.

Our experien...

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Matt Polci
Reviews 1
2020-08-12 05:25

Excellent customer service and follow up. Chris A....

Excellent customer service and follow up. Chris A. and Jesse B. answered all my questions and got me into a new Fusion Titanium. Couldn't be more satisfied. Professional and courteous, Chris and Jesse made the whole process enjoyable. I would definitely recommend anyone looking for a new vehicle to ...

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Zack Henry
Reviews 1
2020-08-11 22:23

I went in with some friends in to Oakridge ford th...

I went in with some friends in to Oakridge ford the sales rep was michael tolsma helped my friends to get approved and he went above and beyond and I will be back to purchase a car one day because the experience I had I will be back to Michael tolsma with more of friends

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Omer Cetinkaya
Reviews 1
2020-08-11 19:10

The salespersons at Oakridge Ford are very nice wh...

The salespersons at Oakridge Ford are very nice when selling you the vehicle but as soon as you sign the sale agreement they leave you in the lurche. They don't offer any assistance past that point of the deal. I feel this is totaly and utterly unacceptable hence the large amount of money spent on m...

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Jae Chung
Reviews 1
2020-08-11 18:52

I just purchased my second vehicle here at Oakridg...

I just purchased my second vehicle here at Oakridge Ford with Ted Cascadden. My friend, a car mechanic, and I were very impressed with his efforts to deal with everything in order to bring big smiles on our faces. Ted is the man for your new car needs!

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Cole Findlay
Reviews 1
2020-08-11 12:22

I am over the moon from the service I received at ...

I am over the moon from the service I received at Oakridge Ford! I worked with an amazing and very friendly salesmen named Matias. If anyone is thinking of buying a ford go see Matias because he helped me get into a car I never thought I could get and he can do the same for you. Thank you for everyt...

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NWCanuck
Reviews 1
2020-08-11 01:04

There's no money in recalls and Oakridge Ford know...

There's no money in recalls and Oakridge Ford knows it, but they'll try. They just completed my airbag recall. As I drive away, I wasn't even a block away and my car stalled at speed loosing power steering but not control thankfully. Looked at my paperwork to see what they had done. Tech notes "...

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Louie Miranda
Reviews 1
2020-08-10 13:56

Came to the dealership to see a car with a very lo...

Came to the dealership to see a car with a very low advertised price at a reputable car sales website. I called them as soon as I saw the ad and had them know that I was coming from a 1.5 hour drive from where I am coming from. I came there and was about to sign the bill of sale until I saw the pric...

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David Redding
Reviews 1
2020-08-08 10:42

Went in for an oil change. After the service was d...

Went in for an oil change. After the service was done they informed me that they found a screw in my tire. Instead of informing me of this and asking if I would like it repaired, they just weren't ahead and patched my tire and then charged me $30 for this unauthorized repair.

It's a small matter ...

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Cathy Reeves
Reviews 1
2020-08-07 09:35

Oakridge Ford-Where Everyone Knows Your Name!

Oakridge Ford-Where Everyone Knows Your Name!

I have purchased eight cars at Oakridge Ford over the years and we keep going back because of the great service we receive from everyone at the dealership. It is like walking into "Cheers" as everyone knows your name! We are greeted with a smile as so...

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Amber Speers
Reviews 1
2020-08-04 21:50

Alban was super personable and easy going. He list...

Alban was super personable and easy going. He listened to everything I wanted/needed and helped me find the perfect vehicle for my price range. Charles (finance manager) is amazing! He worked so hard to get me the best payment possible, and explained his process to me every step of the way. Krystina...

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Timucin Ari
Reviews 1
2020-08-04 17:51

This is the second time I m leasing car from Oakri...

This is the second time I m leasing car from Oakridge Ford. Kudos to Norm with his amazing help finding the right car for me. Come here find Norm and you know he will get the best deal. Again many thanks Norm for your help..Now it s time to drive this beauty.

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