Based on 10 reviews
All of these negative reviews are true. When I do get replies there's been nothing but empty promises and the entire organization lacks professionalism. Fortnuately, I found out all of this prior to spending money with them and supporting their business. I also think it stems far surpass the rep., Spencer, whom has been a pretty solid guy.
This company just does not want business, or they are just absolutely horrendous in business. We loved the product that was originally talked about by NATE. He told us what the minimum order was which was more than we were looking at starting with. Since we believed in the product NATE had described we decided to try and get 2 different types of toothpaste from them which would have been about $25K on our first order. This was well above the minimum order they suggested. Since that conversation they have not been able to complete the simple task of sending a sample after 4 different occasions promising it would be in the mail. After that they gave us a new sales rep, Jack. We thought this might be better but Jack does not even know how to use email at this point. Let me make sure that everyone understands that THIS WAS A PRODUCT AND FORMULA THAT THEY THEMSELVES RECOMMENDED BECAUSE IT WAS THEIRS AND THERE WOULD BE NO PROBLEMS!!!!!! This is exactly why everyone keeps doing business with China. I guess now we will take the idea THEY had and have a Chinese company manufacture it for us. THANKS FOR THE GREAT IDEAS NUTRIX. I guess you are good for something.
RUN FROM WASTING YOUR TIME WITH THIS COMPANY!!!!! THEY WILL NOT EVEN ANSWER THE PHONES THE MAJORITY OF THE TIME.
Pay attention to the negative reviews, because they are true. I read them prior to going there and I'm cautiously optimistic, but, I should've heeded these warnings. It's a miracle if they answer the phone!
If you like the run-around, non-performance and double talk, this is the place for you. There's plenty of manufacturers out there, I would NOT recommend this one.
My partnership with Nutrix has been amazing, we have sold over 1 million tubes together. They have the most amazing natural formulas. Ken has been great to work with, any issue that comes up is met with honesty and a quick response to solve the problem. Nutrix as a company is always trying to improve their processes and quality which I truly appreciate.
I have been working with Nutrix for almost two years and they are my most reliable supplier. Like any small company, there have definitely been growing pains but Nutrix is dedicated to solving the issues. They have a great R&D staff, willing to help with all my crazy ideas! My sales person is someone I consider a partner in growing my business. I couldn't do it without him. And every time I visit I'm treated like family. I look forward to their continued growth and improvements and being a part of the team.
My friend chose to work this company, and it has been a horrible experience for them. The company has the worst customer service, and you can clearly tell all the 5 star reviews are fake as they are all from the same city the company is based in (salt lake city) where as clients tend to be from other cities. I do strongly urge not to go with this company or at least do extensive research before proceeding to go with them.
I just would like to let you all know your potential customers are looking at these reviews and are turning away. I was looking for a wholesaler and your reviews are awful. I will have to take my business elsewhere, unfortunately.
Have been waiting on a response from my representative for months now. When the samples are finally done and sent to me for inspection they seem to be fine but it's the waiting and lack of correspondence that really stinks. Not sure if it's because Nutrix is a very small and under staffed operation or they don't really care once they have your money in hand.
We ve been trying to get In touch with someone and can t get an emailed response or call back. From looking at the reviews it seems they are doing us a favor and we will be moving on from this company.
We are extremely happy with how our toothpaste turned out. Would recommend!
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Nutrix is an NSF ISO certified contract manufacturer of personal care products. We focus on developing exceptional products & building exceptional brands. Contact us now for more details.
Nutrix is a leading contract manufacturer of personal care products that has been providing exceptional services to its clients for years. The company is NSF ISO certified, which means that it adheres to the highest standards of quality and safety in the industry.
At Nutrix, we believe in developing exceptional products and building exceptional brands. We work closely with our clients to understand their needs and requirements, and then use our expertise to create customized solutions that meet their specific needs.
Our team of experts includes chemists, formulators, packaging specialists, and quality control professionals who work together to ensure that every product we manufacture meets the highest standards of quality. We use only the finest ingredients sourced from trusted suppliers around the world, ensuring that our products are safe, effective, and reliable.
We offer a wide range of services including product development, formulation development, packaging design and sourcing, manufacturing and filling services. Our state-of-the-art facilities are equipped with cutting-edge technology that allows us to produce high-quality products efficiently while maintaining strict quality control measures.
At Nutrix we understand how important it is for our clients' brands to stand out in a crowded marketplace. That's why we offer branding support services such as label design assistance or custom packaging options so your brand can be unique among competitors.
We specialize in manufacturing personal care products such as skincare items (creams/lotions), haircare items (shampoos/conditioners), body washes & scrubs etc., but also have experience producing other types of consumer goods like dietary supplements or pet care items too!
Our commitment towards sustainability is reflected through eco-friendly practices like using recyclable materials for packaging or reducing waste during production processes wherever possible.
If you're looking for a reliable partner who can help you develop exceptional personal care products & build an exceptional brand - look no further than Nutrix! Contact us now for more details on how we can help bring your vision into reality!