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Average ratingGreat
4.2/ 5

Based on 630 reviews

545%
438%
311%
24%
12%
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What reviewers say about Nefarma

Generated with AI from 630 reviews on Trustburn · updated 20 days ago

Customers generally rate Nefarma positively, with 84% of reviews being four or five stars, and the cross-section excerpts frequently describe friendly staff, a convenient location near public transport, a great breakfast, and clean, comfortable rooms suited to business stays.
What does Nefarma do?

Nefarma's description on file is for Raffemet Commodities The Hague, which offers metal offtake and supply with customized service in terms of pricing, delivery and payment. It's not clear from the information available what Nefarma itself does.

What are the most common complaints about Nefarma?

Based on the critical reviewers, the most common complaints involve very poor room maintenance and cleanliness, including stained pillows, dirty or foul-smelling rooms, hair in the bathtub, worn furniture, and issues with bedding and key cards, alongside unfriendly or rude staff and a sub-par breakfast.

AI-generated from reviews on this page. Verify anything important with the company directly.

Hsing-Hui Hsu
Reviews 1

A bit far from the center compared to other similar hotels. Generally unhelpful staff; toilet in my room didn't not work consistently, and when I asked the front desk to send someone to fix it, they sent up one person who couldn't/didn't do anything about it. They also couldn't figure out how to accommodate a simple toiletries request. Breakfast is decent, though the omelette station was never staffed.

middle two
Reviews 1

Very intimate hotel, due to honeymoon stay and staff to bring champagne to the room to celebrate, let us have a good night.

In addition, the room service is reasonable (pizza about 12 euros; shrimp curry19 euro), if lazy to get the door, it is a good choice to eat in the room. The room was clean and bright, the transportation was convenient, the breakfast was very good, the staff was very kind and worthy of recommendation!

R.A
Reviews 1

The hotel is a letdown!
- Rooms are not really clean
-The bed creaks really loud
-The service is a mess
-Furniture is worn out
After a pipe blockage on a Saturday, I am told that if I want to go to the toilet, I have to drive down a gear. Late check-out booked until 5 p.m., but should be out of the room at 2 p.m.
1-2 stars for the good breakfast. Whereby the service to seat the guests or to offer a place is missing here.
I would not visit again.

Manuel Suarez
Reviews 1

Located at the World Trade Center in The Hague. Room adequate and clean although a little fair in size. The worst is that it has an analog thermostat that only allows to regulate from -3 to +3 degrees of the standard temperature. In my case put to the maximum I still felt cold and when I called reception they offered me a heater.
The best buffet breakfast with a variety of products in a first floor lounge that includes an indoor terrace of the WTC.

Anita Van Hooft
Reviews 1

Beautiful hotel ... I only liked it when I asked if we could park the car at the hotel, it was said that it was possible and that we should go to the reception with the parking ticket but was not told that 19.50 a day costs ... mainly because we live 5 minutes away from here. If we had known we would have left the car at home. And the price we have to pay for two small dogs that are very quiet, sit in a buggy and do not shed, I find quite spicy ... we had to discuss at the reception but unfortunately they were not to be confused. 120.00 for 3 nights is disproportionate. A shame because the hotel is fine but this takes away a bit of the pleasure of a relaxing stay.

Mvg, Anita

Thank you for the quick response ... I get it. For the rest, we are extremely satisfied!

Gert Pijnenb
Reviews 1

Checking in. I waited for 45 minutes at the counter. In addition, I had to authorize my credit card for the deposit (excellent). I immediately paid the bill upon departure, it later turned out that the deposit was still debited from the credit card (usually according to the reception but for me the first time this happened, I sleep an average of 2 nights per week in a hotel). After telephone contact, this would be refunded within four days. It is now 15 days later so call again tomorrow. The air conditioning also does not work and they ask for money for every promotion (room service great size a bowl of ice cubes?) For me this is the new easyJet among the hotels

Elke Schumann
Reviews 1

Very bad experience: we had requested a double bed but turned out to be twin beds. Go to reception to report and very rude served. At breakfast also very unfriendly staff. Breakfast was okay but mediocre. Beds are bad pillows uncomfortable. We had late check-out but key suddenly turned out not to work so had to ask again. When we left the parking lot, we suddenly had to pay 60, so to speak, but it turned out that the parking card had not been stamped correctly. Again not really polite service no apologies nothing. Never again

Ekaterina K
Reviews 1

Good hotel. Located on the outskirts of The Hague, a great location if you go on a business trip to one of the many offices of international companies that are within walking distance of the hotel.
The city center is conveniently accessible by tram or 35-40 minutes on foot. From the window a beautiful view. The hotel has a wonderful, varied breakfast.

Emmely Hummelink
Reviews 1

The hotel and the rooms are clean.
The staff are very friendly and they served us well.
The breakfast was also fine and organized.
The location of the hotel is ideal, there is a tram close by that takes you everywhere.
A super good hotel, highly recommended

Isabell Drees
Reviews 1

Made the best deal with secret Hotels nl. Awesome room in a very good location just next to the Tube. Really good breakfast and also friendly stuff everyday. We were very lucky with this deal especially for that amount of money. Anyways I can just highly recommend this Hotel.

Jason England
Reviews 1

The shower temps are inconsistent. I took a shower at 8am, noon, 5 pm, and 3am, but it didn't seem to matter. You can either be cold and occasionally warm, or warm and occasionally scalding. Ate at the restaurant once, but didn't return due to the mice I witnessed.

Richard Menduapessy
Reviews 1

We had a room next to the elevator shaft on Saturday 14/12, on the 14th floor. Nice view, but you could hear the 3 lifts regularly passing by. This was super annoying at night because we hardly slept a wink until about 3/4 and it started quite early. Complaint lodged at check-out was settled with an excuse and a promise that contact would still be made. 4 days have not heard anything.

c d
Reviews 1

NH Den Haag has a nice staff and serves an excellent breakfast buffet. The rooms are neat and clean. The hotel is situated near an metro station that leads directly to the main train station of The Hague. The hotel has a so called 'lazy sunday' checkout which means that you don't have to checkout until 5 PM. So if you wish, you can leave your luggage in your room the day of your checkout, visit the city and come back in the late afternoon to have a nice shower before you leave.

corinna corinna
Reviews 1

Good day,

We want to go to this hotel soon.
I see a number of reactions from people that you can park for free, but where are those free parking spaces?

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About Nefarma

Raffemet Commodities The Hague offers metal offtake and supply with customized service in terms of pricing, delivery and payment

Nefarma is a leading company that specializes in metal offtake and supply. The company is based in The Hague, Netherlands, and has been providing customized services to its clients for many years. Nefarma's primary focus is on delivering high-quality metals at competitive prices while ensuring timely delivery and flexible payment options.

One of the key strengths of Nefarma is its ability to offer customized services to its clients. The company understands that every client has unique requirements when it comes to pricing, delivery, and payment options. Therefore, Nefarma works closely with each client to understand their specific needs and tailor their services accordingly.

Nefarma's team comprises highly skilled professionals who have extensive experience in the metal industry. They are committed to providing exceptional service and ensuring that every client receives the best possible experience when working with them.

The company's commitment to quality is evident in everything they do. From sourcing high-quality metals from reputable suppliers around the world to ensuring that all products meet strict quality standards before being delivered to clients, Nefarma takes great pride in delivering excellence at every step of the process.

In addition to offering metal offtake and supply services, Nefarma also provides a range of other related services such as logistics support, financing solutions, risk management advice, and market analysis reports. These additional services help clients make informed decisions about their metal investments while minimizing risks associated with fluctuations in market prices.

At Nefarma, customer satisfaction is always a top priority. The company strives to build long-term relationships with its clients by providing exceptional service at all times. Whether you are a small business owner or a large corporation looking for reliable metal suppliers, you can count on Nefarma for all your needs.

In conclusion, if you are looking for a reliable partner for your metal supply needs who can provide customized solutions tailored specifically for your business requirements then look no further than Nefarama! With years of experience under their belt coupled with an unwavering commitment towards customer satisfaction - they truly stand out from other competitors within this industry!

Categories
Mining & metals