Navia

Navia is a global freight forwarder and licensed customs broker headquartered in Chicago with US branches in Los Angeles, Atlanta, and Houston. They handle ocean, air, and cross-border freight for US importers and exporters, offering in-house customs teams that manage HTS classification, ISF filing, and CBP clearance under a national permit covering every US port of entry.

Every customer gets access to the Navia Hub, a proprietary platform that monitors the Critical Chain, tracks to the SKU level, and reports live against KPIs and SLAs. The platform flags at-risk shipments before they become problems and offers over 50 customizable reports updated in real time.

Navia states it achieves 99% same-day dispatch for 3PL services and 99.95% pick accuracy. They also claim to have been in operation for over 20 years and maintain 9 offices worldwide across Australia, the US, New Zealand, China, and Malaysia.

The company covers Asia-Australia, Asia-US, Europe-Australia, and global trade lanes. Their office locations include Melbourne, Sydney, Brisbane, Perth, Auckland, Los Angeles, Chicago, Johor Bahru, Penang, Guangzhou, Ningbo, Xiamen, Shanghai, Shenzhen, Hong Kong, and Johor Bahru.

Navia's 3PL services integrate with Shopify, WooCommerce, and existing ERP systems. Their NaviaHub platform connects with inventory and ecommerce platforms to provide a full picture without requiring teams to change how they work.

They provide in-house customs brokerage in every market they operate, including a dedicated compliance manager who internally audits the customs team. Senior executives bring years of experience in tariffs and legislation to ensure accurate classifications and duties for freight.

Navia offers tailor-made air freight solutions for project cargo, time-sensitive and critical cargo, and dangerous goods. They utilize service agreements with major carriers to create a network built for speed and flexibility.

Navia states that sea freight is the most economical option for long-distance shipping, often costing 4x to 6x less than air freight per kilogram or cubic metre. They also use the NaviaHub platform to track emissions and help customers make smarter shipping decisions regarding sustainability.

Navia provides first-mile, middle-mile, and last-mile 3PL services designed to integrate seamlessly into existing systems. They focus on unmatched order accuracy, dispatch speed, and real-time reporting for ecommerce businesses.

The company uses detailed historical and predictive data to move freight at the most cost-efficient rate levels. They also work with customers to consolidate shipments and optimize container usage to avoid unnecessary surcharges.

The NaviaHub allows users to create and manage contracts and purchase orders with ease. It also includes a Hub feature to manage freight with full visibility into the supply chain.

Navia uses the NaviaHub to provide real-time visibility into freight costs, transit times, and emissions. They also utilize a Critical Chain module that flags at-risk shipments before they go late and explains why delays are occurring.

Navia serves a wide range of industries moving large volumes of goods, including pallets of retail products, bulk raw materials, and heavy machinery. They cater to businesses needing both small-scale air freight and large-scale ocean freight solutions.

The US headquarters is located at 200 N Martingale Road, Suite 400, Schaumburg, Illinois, 60173. The business phone number provided for contact is +1 (224) 369 2855.

Navia is located at 200 N Martingale Road, Suite 400, Schaumburg, Illinois, 60173.