Told them what we wanted good credit and no money ...
Told them what we wanted good credit and no money down but came back and told us we needed 2,000.00 down and payments would be 388.00 a month on a 2012 car
Told them what we wanted good credit and no money down but came back and told us we needed 2,000.00 down and payments would be 388.00 a month on a 2012 car
Best experience I ever had buying a car. My salesman Mike was absolutely at the top of his game. I would recommend Naples Nissan to anyone who's in the market for a new car.
Thanks to the angelo ossa ive had the best experience ive had in years he got my fairh back up in nissan
It was good I had the oil changed and tire rotation it took about an hour not bad I just wish they had the complimentary bar open for coffee and snacks.They added a coupon so that made it better .
I need you to stop running credit inquiries we were done 6/30/20 and you are still running them in July! Over 50 that is ridiculous!
My salesman, Michael Schiavone did an excellent job in helping me select a new Nissan. He brought 3 different models for me to sit in and get the feel of the car.
When I decided on the model I wanted he arranged with the manager to give me a trade in price for my car. It was the BEST price I have ...
Attempted to buy a new car here. Website price was $9900 and it was a 3 year old versa. When it came time to sign the deal; they attempted to try to get me to pay $12k for it. Sad part is true car lists a new versa for $12,300 starting.
I showed them their own website showing the car for $9900 an...
Oswald was super nice! Will recommend him in the future.
The naples nissan has no stock or spare parts in stock for nissan pathfinder 2017 onwards. You order a gaskes and you don't know when it will arrive today I have been waiting 1 week for the valve cover gasket
Really great customer service . Worked with us to get a good buy on a car. Would go back again.
I love Naples Nissan! I just bought a Maxima and I will never buy from another store. They treated me with respect and they got me into the vehicle I wanted at the payment I wanted.
I would give zero if I could, they advertised on the radio that they would pay base price of your vehicle as long as it was less than 5 years old and under 60,000 miles. I called and asked if there was a catch to which they said none, I also told them we had no money down and they said that was fine...
Very pleasant experience. Everyone was polite, caring friendly
I have always had good service at Naples Nissan until my service adviser left. My last visit in July was very unsatisfactory. I emailed the service manager to explain my frustration with the entire experience. That was July 29, 2018. I still have not heard back from him. Very disappointing as I had ...
Everything went well. Everyone was friendly and professional.
I walked in the day after an accident just to look around and didn't think I was going to find a car. When I was on the lot looking around, Sean came up to me asking if I needed help so I asked to drive the car. He was very polite and attentive to my needs and wants throughout the entire process. No...
Great service and attention to detail, alaways friendly.
I love Naples Nissan!!! Today me and my hubby, Took my father-in-law s Nissan titan and for an oil change in a windshield fluid dispenser repair. As soon as we pulled in to the service station. One of the services advisors (Jesenia) walked out to greet us with a smile. She did a great job. Keeping...
Great was in and out in no time and my car was nice and clean. Thanks guys
My husband heard about the ad on the radio and thought it was a good idea. He told me to check them out and we did last night. I found a car I liked and sent them a message on the car so that I could see it. BEWARE!!!! DO NOT GO TO THIS DEALERSHIP!!! Not only is the music super loud when you arrive ...
Amazing! This is my 4th car from Mario & Lori. I purchased the 2020 Nissan Altima. I only went in for an oil change and ended up driving off the lot with a new car. Ha! My previous car was a 2018 Nissan Altima. Such a smooth process..they are so fast and efficient it's insane. The place was pa...
Matt Johnson was a true professional, responsive and personable. I would recommend him to anyone who is looking to buy or lease a new car at Naples Nissan. Thank you for a good experience!
If I could give 0 stars I would. This location tried to scam my parents out of thousands of dollars. The sales guy, Joe and financial manager, George, were blatantly dishonest and tried to pull one over on innocent customers. They added on all these extras for things my parents did not want and un...
Very good service from danny toledo excellent service
James is the guy to go-to if you need to service your vehicle.. very informative & nice!
Joe Schwartz helped me find my new SUV and I am in Love! He was knowledgeable , friendly, and easy to talk to. I am very happy with my lease! I will definitely send my friends and family here!
Another place they promise to help don't believe that bad credit need $5000 for down payment crazy .
Very nice place to wait for when you have appointment. Very friendly employees. Thanks Michael for helping me out getting my car fix.
Lease surrender for a new vehicle, coupled with purchase/lease of a new vehicle.
Mike Maenza was fabulous, as was Eric and Lori/Laurie in Finance.
Uses Bait and switch method to get you in the door also uses false advertising!
Very good service in finance and customer service but super cold!!!
Salesman was very informative. The warranty is what sold us.
Great experience! My mom's first car purchase - and it was her dream car. Thanks Gary, Isaiah and Daniel!
From the technician James taking care of my business vehicle. And the manager Mr. Day letting me.use his umbrella to.walk to burger king. They always have great customer service. Also the girls.in the.reception area gave me.a.mask to.wear.
Everyone was great, super friendly, and helpful. Found my perfect car !
Chris Solano was the BEST sales person ever. Didn't regret the experience and sure will recommend friends and family. Thanks Chris your the BEST!!!!@
Dropped my car off for tire rotation, oil change, tire light problem, and a software update and they fixed it for me
I never thought I d say this, but I have had the best experience in buying a car at Naples Nissan. When you come, ask for Mario Asturias! He was very professional, honest & just made my situation bearable, I went in thinking I was a lost cause but I took my chances & so glad I did! Thank you Mario &...
Danny Toledo was so helpful with my car repairs. The whole staff are very friendly. Their waiting room is awesome.
Very good attention from Mr. Oswaldo Montoya thank you very much excellent
Mario was phenomenal working with us. The only issue there is the amount of time it takes ( which is a long time 60 minutes to 2 hours ) once the deal is made to get to see the finance person and complete the transaction, lots and lots of waiting for that piece. We have had 2 transactions there done...
Maybe not have someone sign a contract prior to having an actual approval and wasting their time.? My sales guy was nice, that's about the only good thing.
Experience with Nissan was great. Car appt.on time and service rep wonderful Mike is fantastic.
Wow, where do I begin I had the pleasure of working with Joe Schwartz who sold a vehicle to me that I absolutely love. His sales pitch was awesome and was not pushy at all. He made my experience very comfortable. My situation did not look at attainable to purchase a brand new 2017 vehicle although ...
Bob Moyta!! Provided excellent customer service!! Very helpful and knowledgeable!
Thank you Bob!! Been there many times and this is the first time I have no complaints! Thank you!
Got there in the morning 6:50 am and they said we open at 7 am waiting in the car in to 7:10 no one came and ask what I need I have to ask you still closed and they came to me and ask me what service I need .
My sales guy Kris Rivers was the best, understanding my situation and meeting my needs financially.
I bought my Nissan Rogue with Julio. Had a great experience and he made everything work to my advantage. Thank you so much and can t wait to get my next vehicle at Naples Nissan
Nice place- they keep to their word. Payments are to high lol
The customer service there it's far from good anymore, I have to leave that place and get a new tire somewhere else because no body can take care of me .
I came in to negotiate a new lease which I successfully did.
I worked with Joe Schwartz who was personable and knew
his product better than any other sales person i have ever encountered. My payments are lower, and I now have a 2017 Nissan sentra, Joe did everything he said he would do from the m...
Naples Nissan sent me a summer ad offering great deals for trading my 2010 Rogue in for a 2013. I know all of the salesmen and service folks there because we have been buying our Nissans there for years. Frankie Gee is a good friend and he made me the best possible trade deal! Now I'm driving a ...
Buy a used Chrysler 300C from a Nissan dealer ? YES ! When you have a friendly salesman, John who happened to be looking for months for the perfect car for me. I had described what I wanted while shopping with my friend and John promised to watch out and call me if he found a car for me.
Everyon...
nice place to buy cars, the only negative thing I have to say is you need to be prepared to finance the car with them otherwise you get a very high price for the same car ( we are talking about 7000.00 more )
The commercials were right. These guys really do their best to get you into the best car at a fair price. The service department is wonderful as well. Advisors are quick and accurate on getting your vehicle fixed and they provide you a car if it's going to be a while. Shop Naples Nissan first!
Was pestered numerous times by phone over a simple inquiry over a radio advert I called about. They would not let up and leave me alone. This dealership is very aggressive . Last spoke with a salesman Chris/Kris 9/19/2020 @ 9:24am when he called to see if I was still coming and and when I explained...
There service stuck there car wash sucks the Mechanic don't know what they are doing I took my 2012 Nissan Sentra that I bought 2years With 9k miles and in just this year alone I've had to go to the shop 7 times last week I went because something was wrong with the motor and they said it was the tim...
False Advertising. They do not pay THE FULL MSRP of your vehicle. They deduct 20 cents per mile, so it ends up being less than any other dealership. Totally dishonest ads.
It was a rainy day and upon arriving at the dealership, I was pleasantly greeted by Bob. He introduced himself and asked how he may assist me. I told him I'm there because of the advertisement I heard on the radio. He invited me to his cubicle. and with my experience in purchasing cars I immediately...
To much turn over at the dealership of employees dealing with customers. A lot of new faces.
Probably has something to do with upper management.
We were there for quite a while with two small children. Our salesman, Kevin, was super kind and understanding. He was not pushy at all and made the experience as comfortable as possible.
Thank you to a special sales team, that made sure I walked out, on New Years Eve, with my brand new 2019 Sentra!! These guys really out-did themselves, Marcos Rojo, Abraham Rodriguez, Marcell Beltran and Cesarin Gonzalez, thank you again, you are Top notch!! People, if your looking to buy, this team...
I had gone on Naples Nissan website looking for a leftover 2013 Rogue. I was called by a salesman named Joe who assured me he could make the deal I was looking for. I told him it was a 45 minute drive and I didn't want to waste his time or mine by coming down and being told the deal could not be don...
My experience at Naples Nissan was fantastic, the sales person Max Conniff was very courteous and professional throughout the sale process.
Would definitely recommend this dealer to my family and friends.
Excellent Job!
Great and fast service. My advisor, James Wilson, was very professional and focus to detail.
nothing I can think of all involved made it possible to drive away in a reliable vehicle
Service and staff are always friendly and very well trained. Quick and easy to schedule appointments for service! The work performed is always correct and done ahead of schedule!
Terrible service. Will return calls or tell may anything about my vehicle which is in for service. I have called 8 times. Very poor service. Disappointed that such a large dealer can not take care of it's customers.
Nice car dealership just make sure the time frame of your cash incentive.
Rick Essig and James Poole went above and beyond to help me with financing for a new car and refinance an existing vehicle that I originally purchased from them several yrs ago.They are life savers since my one car literally blew up and burned. We have 4 family members working and were down to one ...
I got an internet offer from the online sales manager, Cesar, for $6691. I went to the dealership where that number magically dropped to $4800. Thank you Naples Nissan for completely wasting my time. You just lost a repeat customer.
The service team at Naples Nissan are truly exceptional. The level of care and professionalism they demonstrate are an unusual trait these days. I have never dealt with a better service team or dealership.
Isaiah was very helpful. I came down from Tennessee, I was having car troubles and decided I was going to get rid of my car, so I was in search for a new one while on vacation down in Miami, I called Naples nissan and Isaiah was very helpful, gave me his personal number, we sat up an appointment, he...
Salesperson was Matt, and he was very helpful. Very patient, relaxed and knowledgable from start to finish. Got us a great deal on what we wanted, when no one else could nail the details.
Came in to just view the cars, but thanks to Marcos Gonzalez now I have a new car. He provided great service, was very friendly, and he is very determined at doing what s best for his client. I m very pleased with the service and the car. I really recommend to buy your car with Marcos Gonzalez.