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Average ratingExcellent
4.8/ 5

Based on 21 reviews

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What reviewers say about MortgageSouth

Generated with AI from 21 reviews on Trustburn · updated 12 days ago

Customers generally describe MortgageSouth positively, frequently praising Nathan Guerrero and his staff for being knowledgeable, patient, responsive, and professional throughout the reverse mortgage process. Several reviewers mention that he returned calls promptly, explained a complicated process clearly, and continued to be available after closing. Reviewers also note the company has been helping people understand reverse mortgages since 1993.
What does MortgageSouth do?

MortgageSouth originates reverse mortgages in Chattanooga, Tennessee, and according to the description on file, it originated the first reverse mortgage in the state. The available reviews reference staff members such as Nathan Guerrero helping homeowners explore reverse mortgage options.

What are the most common complaints about MortgageSouth?

Describing what the critical reviewers wrote: the lowest-rated review on file is a one-star complaint that the company does not answer the phone. Beyond that single review, the data does not provide enough detail to identify a broader pattern of complaints.

AI-generated from reviews on this page. Verify anything important with the company directly.

Ashley Blount
Reviews 1

If you have parents that are aging and worrying about bills and making ends meet. You need to sit down with Nathan and discuss the reverse mortgage options. This may be a perfect fit for you and your parents. Mortgage South is local and you deal with a professional that has been doing these since their inception. Give Nathan a call... You will not be disappointed even if you find this is not a perfect fit, he can point you in a direction that might help. Thanks Nathan

Sincerely,
Rita Trammel
Schultz & Associates

Connie Higgason
Reviews 1

Nathan Guerrero was a very hard worker for me. He went the extra mile to make sure my loan was as beneficial as it could be. He was always available to answer any and all of my questions. I was very satisfied with the end result and would highly recommend him and his office.

Emily Slaten
Reviews 1

We were wanting to help my cousin stay in her home, and a Reverse Mortgage turned out to be the best option. Nathan has been great through the whole process. He is knowledgeable and professional, plus he was very kind and patient with our many questions and phone calls. He always either answered the phone or promptly called back, and he made a very complicated process go well. We felt we were in good hands and still do! I highly recommend Mortgage South.

Edward Rhinehart
Reviews 1

ELR
We started this journey by talking with Nathan and found him to be very knowledgeable about the reverse mortgage and very comforting in nature. We felt we could access the equity in our home and in doing so we could add life to our years. Nathan was very helpful and the whole process went very well. I would highly recommend Nathan and staff.

Sandra Brown
Reviews 1

Nathan with Mortgage South did a great job for me. He explained everything to me in a way that made perfect sense to me. My reverse mortgage will eliminate my monthly mortgage payment at a time when I'm wanting to slow down an enjoy life. I recommend Nathan and Mortgage South to anyone looking for a reverse mortgage!

Emma Tracy Carpenter
Reviews 1

Nathan is a trustworthy knowledgeable professional who will give you solid advise and guide you in the right dirrection when using this form of mortgage. Please call him and let him rid you of the misunderstandings of this industry. Again trust him for advise for your parents and usisng the equity in your home!!!!

Larry Parker
Reviews 1

After being put off by the hard sell national companies in New York and California, I searched for the best reverse mortgage company in TN. A little research led me to Nathan and Mortgage South. Nathan got me locked into a much lower guaranteed interest rate and lower origination fees. I have a Masters Degree in Engineering and really crunch the numbers when faced with something as important as a reverse mortgage. Nathan was very patient and fed my thirst for data, analysis and answered endless questions. We found a way for me to save significant taxes and lower my borrowing cost. Nathan was always available by phone often working late at night from home. He is very professional, knowledgeable and most important very honest and trustworthy. I can not say the same about the big national NY and CA companies. Call Nathan at Mortgage South for personal and professional service.

Pam Humphrey
Reviews 1

Nathan Guerrero is the best. I began my journey with a company in California. I became uncomfortable and began looking locally and Nathan came highly recommended. I was not disappointed. He was able to provide me a lower interest rate than the one promised from California as well as a lower origination fee. He also has not disappeared from the scene after the closing. He has made himself available to answer any questions or deal with any problems that might arise. I am completely satisfied.

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About MortgageSouth

Looking for Reverse Mortgages In Chattanooga? Mortgage South originated the first reverse mortgage in TN, and homeowners still turn to us first.

MortgageSouth is a leading mortgage company that has been providing exceptional services to homeowners in Chattanooga and beyond. The company has been in operation for several years, and its reputation precedes it. MortgageSouth is known for its expertise in reverse mortgages, which have become increasingly popular among seniors who want to access the equity in their homes without having to sell them.

One of the things that set MortgageSouth apart from other mortgage companies is its commitment to customer satisfaction. The company understands that buying a home or refinancing an existing one can be a daunting task, especially for first-time buyers. That's why they have a team of experienced professionals who are always ready to guide clients through every step of the process.

MortgageSouth originated the first reverse mortgage in TN, and homeowners still turn to them first when they need this type of loan. Reverse mortgages are designed for seniors aged 62 or older who own their homes outright or have significant equity in them. With a reverse mortgage, homeowners can convert some of their home equity into cash without having to make monthly payments.

The team at MortgageSouth understands that every client's situation is unique, which is why they take time to listen carefully before recommending any product or service. They offer personalized solutions tailored to each client's needs and goals.

In addition to reverse mortgages, MortgageSouth offers other types of loans such as conventional loans, FHA loans, VA loans, USDA loans, jumbo loans and more. They also provide refinancing options for those looking to lower their monthly payments or shorten their loan term.

MortgageSouth prides itself on being transparent with clients about all costs associated with obtaining a loan. They believe that transparency builds trust between them and their clients and helps avoid surprises down the road.

The company's website provides valuable resources such as calculators that help clients determine how much house they can afford or how much they could save by refinancing their current loan. There are also informative articles on various topics related to mortgages such as credit scores, down payments and closing costs.

MortgageSouth has received numerous accolades over the years for its outstanding services including being named "Best Mortgage Company" by Chattanooga Times Free Press Reader's Choice Awards multiple times.

In conclusion,Mortgage South is an excellent choice if you're looking for a reliable mortgage company with expertise in reverse mortgages.They offer personalized solutions tailored specifically towards your needs while maintaining transparency throughout the entire process.Their commitment towards customer satisfaction makes them stand out from other competitors.If you're considering buying your dream home or refinancing your current one,Mortage South should be your go-to option!

Address
409 south germantown road
Categories
Banking