MIDOCAR

An oil change plus filters, 1564 lei. You steal it in the trunk. Take this place, honestly.

I came to this appointment service so I can not wait for an hour and a half to add AddBlue. This operation does not require programming and lasts up to 30 minutes normally.
It's been three hours and 15 minutes, and my car is still not ready, though I asked what was happening to her. Of course, they could not give me a concrete answer.
I will definitely avoid this place, any problem I would have from now on with the car.
PS
Since this experience, I have discovered that I can put this additive at any gas station (I prefer OMV). It takes a maximum of 10 minutes, there is always a worker to help me and costs about 70 lei, not more than 200 lei for service.

Highly qualified staff. Operability in the execution of the works.

Disappointing, you wait a month for services of 2 lei for which you pay at least 10 times more.

I do not recommend.
I was to repair the car on insurance, and actually felt like I was making fun of myself. The insurance agent also had the office in the wv office, after he made me find out the wv did not want to do it and although it was very easy ..., they called me the other day, about a week ... I asked for their car in exchange for the repair, they didn't want to give it to me. And when I left the car in service and left I had to walk about 3km, as there was no means of transport. They repaired the car, they said it took 4 days and it lasted 2 weeks. The quality of the repair I can not evaluate it, but given the way they behaved with me I have big doubts. In conclusion, I do not recommend.

One of the most serious representatives in Romania, with elected employees, and very welcoming and patient in asking questions, are given an answer to everyone's point of view.

Service is OK.
I was notified from the beginning of a financial evaluation, and the invoice was not far from the evaluation!
They are professionals!

Okay from the point of view of services, but wait times are not good

Forget about this service !!! I think they do it on purpose or sabotage themselves. Coming with the car in service for km. Overhaul, after 6 hours I find that they have not changed anything. They did an ochiometric overhaul and I would have to come back again in 2.3 weeks or a month to change my oil and filters, not caring about the contract between the leasing company and the user. Another lost day

I was a potential customer asking about buying a car model. I was treated with respect, I received all the information I needed.

Professionals. It's just not paying attention. I found that in the new lighthouse they mounted is a dead cockroach, right in front of the glass. Didn't they see him? If they adjusted the headlights they would have seen it, but they didn't adjust them.

I had the worst customer experience ever! The personal staff don't answer at all! In order to get a information I had to call 2 days, once a hour! Also the car was supposed to be repaired in 3 days and they didn't repair it for 2 weeks

I went to buy a car and they convinced me not to take it from them.

Probably one of the weakest VW / AUDI dealers in Bucharest (at least with this location).
An ex: fully painted front bumper VW G7 and when I am called everything is the car without the spoiler ornaments. I ask the counselor how the car is ready if ... well you know those can not be put, others must be ordered s.a.m.d. Long story short: I had to wait a few more days to resolve this situation.
If you have alternatives, I do not recommend it. In the absence of alternatives, they also go.

Run as far as you can from them are dust (on the painted side) for a replaced back bar lasted 2 weeks they painted it at least 6 times and all the dust came out

Wasted time, expensive services, the same everywhere

expensive and too much explanation for the problems found and reported initially.

Changed the bulb and the onboard light on and after 1 day.

If there was better organization of appointments, and the actual work on the car was perfect. But the job is well done, at what price! I recommend.

We had an intervention at an Audi, an intervention that required the hood to be changed.
The only dissatisfaction with not being able to give it 5 stars was that they forgot to connect the hose from the windshield washer.

Some businessmen and badarani ... I do not recommend!
In short, I call to make an appointment for diagnosis ... I find out about astronomical amounts like 470 lei + VAT and as an appointment it cannot be done at diagnosis. To come in the morning from 8 ... haaa ???! Plus, due to an on-board throttle error, he tells me that they can diagnose the car for days on end. Samsaris don't do such marlans either.

Quality car service, it's good not to rush in anyway. Polite staff. The location looks great. Too bad it's not hard enough.

The reception of the applicant at the reception is quite well organized, the hygienic-sanitary rules are observed, the workers are professionals.

The first meeting with the Midocar staff was disappointing. I refer to the person at the Reception. Although I went there at the scheduled date and time, I was kept for four hours to complete the engine oil level. I do not recommend.

They kept my car for 3 days for a diagnosis that cost 700 lei, and when I went to get it, I had to wait an hour.

The service advisor kept postponing me with the estimate, which I haven't received yet, so I think you have to pray for them if you want to repair your car. The company is insolvent. I do not recommend!

We noticed the availability to provide concrete, relevant information to meet customer needs. I solved the problem I came for, they moved pretty fast and I was satisfied. After all, that's what matters most.

I do not recommend, 5 working days for 2 doors right A4. 2 sets as well as match + painted ..
I can't take pictures.
They want to hand over my hit car. The rear bumper.
A beating of the game. I can prove that.
Those bothered by my post contact me.

Have a nice day, dear raduta radu bogdan and see you for sure on July 23, 2018

They do not even think they have all the papers in order

- Car service repairs cars ^ German ^, at the reception of cars customers seem good, work done you say that for beginners, lunch break is normal but I do not make the system always have a worker if somehow you hurry and have a repair or a simple oil change.
- Totally disappointed and I only recommend IF you have time to waste and ^ forging ^ nerves and practicing insults ... some amateurs this is my impression ... maybe I'm too upset ... yeah

Positive experience! We recommended because we can understand and see things differently. We thank Mr. Andrei Secareanu for malleability and professionalism, but all those with whom we have interacted have made us offer 5 *!

Following an incident with 2 clogged doors, they were not able to repair them. One of the doors does not close later, although he insists that this is the door.

My car was scratched on the opposite side and when I showed them they polished it on the spot.
Not having enough police, I had to file a complaint for destruction with the police. After that, they called me because they completely repainted my door and I can take my car.

I say they don't have a car to exchange but I make you a paid offer.
Counselors ignore you when you tell them there are problems and send you from one to another. I lost a few hours, until I made a notification to them, and after a notification to RAR.

Initially, everyone seems to be fine, but if you show them what's wrong, they try to fool you or send you somewhere else.
The head of the service threatened to call BGS_ if I didn't take the car out of the parking lot. I left anyway because I needed to go by car.

They are completely incompetent.

I DO NOT RECOMMEND

Great people have been left without words as nice as they were. Down my hat, I bent with RESPECT

First experience 2009: Passed with DPF error. Offer DPF 12500 Ron without labor. After a few good days of discussion and nerves, during which time I became a car engineer, I actually come to the conclusion that a new DPF will clog anyway because a temperature sensor and engine wiring are partially eaten away. The problem was solved after many discussions that curled oligophrenia. In the end, they agreed to treat the cause and not the effect - the wiring and the sensor 1500 Ron + 800 ron labor were replaced.

Last 2020 Touareg experience: I ask by phone how much the overhaul and ITP will cost me, I am told "around 1800 RON" I get to the appointment and it is recalculated at 2800 RON without asking for additional services.

From the painting department I managed to escape on time in 2019 when the slum language of the employee forced me to the first contact.

Personal attention and customer support.
Recommended!

Hi. I have a skoda octavia. I also recently got a Volkswagen. I was going to Bradi by skoda. With the volkswagen, for verification, I went to Midocar Vitan. Surprise !!! While in Bradi, with a skoda, the dealers guided you, or to sit next to the car, or to look at it on the monitor in the waiting room, in Midocar it is not about that.
In the first phase, you go to a service representative, you tell him what he has to change, he tells you the price, if something comes up along the way he tells you that he will let you know, everything is OK until the invoicing. At the invoice SURPRISE !!! INCREASE the price by at least 50%. Asking for explanations, I am told that I did not understand the initial price. After tens of minutes of discussions and nerves, not reaching a clear conclusion (in the meantime a colleague of the dealer is coming, give us the solution !!! Let's take down the new filters and put the old ones to reach the initial amount .
In the end I paid.
BEWARE OF THEM !!!

Too bad for volkswagen!

ok
Professional

Gogu asks me how it was. How to be ..... as usual. Schedule at 7.30 for a 5-minute operation. I finished at 8.30.
The cashier opens at 8.00, but until 8.30 there was no one present.
My luck, I don't need to get to them too often!

2 hours for a technical inspection with reservation

I wanted to buy a Volkswagen car. The sales advisor, Mr. Ionu Neac u, provided me with several advantageous variants from which I chose the most advantageous one.
Unfortunately, however, I did not find a favorable financing and had to give up this year, to purchase!

They had a good service. On the last visit I left very disappointed

Trying to call for over an hour, seems like none wants to work today ;

They have a schedule until 18:00 ... but there is no one from 17:00 ...

Hard to reach, overpriced services (1300 RON oil and filter change for Passat 2014). No car replacement, car not washed, changed parts not left in the trunk. I totally don't recommend.

Apart from the fact that you wait 5 and a half hours for a diagnosis, the counselors have a fantastic courage. Avoid if you have something to do that day ......

Seriousness, professionals in solving problems for cars carried out for repairs and repairs

Service Audi, VW, where you can repair the car on a lot of money, the results are average, the money paid is not found in the quality of services. A repair at an Audi A6 gearbox lasted a month, at the beginning of the job being informed that the job lasts a week. For more complex works I do not recommend because it is straight and expensive.

People are kind. At the weekend they only have one person for sale and it is crowded

Pathetic. Too bad I can't give 0 stars. I DO NOT RECOMMEND!

I was with a noise machine to diagnose. Of course, I did the programming. Stayed there two days away, and no one touched it. I went and got it, and I solved the problem elsewhere. I think apart from the normal revisions (oil and filters), I don't really know what to do with a car ...