Microcom communications

2.6 · 10 reviews
R
Ru RUtech Te
Reviews 1
2020-08-03 16:15

Got hired on and they are pretty sly with their sh...

Got hired on and they are pretty sly with their shadyness. Just watch out whenever having to deal with them since they are the only game in town to install any satellite services in town. Can we say monopoly! Hence why no one company should ever have a monopoly and competition is good for everyone...

Read full review

D
Dena James
Reviews 1
2020-03-09 03:01

I would give them lower if possible.

I would give them lower if possible.
Customer service girls are terrible. If they don t like what you have to say they argue and put you onto a recorded message.
A sells guy took my info along with SS and never called back. I was trying to stop them from running my credit being as I will not be us...

Read full review

R
Robert Frost
Reviews 1
2020-02-16 00:52

Your screwed if you want satellite tv in south cen...

Your screwed if you want satellite tv in south central Alaska because this outfit installs both DirectTV and Dish and that can t do either because they don t have enough technicians. I had an appointment to install Dish and took time off from work to be there as required and they canceled 10min befo...

Read full review

R
Rick Peltier
Reviews 1
2019-06-07 09:02

Absolutely the worst customer service I have ever ...

Absolutely the worst customer service I have ever had. I have had better service from a call center in India. Not a single person at this company is helpful in any way. The best advise I got was from their install technician who advised me to get internet tv and drop The Dish. He only told me that b...

Read full review

M
Molly Bell
Reviews 1
2019-03-02 19:24

I would like to compliment Microcom and your techn...

I would like to compliment Microcom and your technician Shawn who was at our place today. We moved about 1 1/2 years ago and had no problems other than we could not get all the programming because of signal strength.
Shawn was awesome today. After being told before that we just could not get it, ...

Read full review

D
David Williamson
Reviews 1
2019-02-27 01:41

Most enjoyable installation I have ever had. In...

Most enjoyable installation I have ever had. Installer was very professional and helpful. David insured that all systems were working properly and explained all the equipment to me and insured I understood all of it.

Read full review

A
Aniak BnB
Reviews 1
2019-01-04 09:40

Worst customer service. A complete disconnect bet...

Worst customer service. A complete disconnect between departments of sales, inventory, and technicians. When they sent the wrong equipment they charged me over $2,000 for install and equipment and would not issue a refund. Technician arrived without many necessary tools and equipment, not his fau...

Read full review

View all reviews on Trustburn