McDonalds Restaurant

Better for drive through because inside is small and gets packed easily. Parking is limited and when drive through is packed it's impossible to get in and out. So far everytime I have come here service and food has been decent.

Better than okay but I try not to eat fast food to often. Tasty as usual.

Would've been 5 stars if they didn't forget our sugar in our coffee

Wait times are sometimes bad and I have to check the bag every time to make sure I get the right sauce/order

Drove thru at 7pm on aTuesday. Had asked to wait up front. My food was ready in 4 min. Warm, fresh, burgers. crispy warm fries.

The service was good the person that took my money is very energetic and very nice . But My order was not right even though my sandwich was good I just did not have time to go back.

I stopped off to get a quick bite to eat in North San Bernardino and was surprised at the high level of customer service I received at this location. The staff were super helpful. The food came out hot and there wasn't a big mess inside the place. Way to go Mc Donalds!

They didn't include the ordered apple slices in the happy meal, but worse of all, neither happy meal had a toy. Instead of a toy, they had a very cheap, flimsy flyer hand out with puzzles (for older aged children) to draw in. Very boring and school like, yet cheap to where you'd expect it to be a freebie hand out somewhere. My 3 year old was SO disappointed! Plus, we paid for the toys and apple slices and we didn't get it. My 3 year old did what I expected with the flimsy paper that had information over his head. He accidentally ripped it and then just kept ripping it and finally crumpled it up. Such a waste and disappointing McDonald's. Really.

Went to McDonald in the drive thru to start off the speaker was horrible u can barely hear a word they are saying and they messed up my order I didn t realize it until I got home and check inside the bag so I went back and I waited 7 min for them to make the burger the mangager didn t even bother to come and help fix the problem

I ordered a small iced coffee and 2 breakfast burritos. When they handed me the food they gave me a large iced coffee and a free one on the house. I knew right away it tasted strange and smelled peppery i got home and poured them out and there was pepper at the bottom of both. Seriously disgusting!!!

Love the double drive through hate the slow service also in the mornings during the week you may or may not get a fresh breakfast sandwich or hashbrown patty. Some days it's just the luck of the draw with this McDonald's

Their ice cream machine never works, and their always hiring new people. Pretty fast, must be a training ground.

The staff at this location seems to always be "in training". There was mass confusion at the drive thru and the wait was somewhat bothersome. Additionally, even after the wait, the young lady still got part of my order wrong and it wasn't worth going back to get it corrected. Kudos to them for putting in the effort to improve the aesthetic of the place and train new people on the drive thru position but Friday afternoon during rush hour is probably not the best managerial decision.

After midnight some times there computer is down cash only, our some times the lights our on but nobody s there to take your order.

Slow. Rude. And food was incorrect. 18 people working the back one cashier. It felt like it was everyone first day there

They accepted my Android Pay here, but all McDonalds do. Courteous staff. Very well decorated, but the parking lot is small.

A bit slow in service but I don't blame them. They serve a lot of people every minute. Keep up the good work.

The food tasted fresh and hot and served in a timely manner

This is the worst McDonald's that I have been to. While in the The drive-thru waiting for our food we had a sip of our drink and noticed that it tasted like chemical and it burned our throat. We asked for different drinks and Destiny was very rude and even talked trash about us to another employee while slamming the window shut. When we received the new drinks, they were also chemical tasting. Destiny came back to windows to order us, not ask us to move to the wait lane. I declined to move and asked for a refund. Destiny just slammed the window shut and walked off. We were left waiting for about 10 minutes. She then came back and asked for our credit card for the refund. I gave her the credit card and waited a few more minutes. She came back to the window with my credit card and refund slip and as she handed my card back to me she began threatening me to move car before they call the police. The manager was standing just a few feet behind her allowing all of this to go on and never taking any action. This place is run by trash.

My next complaint will be to the Health Department, BBB and McDonald's corporate.

Great juicy burgers and hot fries-endless drinks -super fast service friendly staff!

Worst customer service ever, the staff were working slow and taking their sweet time having a whole line of people waiting. I waited 30 minutes for my food, and waited extra for them not to make 2 of my drinks, the only worker that helped us was this young Caucasian guy and he looked done bc of how bad the staff was working. Plus I had to go back and get the missing drinks for my siblings happy meals.

Did you know McDonalds excepts competitor's coupons such as buy one get one free!!

No fountain drinks no frappes no men s restroom women was so disgusting I didn t use it tried to wash my hands no soap so the employees aren t washing a disaster waiting to happen

First time at this McDonald's and drive thru was terrible! Too many cars at once and people trying to pull out of parking spots but all of us in drive thru blocking them. It was stressful BUT when i finally got to the window to pay the girl working was so friendly, she was smiling and had a great attitude inspite of how slammed they were. She was quick and efficient without lacking in customer service. Next window to pick up my order, same type of service. Food was great, hot salty fries too boot!! Great experience overall and excellent service.

Great place to get something fast when you don't want to cook

I think they're just trying to make Burger King jealous

I just purchased a 10 peace chicken nuggets and they where very nasty I bit one and it had a very nasty Taste and I checked it after and the inside was like yellow in the middle with red dots and I called to let them know and the girl who answered said "I'm pretty shure they weren't bad but ok " she offered me to go get some other ones till the end . Bad customer service as well.

Service is very spotty....sometimes good, sometimes horrible.

Since they put in 2 drive-through ordering stations, it takes longer to go through it than it used to. (2 ordering stations doesn't equal faster service; it makes a traffic jam!!)
Also, they changed sodas & put Dr. Pepper in a former fruit punch line, so now it tastes like cherry Dr. Pepper. *Blech*
I will say the employees were very nice, helpful, and accommodating.

Fast food restaurant with large menu. Kids love it.

Slooow! I waited 15-20 minutes for 2 quarter pounders and fries

I am not a fan of McDonald's by any stretch of the imagination. I will say this though their service is always very quick ancient sites in the Drive-Thru.

Thank you McDonald's for still having the any size 1$soft drinks

I probably did visit this place three years ago but as long as it's not McDonald's or Mount Vernon we cool

They couldn't get my order right! I will not stop there again.
How hard is it to make a burger with mustard, pickle and onion only??

Took way to long with. My order 13 minutes for a Damn chicken sandwich

The guy in the delivery was rude practiclly tossed my food in my car very unprofessional

I have never had a decent experience at this location out of the 3 years I've lived in the area, and tonight was over the top. I waited in a line of 1 for about 15 minutes. 10 of those minutes, I was not greeted. After calling to them a couple times, the told me to hold on. I held for 5 more minutes for the man to tell me they're only taking cash. December 21st, 2018 at 1:30am. Check whoever worked that shift, drive thru. Just to mention the other times, I've had cold chicken nuggets before, cold fries, overly salted fries more than twice, it's just a terrible location that definitely needs some major adjustments because it seems to me nobody is being held accountable.

Slow! Drive Thru parked every car that went through.

They are too busy half of the And mess up orders a lot

Only accept cash early morning and don t cook biscuits, I m adding this weeks later, still can t handle the flow at night, I hate this McDonald s at night

For a McDonald's, they have gotten better with their mobile orders in terms of speed and accuracy.

This location has the worse customer service and also having one of the rude's managers name Bryan in which he did not even take not of what happen in the Drive-Thru. This location does not even take responsibility for there actions

This is the worst McDonald s I ve ever been too. Very bad service and horrible attitude from employees

I've had nothing but problems with this McDonalds. Multiple times my order has completely forgotten and I've waited over 20 min for food that shouldn't take 5 to make. God help you if you go through the drive through at night I've been for over 10 min and still haven't even made it to the pay window and I'm not even sure why its taking so long. Go somewhere else the food will be better and you won't have to wait half as long for it.