I ve been waiting months to get my son therapy. Every step of the process never moves forward unless I call and have to talk to people until I m blue in the face to get things moving. Let s just say I m still waiting for the plan of care to be sent to my doctor that I suppose has been sitting on som...
They discharged my son for us having to take a week vacation. Told me they were going to put him on hold next thing i knew they we're calling me to tell me. That my son therapist is no longer available. His spot was taken and they had no other therapist to replace his last therapist. Said they were ...
I've called 4 times since the initial referral and no one has called me back.
Can't get ahold of other medical records department in and can't get ahold of the therapists supervisor even your little patient portal app don't even work and when you order hard copies of the notes and everything of the sessions they were they give some kind of excuse on why you can't get the hard...
Your rep is a bad driver!! Tried merging in my lane when there was no space for her to merge all the while you can tell she is talking to someone. No regard of who is on the road!
The worse experience ever Rachel .was the Rudest therapist ever .
Excellent personal and 100% professional.
We are lucky to have Ana Adame as one of our therapists for our little Hope.
Kids care therapy THANKS
Very disappointed with this company. Had a great evaluation with a speech therapist then waited a month for me to call them and have them tell me they already discharged my daughter due to not having a drs authorization. They didn't bother to call or email me telling me I needed this. Very bad commu...
I absolutely love my sons speech therapist Paige she is very understanding and organized very helpful.
Love my son's physical and speech therapist. They are the best!
Office benefit dept. needs improved in a lots of areas
My sons SLP was fanominal she was a awesome helper she gave him a voice unfortunately she left so we didnt get another SLP but I would take her back any day.
Ms. Victoria is awesome. Isreal adores her and she has helped him tremendously. She is so organized and always prepared. Great communication and flexibility when needed. He gets very excited when she comes and really enjoys the lessons that he is learning. His speech has improved where his grandpare...
KidsCare has been a great source of therapists for my son over the last 6years. We love our therapists!
I would like to give Kudos to my grandson therapist "Krystal in Houston Texas". My grandson has Autism with verbalization deficit, as a retired nurse I can truly see the progress he is making with his therapist. She is so knowledgeable in her field, she works well with him when other therapist in Ho...
Very poor communication. Out of a total of about 7 phone calls, only 1 was actually answered before the voicemail kicked in. The rest of our conversation with them happened between voicemails. After about 3 weeks of back and forth with them, we had been told to wait a couple of days while they match...
We were referred by our sons PCP to get speech therapy for him. We scheduled and paid for them to come to our house to do an evaluation. They did the evaluation. While doing the evaluation I told the therapist he was approved for medicaid and we were told we wouldn't need to make further payments th...
Terrible to work with. My daughter was recommended for therapy in July. It has taken until September for them to tell me they do not have a therapist in our area for her and they are discharging her as a patient. A therapist came to our home the beginning of August and evaluated her and then called ...
The therapist who came to our home, though nice and friendly, was extremely disorganized and the appointment lasted much longer than scheduled. In addition, their sole focus is on money and not the kids. After the first session we heard nothing for 2 weeks and then they called to tell us that they...