I had high hopes for my recent experience with this outdoor design company, but regrettably, it did not meet my expectations. The initial consultation seemed promising. the representative was knowledgeable and shared some creative ideas. However, as the project progressed, communication became increasingly difficult. There were delays in responses and a lack of clarity around the timelines for completion.
The quality of the materials used also raised concerns. I expected durable options given the price point, but what I received felt subpar. Additionally, the installation process was not as smooth as I anticipated. There were several instances where I had to follow up to ensure tasks were accomplished, which added to my frustration.
While I appreciate the innovative designs presented, the execution and overall management left much to be desired. I can't say I would recommend this service based on my experience.
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KE Outdoor Design US manufactures the highest quality retractable and stationary shading products for both residential and commercial customers. All our products are designed in Italy and custom-builtbuilt by hand to your specifications in the US. We provide a wide selection of designer pergolas, awnings, canopies, and shade sail systems to transform your outdoor space into an oasis for enjoying the outdoors. As an industry leader, KE believes in innovation and the use of technology to continuously invest in imaginative ideas and creative solutions. We study the engineering of our products to ensure superior performance and lasting value. Our primary goal is to provide customers with top-quality shading systems and for this, we have earned exclusive patents. We are very proud of our company heritage and are constantly striving to improve.
- Website
- keoutdoordesign.com
- Phone
- (888) 387-2765