I had high hopes for my recent experience with this outdoor design company, but regrettably, it did not meet my expectations. The initial consultation seemed promising. the representative was knowledgeable and shared some creative ideas. However, as the project progressed, communication became increasingly difficult. There were delays in responses and a lack of clarity around the timelines for completion. The quality of the materials used also raised concerns. I expected durable options given the price point, but what I received felt subpar. Additionally, the installation process was not as smooth as I anticipated. There were several instances where I had to follow up to ensure tasks were accomplished, which added to my frustration. While I appreciate the innovative designs presented, the execution and overall management left much to be desired. I can't say I would recommend this service based on my experience.
Questions about KE Outdoor Design US
What is KE Outdoor Design US?
KE Outdoor Design US manufactures high-quality retractable and stationary shading products for residential and commercial customers. All products are designed in Italy and custom-built by hand in the US. They offer a wide selection of designer pergolas, awnings, canopies, and shade sail systems.
What specific shading products and features are available?
The company offers pergolas with movable slats, sliding roofs, aluminum pergolas with inclined roofs, and retractable awnings. They also provide various types of roller blinds, including those with and without a cassette, and shade sails like the Kolibrie and Kheope K13 models.
Who is the target audience and what areas are served?
KE Outdoor Design US serves customers in the US and has a global network of collaborators and distributors. They cater to architects, event planners, and homeowners looking to enhance gardens, terraces, windows, attics, winter gardens, verandas, and pools.
How does the project process work from start to finish?
The process begins with a complete project follow-up from design to installation. Customers can choose environments like gardens, terraces, windows, attics, or winter gardens to value with KE solutions. The company emphasizes custom-made projects based on the specific location.
How can customers contact KE Outdoor Design US and where is the company based?
The business phone number is (888) 387-2765. The company operates under Protezioni Solari SRL, located at Via Calnova 160A, 30020 Noventa di Piave, Italy.
What do customer reviews say about the experience with KE Outdoor Design US?
Some reviewers praise the company for being innovative and stunning, giving a 5-star rating in November 2023. However, another reviewer from July 2024 gave a 1-star rating due to communication difficulties and delays.
What is the current Trustburn rating and review history?
The Trustburn rating is 3 out of 5 stars based on 2 reviews. The most recent review was posted on July 27, 2024, while the most positive one was on November 21, 2023.
What certifications and technical resources does KE offer?
The company states that the quality of their products is certified by patents and certifications. They also mention a 'Philosophy Green' and provide BIM & 3D models for architects.
What additional services and financial options are available?
KE Outdoor Design US provides services such as personalization, free building permits (Edilizia libera), and operational leasing. They also offer financing options for their products.
How does KE ensure project completion and support architects?
The website mentions that KE follows every project to its finalization thanks to a global network of collaborators and dealers. They also have a dedicated area for architects and a KE Academy.
What is the company's approach to innovation and product development?
KE Outdoor Design US is known for its commitment to innovation and technology, investing in imaginative ideas and creative solutions. They study the engineering of their products to ensure superior performance and lasting value.
What is the official website of KE Outdoor Design US?
The official website of KE Outdoor Design US is keoutdoordesign.com.
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About KE Outdoor Design US
KE Outdoor Design US manufactures the highest quality retractable and stationary shading products for both residential and commercial customers. All our products are designed in Italy and custom-builtbuilt by hand to your specifications in the US.
We provide a wide selection of designer pergolas, awnings, canopies, and shade sail systems to transform your outdoor space into an oasis for enjoying the outdoors.
As an industry leader, KE believes in innovation and the use of technology to continuously invest in imaginative ideas and creative solutions. We study the engineering of our products to ensure superior performance and lasting value.
Our primary goal is to provide customers with top-quality shading systems and for this, we have earned exclusive patents. We are very proud of our company heritage and are constantly striving to improve.
- Website
- keoutdoordesign.com
- Phone
- (888) 387-2765
- [email protected]
