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Intercontinental Mzaar

4.2· 316 reviews
Average ratingGreat
4.2/ 5

Based on 316 reviews

559%
422%
37%
24%
18%
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What reviewers say about Intercontinental Mzaar

Generated with AI from 316 reviews on Trustburn · updated 10 days ago

Customers generally speak very positively about Intercontinental Mzaar, frequently praising its ski-in, ski-out location, cozy atmosphere, friendly staff, and the convenience of having slopes and restaurants nearby.
What are the most common complaints about Intercontinental Mzaar?

Based on the critical reviewers, the most common complaints are about poor room quality and service, including bad smells and bathroom leaks with unresolved complaints, being charged for car parking, and what one reviewer called the worst management they had ever seen.

AI-generated from reviews on this page. Verify anything important with the company directly.

Wasim Al Imam
Reviews 1

You will never go wrong with intercontinental, as a beginner in skiing I highly recommend this Hotel, the ambassador suite size is convenient and the services is very high standard..
I would have rated 4 star as the TV channel selection is very limited, but I am sure this issue can be solved instantly.
An advance slope is just right connected to the hotel which is very convenient for advance skiers, beginners has to take a drive around 4-10 mins depend on traffic to baby slopes where you can find easy moderate to lead your steps into the wonderful ski world.
The hotel has a free wifi so you are connected Ll the time, restaurants, bars, indoor and outdoor with shisha just to keep you comfort all the time.
The staff are very cooperative and welcoming smile always on the face makes you feel special.
The yearly event winter festival (usually mid of march) fire works, night ski, live music, fashion show and many many others makes the experience even more unique.

new born fel lala land
Reviews 1

The worst hotel experience since I checked in the room is the very bad with very bad smell. No body understands your complaints. They promised by solutions but at the end you get nothing. A leak in the bathroom the bad smell is horrible. Really upset for this selection. It s the most expensive in the area with value of money equal absolutely ZERO.

Amer Orra
Reviews 1

Not Nice crew
Crew not ready for issue management
Not Nice rooms
Not Nice IT infrastructure
Not a 5 star hotel at all

Mustafa Tannir
Reviews 1

A fabulous fairytale lived along the slopes of the renowned hotel. Great times can be spent skiing, using a skidoo on the snow and last but not least engage in the traditional snowball fights. The hotel is a 5-star luxury providing all means of comfort for a wintery environment. Very cozy with recreational and bowling centers too!

Kirsty Sweeney
Reviews 1

Beautiful Hotel, relax at bottom of the slope in style. Fantastic terrace to sip on a beer and look up at everyone skiing down. Had a nice lunch out on the terrace. Also does shisha. All in a luxury stylish place to visit in Mzaar. Great Value ski hire at this hotel. Best kit available at same prices other substandard hire places. Hiring here will guarantee you a certain standard of maintained equipment starting at $20 for full kit. We paid $20 in main slope carpark and got equipment that was old. This Hotel, hireshops and its restaurants are worth a visit. Also the best place to get you equipment serviced, my board was really looked after.

sandra basbous
Reviews 1

Luxurious hotel! They have so much facilities that you dont need to go out anymore! Lobby is very large at the entrance plus there is a small salon in each block. Kids playing area is always open and its suitable for young ages, my son enjoyed it and he is only 6 months... games section is varied for all ages they even have bowling. There is a cinema and a spa. Food is delicious especially breakfast!!! Rooms are well decorated tidy and clean no mistakes. Staff is friendly and helpful. The garden is so nice family convenient kids enjoy it and good for photoshoots as well! Indoor pool is always warm. This hotel is the best choice you make if you want to stay in a mountain!

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