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HS International Forwarding

1.0· 10 reviews
Average ratingBad
1.0/ 5

Based on 10 reviews

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Jackie Yau
Reviews 1

This is the worst import company i encounter, promised deliver and no show then repromised deliver and no show again,, the customer hotline u need to call 100 times and if lucky 1 time will have some robot answering. Even the robot answer will just tell you am arranging deliver again which after that you are in space again..
Anyone if import shipment from CHINA please check if their local delivery is HS INTERNATIONAL or HS EXPRESS pls beware,,
End up i go their office and found out there are more than 9 staff inside and no one is answering customer enquiries..If i didnt self collect i guess the goods may be another 1 month to deliver or LOST....

HIGHLY DO NOT RECOMMEND THIS COMPANY.

ng michael
Reviews 1

Caller was very rude and pressure to only take the timeslot as given. When request to call after 2 hours so we can made alternative arrangements, shouted on the phone. Bad attitude and when requested for his name, he simply throw the phone to a lady. They shouldn't be in businesses at all.

Max Ong
Reviews 1

Freight from China was on time, but the last mile delivery here, HS International, is not only not in time but doesn't offer me a time slot. It is given, you don't have a choice. And even after that, they are not on time. Do they assume that their customers do not need to work and spend all day waiting for their elastic delivery time?

Kevin Chia
Reviews 1

Horrible service. My company's import reaches the office and the delivery man is asking for $150 payment without any supporting invoice or share with us what we are paying for.

We requested for a proper invoice before we can make payment but the invoice is for "Collection on behalf". We tried asking for explanation, collect for who, they answered they are collecting for China. We have never paid any export tax to China for all our imports and after further clarifications, these are the points that we received.

1: They are collecting on behalf for China.
2: but they have paid GST to Singapore customs.

So when I requested the invoice to state "Paid GST on behalf for xxxxxx", they said they cannot do so.

The delivery man (who was trapped) was instructed to retrieve our import away. We have to pay for re-delivery if they were to send another day. Heck, I would rather pay the $150 than risking losing everything.

I am suspecting some foul play here so I am reporting to Singapore Customs and IRAS for an investigation.

Mielle Huang
Reviews 1

This company is also agree that shipping is forever late. And company forever uncontactable. Holding customer goods for extended time is equivalent to not providing the delivery service as contracted. Should be investigated by Consumer Association CASE.

Raidon Ho
Reviews 1

Shipment is always late. It takes about 20 or more days for economic shipment when they clearly stated that it should 10-15 days. Customer Service is even worst, nobody will pick up your phone calls. Highly and definitely WOULD NOT recommend HS International pte ltd as your freight forwarding service.

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About HS International Forwarding

Since 2007, Oriental Global Logistics Pte Ltd (‘OGL’) has been providing freight forwarding services to various clients across several industries. OGL specialises in providing excellent door-to-door international freight forwarding services, especially to and from Indonesia.

HS International Forwarding: Your Trusted Partner for Door-to-Door Freight Forwarding Services

HS International Forwarding is a leading freight forwarding company that has been providing top-notch logistics solutions to clients across various industries since its inception in 2007. With a strong focus on customer satisfaction, HS International Forwarding has established itself as a trusted partner for businesses looking to streamline their supply chain operations and enhance their global reach.

At HS International Forwarding, we understand the importance of timely and efficient delivery of goods in today's fast-paced business environment. That's why we offer a comprehensive range of door-to-door international freight forwarding services that cater to the unique needs of our clients. Whether you need air or sea freight services, customs clearance assistance, warehousing and distribution solutions, or project cargo handling services, we have got you covered.

Our team of experienced professionals is committed to delivering exceptional service quality at every step of the way. We work closely with our clients to understand their specific requirements and provide tailored logistics solutions that meet their needs and exceed their expectations. Our extensive network of global partners enables us to offer seamless end-to-end logistics support across multiple geographies.

One area where HS International Forwarding truly excels is in providing international freight forwarding services to and from Indonesia. As one of the largest economies in Southeast Asia, Indonesia presents significant opportunities for businesses looking to expand their operations in the region. However, navigating the complex regulatory landscape can be challenging without expert guidance.

That's where HS International Forwarding comes in - our team has extensive experience working with Indonesian authorities and can help you navigate customs regulations smoothly. We also have strong relationships with local carriers and suppliers which enable us to provide cost-effective shipping options without compromising on service quality.

In addition to our core freight forwarding services, we also offer value-added solutions such as cargo insurance coverage, online shipment tracking tools, real-time reporting capabilities, and more. These features not only enhance visibility into your supply chain but also help mitigate risks associated with transportation-related issues such as loss or damage during transit.

At HS International Forwarding, we are committed to sustainability practices that minimize our environmental impact while maximizing efficiency gains for our clients' operations. We leverage technology-driven solutions such as route optimization algorithms and eco-friendly transportation modes wherever possible while adhering strictly to industry best practices for safety standards.

In conclusion,

HS International Forwarding is your go-to partner for all your international freight forwarding needs - whether you're looking for reliable air or sea shipping options or need assistance navigating complex customs regulations in Indonesia or other geographies around the world.

With over a decade of experience serving diverse industries ranging from automotive manufacturing companies through food & beverage producers up until fashion brands – we know how important it is not only deliver goods but also create added value by optimizing processes.

Contact us today to learn more about how we can help streamline your supply chain operations while enhancing your global reach!