Houlihans

4 · 717 reviews
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aj allen
Reviews 1
2020-09-27 08:30

The hostess didn't open with hi or welcome it was ...

The hostess didn't open with hi or welcome it was "how many?" Our server had an apparent hearing problem as he didn't hear me order a beer and didn't listen when we ordered three sauces with chicken strips and the chicken was over cooked. Colton shouldn't be waiting tables with no eye contact at a...

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Paul Leaton
Reviews 1
2020-09-27 00:35

Nice place to enjoy a dinner with family, friends,...

Nice place to enjoy a dinner with family, friends, or coworkers. The atmosphere is perfect. The wait staff is fully trained and have excellent knowledge of the menu. I've enjoyed most on the menu but what sticks out the most to me is the stuffed chicken breast.
The full bar is also a nice place...

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RICK ETTERLING
Reviews 1
2020-09-26 11:37

My mother made a reservation for her and a friend ...

My mother made a reservation for her and a friend on Thanksgiving day. She specifically reserved a table because of her knees can not get out of a booth. We she arrived the reservation showed that she had reserved a table but was told that only booths were available because the tables were being...

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Alyssa Norton
Reviews 1
2020-09-20 00:36

Horrible customer service when getting my order to...

Horrible customer service when getting my order to go. No warm greeting just what seemed like I came in during maybe a stressful day and I could see it all over there faces. Made it feel like It was inconvenient to them for me to pick up my order at the time I did. Let s learn some customer service...

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Camrin Hoggatt
Reviews 1
2020-09-17 12:36

Called this past Sunday and spoke with Liz, she wa...

Called this past Sunday and spoke with Liz, she was short and very dismissive. Stayed on hold for over 15 MINUTES just to place an order to go. Ended up driving to the Houlihans in Leawood instead. Will be going to that one from now on or, to their North Kansas City location!

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vann legacy
Reviews 1
2020-09-12 07:45

We were seated very quickly, however it took a VER...

We were seated very quickly, however it took a VERY long time for our food to arrive and when it did it came out in pieces. There were five guests in our party and we all had to eat at different times. We ordered some food to go and they forgot half of the order. They did take off the charges for th...

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Maryam Shahid
Reviews 1
2020-09-09 04:03

Really loved this place! Our server was kind and a...

Really loved this place! Our server was kind and attentive. It's well lit (I hate dark loud restaurants) and music is light. I had the house salad which was very refreshing and for the main course a korean dish which was delicious. For dessert I shared the caramel butter cake with vanilla ice cream....

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Rhani Loren
Reviews 1
2020-09-05 11:10

The new manager, Ronnie, is terrible! We had an is...

The new manager, Ronnie, is terrible! We had an issue at our table with the check not being correct (we were double charged). When Ronnie finally finished socializing, he came over to our table. My wife began explaining the issue and was cut off several times by him. He kept stating that our server ...

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George Smith
Reviews 1
2020-09-04 12:10

I placed a order with Uber eats and made a mistake...

I placed a order with Uber eats and made a mistake and was unable to correct it without canceling the order and starting over. If I cancelled I was going to be billed 41.00 dollars I called the restaurant and was hung up on then I called back to be placed on a 7 minute hold before I gave up. Poor cu...

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Sugar Daddy
Reviews 1
2020-09-04 02:16

BE CAREFUL WITH THIS PLACE THE PEOPLE WORKS THERE ...

BE CAREFUL WITH THIS PLACE THE PEOPLE WORKS THERE REALLY RUDE AND THE BARTENDER WAS CLEANING TRASH AND SERVING DRINKS AND FOOD AND NOT CLEANING HIS HANDS THE GUYS COOK FOOD WAS PICKED UP SOME FOOD DROPPED ON THE FLOOR AND PUT IT BACK TO THE PLATE .... DONT EAT ON THIS PLACE YOU CAN GET REALLY SICK

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Old Square Wheels
Reviews 1
2020-09-03 04:56

We arrived and promptly seated. It was Sunday and ...

We arrived and promptly seated. It was Sunday and it's all day happy hour which was awesome except, we were seating in the wrong section. The manager did allow my wife to get the appetizers at happy hour prices but not the alcohol. Four stars if we had inquired if there is designated seating for hap...

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Tj Johnson
Reviews 1
2020-09-02 17:56

Horrible service I don t know if there were under ...

Horrible service I don t know if there were under staffed came in with my son for happy hour didn t get a seat waited for one to open in the bar area just to be told this section is not seat your self after I ve been waiting for 15mins horrible they need a better staff

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Katie Keys
Reviews 1
2020-08-28 16:24

My boyfriend and I have been coming here for about...

My boyfriend and I have been coming here for about a year not as often as we might like but the food is always good and if I'm unsatisfied in any way they would make my 2nd choice and give me the meal I did not enjoy in a box. Love the seasonal items and the view into the kitchen

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Marcus Carradine
Reviews 1
2020-08-24 03:45

Food was good, service was Sub par, but waitress w...

Food was good, service was Sub par, but waitress was new ( in her defense) I just felt like management should have still had someone with her. Of the party of 4 that we had, one person didn't get her meal until she went up to the manager to ask where it was (15min after 3 of us received our meal). H...

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Jeremy Cummings
Reviews 1
2020-08-22 18:39

When it's good, it's really good. However, it's no...

When it's good, it's really good. However, it's not always good. The hosts are always very young and not always personable. We recently went on a Tuesday with our 6 month old daughter. We asked to be sat away from the bar as it was a little more quiet. The host informed us that it would be 5 minutes...

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Zen Satori
Reviews 1
2020-08-22 15:52

The waiter was quiet and seldom made to our table ...

The waiter was quiet and seldom made to our table of 16 people. Some of the food was very over baked and barely edible. Overall it may of just been a less than expected outcome for Houlihans on this day. Maybe I'll give them another chance in a year or so.

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Greg Belcher
Reviews 1
2020-08-18 10:48

This place is close and I can most always get a go...

This place is close and I can most always get a good meal. They have daily meal specials. If you subscribe to their email you can get extra deals and perks. For me, the perks are a wash, because I get hammered on the drink prices. Even though they have happy hour specials and offer other drink speci...

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