Hilton Heathrow

4.3 · 939 reviews
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K
Kevin Meyer
Reviews 1
2020-09-27 00:37

Fairly close to the airport, but it's still a bit ...

Fairly close to the airport, but it's still a bit of a walk to get there. Rooms highly outdated and in need of renovation... Really felt like I had slipped back in time when I walked into the room. Although, everything worked and it was quiet - so I can't complain.

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Jonathan Quinn
Reviews 1
2020-09-25 14:00

They didnt put the water bottle in the complimenta...

They didnt put the water bottle in the complimentary water area. I rang reception who said they would need to charge if they brought me any, which was nonsense as I should have had some. The bathroom was also unhygienic, so disgusting that I will not go into detail. I submitted a compliant yet they ...

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Hank Chavers
Reviews 1
2020-09-25 10:41

Great hotel for making an overnight connection in ...

Great hotel for making an overnight connection in London. The hotel is attached to terminal 4 by a LONG covered walkway. It is also a higher priced hotel due to its location, amenities (4 restaurants / bars on site), and room quality.

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Lavi Shiffman
Reviews 1
2020-09-24 11:07

This is a typical Hilton Hotel with excellent acce...

This is a typical Hilton Hotel with excellent access to Terminal 4. The sky-walk takes you from the terminal to the hotel in about 5 minutes. The rooms are nice and are a little bit small but the modern environment and the business atmosphere compensate that. The shuttle to Terminal 5 is very effi...

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Andreas Polz
Reviews 1
2020-09-23 17:44

One of the few options in LHR where the hotel is a...

One of the few options in LHR where the hotel is actually INSIDE the terminals area. Ideal for T4, internal free train transfer to other terminals. better end of the Hilton scale, with executive lounge and a (small) indoor pool. Friendly staff.

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Kamil Deen
Reviews 1
2020-09-23 14:02

Very convenient to LHR T4, super service (I mean o...

Very convenient to LHR T4, super service (I mean outstanding), and comfortable rooms. Health club is good, plus indoor pool. Had a great time on my layover, and will repeat. Only issue is that they have twin beds, not double., but that's not too bad.

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Sherwin
Reviews 1
2020-09-21 10:55

Spacious room and bath, very quick check in and ch...

Spacious room and bath, very quick check in and check out. Only downside will be that the minibar in the room seemed a bit too pricey, but it did have a decent selection. Good location for people trying to stay close to LHR. 3 restaurants in the hotel was convenient also.

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Graham Jackman
Reviews 1
2020-09-20 12:59

Well where do I start, was in the restaurant/bar a...

Well where do I start, was in the restaurant/bar at the start of service, with nobody in, and sat at the table for 20 Min while the waiter sat chatting to the chef. Had to wave like I was a football match before I was served, entered my More

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Ken Faulkner
Reviews 1
2020-09-20 04:34

It is an airport hotel so you are likely here beca...

It is an airport hotel so you are likely here because of a flight cancellation or to catch an early flight. Unlike most of the other options at Heathrow, you can actually walk to to Terminal 4 via a covered walkway and get to the other terminals using a free train service.
That alone makes it one o...

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Callum Keeley
Reviews 1
2020-09-16 22:00

Beds are very good, doesn't beat the Premier Inn's...

Beds are very good, doesn't beat the Premier Inn's beds in my opinion but still brilliant. Breakfast is great (if you get it included of course) with English breakfast, pastries, cereals and more. Customer Service is perfect, all the staff More

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XxThe FuntimesxX
Reviews 1
2020-09-13 23:52

Disgusting service here. My boyfriend recently sta...

Disgusting service here. My boyfriend recently stayed here and he tried to exchange an Australian $100 to pounds I their exchange machine but it gave out nothing. He's been emailing them about what he can do to get it back as he's now back in Australia but they're completely ignoring his emails. Th...

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Ken Wong
Reviews 1
2020-09-12 22:08

Service was good. The rooms are a bit small. The...

Service was good. The rooms are a bit small. The executive lounge was on the ground floor. I went there for the happy hour, and the food choices were so-so. Dollar sized veggie that look like they were frozen. Nothing I would want to eat unless I was desperately starving.

Gym was good for a...

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Coline B
Reviews 1
2020-09-11 21:20

Worst "guest assistance" ever!!! I forgot my charg...

Worst "guest assistance" ever!!! I forgot my charger in my room while I was at a 2 days conference in the Hilton Hotel. They could have informed me about it as we stayed in the hotel until 4pm the day I checked out. I called the hotel around 7:40pm the same day to inform them of my forgotten charger...

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Kurt Jarchow
Reviews 1
2020-09-10 15:54

The staff and particularly the Concierge Desk at t...

The staff and particularly the Concierge Desk at the Hilton TERMINAL 4, HEATHROW AIRPORT, is really caring, awesome and honest. After checking out on the morning of 8 July, the Concierge Desk arranged a cab for me to ride to the airport. When I tried to check in at the airport, my heart sank, ...

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Helen Chilisa
Reviews 1
2020-09-05 19:43

After staying at the Hilton T4 - I was charged thr...

After staying at the Hilton T4 - I was charged three times. Two months later the query has not been resolved, let alone even a single acknowledgment of my emails or messages left via phone. This is not good at all.

I was charged by credit card, debit card and lastly cash - same person, same roo...

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Mikie Nimmo
Reviews 1
2020-09-05 16:32

Great way to start your holiday at the airport. Th...

Great way to start your holiday at the airport. The pool is very nice, the whole place is extremely modern, everything in the room is so comfortable and lots of dinner choices, the wife was very happy. Connected to the airport which was handy, very friendly staff, will definitely stay again and reco...

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Grant Fritchey
Reviews 1
2020-09-05 06:18

This isn't the greatest hotel experience you'll ev...

This isn't the greatest hotel experience you'll ever have. What it is though is a very solid, nicely appointed hotel parked right next to Heathrow. The restaurants are very good, if a little pricy. The executive lounge is kind of small, but extremely well appointed and very thorough in their service...

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