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Hilton Amsterdam

4.3· 883 reviews
Average ratingGreat
4.3/ 5

Based on 883 reviews

555%
430%
37%
21%
17%
Elena Novikova
Reviews 1

The hotel itself is beautiful, but for its level there are obvious drawbacks: only 2 elevators to such a huge Hotel! Lift can wait 10 minutes. Breakfast for this level to put it mildly weak. Greens are poorly washed, I found dirt in it and showed the waiter. He fought by the administrator, who apologized, but didn t suggest "smoothing the discomfort." There were problems with the return of the deposit, they wanted to return 2 times less. As a result, the balance of the deposit was returned after the correspondence. For such a price, such a level is ridiculous!

Michael W
Reviews 1

Was there for a 3 days conference. Reasonable nice 5 stars hotel, generally friendly staff. Slightly dated when compared to some others. Room service slower than expected. Young Concierge will require better training but the senior concierge deserve a praise and bonus for the extra effort. Not sure whether it s my luck but seem to meet a lot of staffs in training.

Hasan Beks
Reviews 1

From the outside looks like a housing estate. But inside its Hilton. Quite basic. Our rooms air-conditioning didn't work and the room was at a constant 21 degrees... The hotel is quite a fair bit out of town. You'll be paying around 32 euro's in to the main town. The hotel has a gym and shower. The rooms are nice and clean to be honest.

I think I only liked their breakfast selection and the bar and the rear of the hotel.

You can stay at a more luxurious place in town for this price.... Aww well more points on the Hilton honours I guess I'll just take the hit on this.

Vince Oppedisano
Reviews 1

The location, while not in the downtown core, was close enough to bike anywhere we desired to go. The staff was exceptional, professional and very helpful. They made a big difference in the experience of our time here. Rooms and amenities were very current, and kept up to standards. Recommended for either business or pleasure.

Samantha Engstrom
Reviews 1

Hilton Amsterdam goes above and beyond in every way imaginable. The service is amazing, rooms are clean and comfortable, and breakfast was also great! We celebrated our anniversary there and received a special surprise at breakfast. Everyone was so nice and courteous. Definitely will be back!

Brandon Park
Reviews 1

We checked in around 10am and was told we could get our room at 3pm or pay 40 euros and get it right away. Returned back at 3:50 after exploring the city and was told that our room was being prepared still. It's 5 p.m. now and our room is still not reasy. Update: We talked to the staff and they changed our room about an hour after check in because the 7th floor that we reserved was not ready still.
Update: (2*->4*) Service other than the initial encounter was amazing so there are thoughts of returning.

Conny Lobo
Reviews 1

I'm staying here now and the staff is wonderful. However we have not been able to sleep for 2 days due to the room is extremely hot and Uncomfortable. We have tried everything and finally at 3am a fan was brought to our room , a little to late. Sleeping is important when your days a packed unfortunately I would not recommend this hotel.

Daniel Ciocca
Reviews 1

Struttura in stile Hilton, posizione comoda appena fuori dal centro ma in quartiere tranquillo e facilmente raggiungibile.
Ho molto apprezzato il romantico e goloso cadeaux trovato in camera per festeggiare il S. Valentino.

Bella anche la terrazza dell'hotel direttamente sul canale.

Nick Hoek
Reviews 1

Excellent hotel in a great location in Amsterdam. Regular meetings and seminars are also held here. You can also enjoy a cup of coffee or a drink in the bar. Parking is in front of the door and you will receive an endurance card if you have enjoyed something at the bar.

Mark Porter
Reviews 1

Upon receipt of the invitation to check in early and select the rooms I did so. Upon arrival we were notified that they mistakenly gave away one of my pre checked in rooms and no other adjoining rooms were possible. The AC did not work in our room and I brought it to the attention of the front desk. A service man arrived, diagnosed the issue and said it would not be practical to tear the room apart while occupied and someone would get back to me with a solution. The second night I contacted the front desk again and they said they would get someone on it. Nothing. The third night came and went with no solutions only more promises. To many things added up to overlook. We decided to depart early. They required an early departure fee in addition to the nights stay that we did not stay. I complained but nothing was rectified. The workers are nice but the management is lacking. The place seems to be living off a reputation that was long lost. Drinks in the dated and dusty bar are more than double that of the neighborhood establishments. The bar did not have the first three beers from the menu. The place is a buzzkill. Half of what is on the menu is unavailable. The place is dated. We attempted to leave early out of dissatisfaction but the charged us for our full reservations and rejected any pleas for consideration on all fronts. Ugh.

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About Hilton Amsterdam

Categories
Hospitality