Please management UPGRADE YOUR COMPUTERS in the spare parts decision .
Window 7 and internet explorer doesnt cut it in the 21 century.
It's not fair to the employees or the customers.
Avoid this place. Got stung with stamp duty. Most car sales pay this.
Once again I have purchased another great Mitsubishi car from Heritage Motors. I've dealt with Mark over a long period and Jackson was very professional and helpful in the purchase. I highly recommend Heritage Motors for their deals and customer support.
I had a problem with the car and we went into the front Heritage Motor Group and the staff at the front counter was excellent they helped us and guided us to where we needed to go I had a short look around the car yard while I was waiting for our problem to be fixed and quite enjoyed the view of car...
Usless suggest not going their for a service dont do any of the basic stuff like brake pads windshield wipes never replaced after major service turbo blew the hose
Thanks George and Heritage Motors for my beautiful new car and a great experience in these difficult times. The service was thorough and smooth. Thanks for the friendly, helpful process.
Just picked up our 2017 SSV Redline omg this is what customer service is all about . Jove ,Trevor and Shane could not have done more to look after us . Its the little things that make a difference . Thanks for everything
Happy
Bought my beautiful gold Suzuki Vitara, I love it.
Awesome service with a great trade in price and wonderful new car to drive away. Top this off with a brilliant team and it all makes me a happy boy.
Cheers Carlos, and thanks for a pleasurable buying experience.
Very Knowledgable and prompt service department with utmost care for your car. Thanks for keeping my car safe and reliable
I got my dream car because of Heritage motors. Thank you very much Mr. Sam and Heritage motor sales team to give this best car at very good deal.
Very professional, knowledgeable & friendly staff that support you through the whole purchase process.
I was kept informed about what was happening & when the vehicle would be ready for delivery.
A five star experience in every aspect.
I am about to purchase my first Mitsubishi triton from this location. I was dealing with a sales consultant named Jim who was excellent. No sleepy sales just friendly service and able to answer all my questions. He did what he said he would.
Price was good too. Highly recommended business PS. New...
Sales and Fiona from finance was absolutely amazing but my husband has to come home and wash the car vacuum inside and clean it as there was a random toy and a glasses case in there from when we looked at the car so we could tell that they never cleaned the car before handing it over! When the sales...
Great service would recommend if looking for a new car no pressure sales
Hmm. Had to go back twice after having new brakes in and machined.
Carlos the used car salesmen was good to talk to and had a great personality. Would recommend and if i see a car that they have I wouldn t hesitate to make the trip back to look again. Thanks
Fantastic people to deal with! Would highly recommend.
Such great service from all of the team at Heritage Motor Group in Maitland.
Used car Manager was very condescending. Was going to purchase the vehicle but who wants to outlay a substantial amount of money with bad service. Not the only car yard around and will go elsewhere.
Great dealership friendly and prompt service definitely recommend this place when buying a new car or even a used car
Usless rude lying incompetent morons stay away unless you want your car destroyed wouldnt take my push bike to them for repairs.
Always very obliging the service staff a very friendly and helpful
Salesman George Ferreira explained about Vitara models very well & showed me the 3 door model i enquired about. No hard sell tactics, which i appreciated. When im ready to buy I'll be back. Want to sell my Yaris privately that way I'll get a better price for it..
Myself and the wife are over the moon with our new car. Big thank you to mark chris and jackson. Would definitely recommend.
They are accurate with spare parts interpretation & actually order the parts when they are asked to.
The same hasn't been the case for local auto parts stores meaning that I have to make a 40 kilometres trip in total to purchase genuine Holden parts,none of the local auto parts stores seem to have ...
Friendly staff couldn't do enough to help when purchasing new vehicle
Had book for air bag lights problem , the service team
Could not find actual issue for the problem they just retrieve the error code costing $170 for 15 min job , the same job can do any auto electrician with $50
They have no idea what s the real problem , I booked service for finding actual caus...
DON'T BUY A CAR FROM HERITAGE HOLDEN!!! Big mistake very rude, Very incompetent service department a monkey could do a better job and a one star rating is still to high. The extended warranty is pointless and useless like the people working there.
Happy with sales team, bit disappointed with trade value but happy with extra discount
Took my car in for a service ,dropped of at 9'30-am had to walk in to Maitland as they could only have one passenger in the courtesy bus ,charged ,$70 for break fluid because they forgot to put it in last service ,won't be going back
Couldn't fault George and the heritage team at Maitland. They provided the best service and helped answer any questions we had.
We highly recommend them
As I had found employment in the Maitland area I decided to, on the strength that Heritage Motors managed & serviced the company s vehicles, take my car there for its 110k service. Big mistake. Firstly the service was supposed to come with a complimentary wash. This did not happen. Didn t see the ne...
Highly recommended for a pressure free car purchase, staff are friendly, helpful and give you plenty of space to look around.
Just absolutely amazing, I could not be more happy with my new ASX then I am
Great friendly, down to earth service. Would recommend you check them out !!
One of the worst in Australia when it comes to Service Department. They don't believe in customer service.
I'll remind you they have a courtesy bus. They won't tell it until you ask.
You'll never get the car back on time promised for sure.
If you end up having a trouble, or there's a warranty cla...
The team at heritage motor group were very friendly and professional been a pleasure dealing with them.
Absolutely wonderful service by everyone there, couldn t be happier
The exit is no good for low cars. I'm talking standard low as well
Staff can be a little abrupt and not always friendly
Wish I could give 0 stars over priced and dodgy service would not recommend
Friendly staff and I made use of courtesy bus to get to and from place while car got serviced
I purchased my first car from Shane the manager of the new car section of this Holden. I've never received such fantastic service as well as after care from a sales professional in my life. He service was professional, unique, tailored to me and my needs.
great service buying my car. Seamless transaction. I am in a remote location and the delivery of the vehicle and all aspects of the sale were first class.
Wow. The experience of buying a used car can be daunting but the staff here made the experience 2nd to none. Would recommend them to anyone. Top quality cars and very easy to deal with.
Thank you.
Excellent personal service!, noticeable difference to an experience we had with another Holden dealer only a few months before. James and Gayle were fantastic!
Not very helpful.
Was looking to buy a new car.
They missed out on a sale.
Had my car serviced here on multiple occasions, Service Staff are always friendly and happy to help were they can. Mick the courtesy bus driver is a lovely man and takes pride in what he does.
Fantastic place for us to have our Ute serviced. James organized a car for me as the Ute needed to be kept overnight awaiting parts to arrive the next day.
James kept me informed me when the Ute would be ready and the cost so I could have everything organized to pick it up.
Thank you James and St...
Great friendly people,made buying a new car so easy .we highly recommend buying from them .
Great after sales service with their vehicles for sale
Yesterday I took my Rodeo work ute in for diagnostic check due to an intermittent problem. I got a call in the afternoon quoting $1300 to repair it. They stated it was a Fuel Pressure Regulator. ironically I rang their spare parts department to find out the part was $136.00 plus GST. where the Servi...
Bought my first car from here I am looking to trade in my crude z 2016 and purchase a Captiva otherwise may have to go some other dealer I have just spoke with a agent from Maitland Toyota who has invited me to have a look at a Tab 4.
Very Unprofessional not in the slightest bit helpful when i attempted to purchase a car from this dealership.
Drove into the dealership looking to purchase a secondary car as a runabout so i wouldn't have to use my SS Walkinshaw as a daily driver.
Staff saw what i drove in and were virtually h...
We have now bought 6 new vehicles from Heritage. Always happy with the service
Good organisation with great staff on hand to help with your needs.
Great service and communication with their clients. Happy with the service.
Excellent and reliable service in the spare parts/service department. Staff are excellent and service second to none. Highly recommend the well trained and experience staff. Courtesy bus was an added bonus. The driver was lovely abd professional.
After buying a car through Heritage Maitland, I cant fault the service I have been given. Sam has gone above and beyond to help me. His service is so impressive if I buy another car I will definately be back. Thanks Sam