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2.1/ 5

Based on 10 reviews

520%
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30%
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Maggie P.
Reviews 1

Worst customer service ever! I received 2 pr. jeans on Dec. 6 after waiting nearly a month for delivery (due to transit delays). The sizing, style and Brand name are the same as a pair I already own so I didn't try them on (believing the sizing would match the pair I had). Later, after I had discarded the return/exchange packing slip and return postage label) I found that the sizing was NOT the same. The new jeans were 1 1/2 inches 'smaller' in the hip and 1 1/2 inches 'longer' in length. As these are a Petite size (for my short height)...the new ones were too long and also not comfortable in the hip (as the pair I already owned). So, to return I put in the proper info. and asked for an emailed return label. I was refused it! They (the reps.) kept saying "we already mailed you one". Yes!....but I didn't use it....so I need another pre-paid sent to me. Upon receipt of my merchandise they can deduct the cost from my Visa, which is how it's always done. I just got off the phone with another rep. who said Haband can send me a mailing label by regular mail and it would take 2 to 3 weeks to get here! This is outrageous! I was also informed (on the returns page) that packages returned without a packing slip would take "longer than usual to process". So, if I want to get any credit for my returned pants I must pay out-of-pocket (from here, it will cost about $20! This is more than half of the cost of my pants!! Ridiculous! I paid $8.98 shipping on this order to begin with, so it shouldn't cost $20 to return it! I'll never buy another item (as I have in the past and had no problem with return then) from Haband. Very customer unfriendly!

Shawn Stevens
Reviews 1

So far waiting on a response from customer service no response. Two weeks of waiting on 4 sweatpants. I didn t read the reviews first. I'm learning not to trust all companies. I'm reading reviews on companies that I don't know. If your in NJ I should have received this by now.

Nora McLaughlin
Reviews 1

I ordered 2 shirts and 2 pants for my elderly dad. The order took weeks to receive and when arrived, was missing one of the shirt! I thought it was back ordered, but never got any notice about it, and the email sent said it was shipped. When I called the company or tried to get help, none was available! I never got a refund for the shirt that did not arrive...is there an internal problem in this company??? NEVER buy from this company, not reputable at all.

Bebeth T
Reviews 1

I wish can give "zero star", this
Company doesn't even deserves
one star !!!
Now I know how important is to
check the reviews before do
Shopping.
The Customer Service is in
Phillipines !!!!!!
Why these Companies does this
with American Citizens ?
Praising so much to make America
great, and giving our jobs overseas,
just because they provide a cheaper
work ...
Anyway, seems it takes forever for
the products been shipped (which
were available), over 20 days and I am
still waiting...
Never more I will buy something
at Haband !

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About Haband

Haband Company is an e-commerce store for fashion goods.

Website
haband.com
Address
1 international boulevard
Categories
Retail