Seems I'm not the only one having problems with customer service. I think we all dealt with "Kim." All I needed was a battery replacement. I would even go down there pay cash and pick it up. Two hour drive up then two hour drive back. This H-Wave really helps me with my back. Spoke with her several ...
The device is great but customer service is the worst. I highly recommend avoiding this company. Issue after issue with this place. Took over a month to get the device after surgery, supplies ran out and it took forever to get them(had to stop using the device) and now they are telling me I must ret...
H Wave is the bomb digity! My junk was hurtin and now it feel so good. I recommend dem fo sho!
The machine it's self is fine. It does not really work for me, it actually causes swelling. But for others I have heard it works wonders. My one star is for the employees I had contact with and the company. After letting my rep know that the machine doesn't work for me. I'm not going to make my work...
I love H-wave! Fantastic product that works wonders. Staff was incredibly helpful to me in selecting what I needed. Thank you for everything.
It simply does not work for me . Its straight up trash
I Had a friend (Susan) share with me all about H-Wave many many years ago, however three years ago I was in dire need of H-Wave s pain relief. I had been through treatments such as chiropractic, acupuncture, Orthopedic & Pain Mgt Doctors for pain relief for my hip. Many pills, ointments, creams, e...
As a practicing chiropractor, I have been partnering with H-Wave for the past 4 or 5 months. I have found working with Gail, Dave, Todd and Karen, from H-Wave, very enlightening and enjoyable. H-Wave has been helping me and my patients by providing great advice on how to use the H-Wave device for ...
Avoid! The machine is too expensive compared to competitors and the company has very unprofessional/ rude staff! beginning with a rep named michael who will call and harass you about payment! This company does not comply with the fdcpa rules and will call you multiple times at crazy times! They don'...
I am pleased to have H-Wave as part of my healing tool box modality. I personally use it on long flights, on my back when sciatica wants to flare up and on my patients for lymphatic drainage. I know H-wave is used in professional sports and physical therapy offices but I found the best use of t...
H-Wave is an amazing product that has given me so much pain relief, more than the medication I've been on for 2-1/2 yrs. I use it 2-3 times a day almost every day. I am slowly getting treatment for all of my injuries and use the Unit on all parts of my body for great relief. If you can get one it wi...
I highly recommend. When I get home from work I can barely get up the steps due to my back pain and on some occasions can't sit or lay down I can only stand in place, after using the H-Wave system I'm back to being able to move freely with little pain. This is an amazing machine
I am a Chiropractic Physician with two offices in the New Orleans area. I have been using H wave on myself and my patients since early 2020. It has been a game changer for us. When I have a patient that comes in with pain level of 10 (pain scale of 1-10 with 10 being unbearable pain), after the f...
I cannot recommend H-Wave more highly. H-Wave is a staple in my every day life and I literally could not live without it. Whether is be after a field training, workout, weight lifting, a run; whatever the situation H-Wave is my savior. Long gone are the days of soreness that inhibit me from performi...
Highly recommend this product. Outstanding customer service and product support. The machine reduces inflammation
I'm sorry that there are some folks on here not getting customer service. I am a US Army Veteran and I received an H Wave from my VA doc for Chronic back pain. It has been an amazing piece of equipment. My pain level has not completely disappeared, but it has reduced it drastically. I can finally sl...
Great device and service. I use it when sports injuries pop up and for chronic conditions that need attention in between adjustments and acupuncture. It's very convenient to use at home and connect with their support team. My favorite self-care device and I never go on an adventure without it.
Just had my first appointment with Karen and Susan. I am impressed. I am recovering from a badly broken ankle and with just a half hour I could feel the blood flowing in my foot.
Will be following their instructions in detail and am hoping that it will get better.
I love the treatment, helps me so much with my back!
As a military veteran I have neuropathy in both and feet chronic pain. This H wave machine does wonders for me. I m in Fresno California and I work with Alyssa and Susan and they have been wonderful. They ve given me different settings to place the pads for where nerves are fired up. And, they ve s...
Have used the H-Wave in my doctors office and seen immediate benefits. Literally limped in and was able to walk out with no pain. I have referred family and friends and it makes me look like a genius. I like looking like a genius. It is my go to for pain and maintenance. My TENS device feels ...
Yes his is the best unit I have had yet. I suffer from chronic pain and this unit helps alleviate my pain and immobility.