Based on 10 reviews
We ordered a $7 part online. Called the next morning to determine the shipping cost since the web site didn't list the cost. The staff couldn't answer our question. Red flag...... should of canceled order. The part is smaller than a small dental floss package, came in a 15x7x5 box with a $93.12 freight charge. From MI to WA... really? Should of used Amazon.....
Great people. Great company. Covid safety measures are all in place. A close family member works here.
Dude!!! I needed a start capacitor for my air compressor. They had it cheaper than anyone else. Not even 24 hours after ordering it, it shows up at my door?!?!
THEN, upon opening the box i discover this adorable candy bar inside that was DELICIOUS! This just made my whole day! Thanks Galco, i already told my friends about your amazing company! Keep up the great work!
Customer service was terrible. The package even arrived with a candy bar all about their stellar customer service. Wrong part was shipped, not even close to the 3 pack item that was on the pick ticket. It was an emergency part for a down customer so I called. The person answering the phone provided very little assistance and said I would hear back from them. I recieved an email from Brandon asking if I wanted to cancel or have him reorder. I asked for reorder asap. I did not hear back so I asked if it had been shipped and received a reply that is was on backorder. I requested cancelation and refund and got no reply. Messaged again a week later to ask if the credit had been issued and got no response. The refund was issued to my card. This is terrible customer service. Communication is key!
We order a part on Feb 2nd for next day pickup and when I got there the next morning they shipped it. Customer is down and you shipped it. I called my customer and said we should have it tomorrow or by Friday. Nothing showed up. They put it on the UPS truck with no label. UPS is holding it. We call each day and still nobody is doing anything. It's Thursday the 11th and I called and nothing. I said why have you not put somebody in a car and sent them to go get it, unbelievable.
All I can say is run from this place!
Outstanding! Michael Finney's effort to go the extra mile. He worked with his internal team members to get a part out to a customer with zero issue at the end of business. This is rare these days. Thank you
Knowledgeable. Pleasant. Quick to respond. Overall excellent customer service. Special shoutout to Tina who is a rockstar saleslady!
Place was great to deal until corona the web page is hard to go through and I always used will call and they were great now you cant use them it's horrible will not use them anymore and I was a regular customer with them spending lots of money
this company was terrible , I kept leaving message after message and received not one return phone call. It took 2 1/2 months to have them finally ship my product back. Stay Clear from this company , you will thank me in the end
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Galco.com - Authorized distributor of over 3 million parts. In-stock quantities, ready for immediate Same Day Shipping. Electrical & Electronic Automation, Control Products, On-Site & Send-In Repair Services & Engineered Systems
Galco Industrial Electronics: Your One-Stop Shop for Electrical and Electronic Automation Needs
Galco Industrial Electronics is a leading distributor of electrical and electronic automation products, with over 3 million parts in stock and ready for immediate same-day shipping. The company has been in business since 1975, providing top-quality products and services to customers across various industries.
As an authorized distributor of some of the most reputable brands in the industry, Galco offers a wide range of products that cater to different needs. From control products to engineered systems, the company has everything you need to keep your operations running smoothly.
Control Products
Galco's control product line includes everything from basic switches and relays to advanced programmable logic controllers (PLCs) and human-machine interfaces (HMIs). These products are designed to help you automate your processes, improve efficiency, reduce downtime, and increase productivity.
The company also offers a range of sensors that can be used for various applications such as detecting motion or measuring temperature. These sensors are available in different types such as proximity sensors, photoelectric sensors, ultrasonic sensors among others.
Electrical & Electronic Automation
In addition to control products Galco also provides electrical & electronic automation solutions including power supplies & transformers which are essential components for any industrial application. They offer AC/DC power supplies ranging from low wattage up through high wattage models with multiple outputs available on select models. Transformers come in many shapes sizes depending on their intended use but all serve one purpose - converting voltage levels between two circuits without changing frequency or phase angle.
On-Site & Send-In Repair Services
Galco understands that equipment breakdowns can be costly both financially as well as time-wise so they offer repair services both on-site at your facility or send-in repairs at their own facility. Their team of experienced technicians will diagnose the problem quickly using state-of-the-art diagnostic tools then provide an estimate before proceeding with repairs ensuring transparency throughout the process.
Engineered Systems
For those looking for more complex solutions Galco offers engineered systems tailored specifically towards customer requirements whether it be custom enclosures or complete turnkey systems they have experience designing building testing commissioning these types projects successfully time after time again.
Why Choose Galco?
There are several reasons why you should choose Galco Industrial Electronics over other distributors:
1) Wide Range Of Products: With over 3 million parts in stock from reputable brands like Allen Bradley , Siemens , Schneider Electric , Omron etc., you're sure to find what you need at Galco.
2) Same-Day Shipping: Orders placed before 4 pm EST ship out same day ensuring minimal downtime.
3) Expertise: With decades worth experience serving customers across various industries their team is knowledgeable about all aspects related industrial electronics.
4) On-Site Repairs: If something goes wrong with your equipment while onsite they have technicians who can come out diagnose issue quickly get back up running again minimizing downtime.
5) Competitive Pricing: They offer competitive pricing without sacrificing quality service making them an excellent choice when looking purchase new equipment upgrade existing ones.
Conclusion:
In conclusion if you're looking for a reliable partner who can provide top-quality electrical & electronic automation solutions look no further than Galco Industrial Electronics . With decades worth experience serving customers across various industries coupled with wide range quality product offerings there's no better choice when it comes purchasing new equipment upgrading existing ones repairing broken down machinery etc..