We order a part on Feb 2nd for next day pickup and...

We order a part on Feb 2nd for next day pickup and when I got there the next morning they shipped it. Customer is down and you shipped it. I called my customer and said we should have it tomorrow or by Friday. Nothing showed up. They put it on the UPS truck with no label. UPS is holding it. We call each day and still nobody is doing anything. It's Thursday the 11th and I called and nothing. I said why have you not put somebody in a car and sent them to go get it, unbelievable.
All I can say is run from this place!