Customer service was terrible. The package even ar...

Customer service was terrible. The package even arrived with a candy bar all about their stellar customer service. Wrong part was shipped, not even close to the 3 pack item that was on the pick ticket. It was an emergency part for a down customer so I called. The person answering the phone provided very little assistance and said I would hear back from them. I recieved an email from Brandon asking if I wanted to cancel or have him reorder. I asked for reorder asap. I did not hear back so I asked if it had been shipped and received a reply that is was on backorder. I requested cancelation and refund and got no reply. Messaged again a week later to ask if the credit had been issued and got no response. The refund was issued to my card. This is terrible customer service. Communication is key!