Fredy Kia

3.5 · 1109 reviews
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Sergio Ortiz
Reviews 1
2020-09-28 02:19

I remember sitting with my mom in the finance offi...

I remember sitting with my mom in the finance office going over aftermarket warranty on a used car, months later something major brakes the service department said her car doesn t have warranty! I would not buy my next car here nor would I recommend anyone do business with them!

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Jeannie Corte
Reviews 1
2020-09-27 19:12

I found the perfect car, would be 5 stars if I was...

I found the perfect car, would be 5 stars if I was able to get the color I wanted. Sam helped me through it all and offered me a great deal to make up for the alternate color. It was a long day, but good personalities go a long way in getting you through all that mess. I love, love, love my new car!

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Tamika Thompson
Reviews 1
2020-09-26 19:28

I went to and had an amazing experience! I walked ...

I went to and had an amazing experience! I walked in and was introduced to my salesman William Little by April (who was very polite) and he immediately started asking the right questions to get me what I wanted. I walked in honestly thinking it would be a long hard process but it was not because I h...

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Tra Ptr
Reviews 1
2020-09-25 16:21

Beware! All this place wants to do is sell you a c...

Beware! All this place wants to do is sell you a car. Frank the salesman was great but the post buying experience has been TERRIBLE to the 10th power! I have brought my car in twice for service because of the vehicle settings being set incorrectly. Each time I have driven to the dealership that is 3...

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Gracekelly Ovalles
Reviews 1
2020-09-24 11:45

I had received a price quote online and had even c...

I had received a price quote online and had even confirmed the quote by Rafel Chavez and his collegues couldn't honor the quote he gave me, instead they kept saying they (being the dealer) misquoted the vehicles price when it clearly had not changed within the two hours I had spoken to Mr. Chavez. Y...

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scott barker
Reviews 1
2020-09-24 08:01

The absolute best car purchase I ve ever had. Sale...

The absolute best car purchase I ve ever had. Salesman Mario Paniagua is the most informative and caring person I ve ever had the pleasure to deal with while making my car purchase. Mr. Fredy the owner is a real gentleman and leader in the auto industry. He made the auto purchase an amazing experien...

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Jennifer Mantilla
Reviews 1
2020-09-23 23:51

Worse car dealership I have ever dealt with. Calle...

Worse car dealership I have ever dealt with. Called almost 3 days straight, no one returned my calls or voicemails. Sam never would answer my text messages or call me back. When he did, he was on his only day off and then said he would have someone call me, NO ONE ever did. Then finally when somebod...

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Mike Hunt
Reviews 1
2020-09-23 11:25

Called Monday and spoke to April Torres to make su...

Called Monday and spoke to April Torres to make sure that they still had the truck available that I was interested in, it was available and at that point they were asking $53,995, when I looked at the ad this afternoon to get an appointment for tomorrow they had bumped the truck up to $59,900. April...

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Tanya Johnson
Reviews 1
2020-09-23 11:09

Absolute worst experience with a car dealership th...

Absolute worst experience with a car dealership that I've ever experienced. Was told over the phone that we were approved for financing on the truck we wanted, but when we got there (after a 2/hr drive), the truck wasn't eligible for financing. Then the salesperson went to a different lot and brough...

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gunna gotthejuice
Reviews 1
2020-09-23 01:15

I was initially greeted by Alfonzo a newer salesma...

I was initially greeted by Alfonzo a newer salesman he reassured me that I would be taken care of even though he was new. He found a more seasoned salesman by the name of Joshua to move forward with the process. Joshua was a godsend honest, knowledgeable, and handsome. With the assistance of Alfo...

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Hydi Middleton Resuriz
Reviews 1
2020-09-21 20:37

Well we had first called after setting up apt. Onl...

Well we had first called after setting up apt. Online to ask some questions, they didn't have our names in system so they were supposed to do so, but then get put on hold, then transfered over and over atleast 4 times then supposed to have gotten transfered to Manger, then got hung up on 3 more time...

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Chencia Higgins
Reviews 1
2020-09-21 08:58

My salesmen Brian Martin and Cedric Miller were am...

My salesmen Brian Martin and Cedric Miller were amazing! Brian approached us before we even reached the sales floor and inquired about our wants. He and Cedric directed us to the car of my dreams and shortly we were rolling off the lot with a shiny new baby. They made our experience memorable and I ...

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Kbalee Howard
Reviews 1
2020-09-21 00:59

Robert Cazarez was extremely awesome in my process...

Robert Cazarez was extremely awesome in my process of buying a car!! Not only did he wait on me to make it up here to get a car, but he made sure I left in the car I was most comfortable in! I was really nervous about getting a new car, but I am so happy with the choice i made!! I definitely will re...

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Brittany Turner
Reviews 1
2020-09-20 08:27

Tyrone and Mr. Willie were amazing!! My credit is ...

Tyrone and Mr. Willie were amazing!! My credit is far from perfect and honestly I didnt expect to walk out with a new car that day but Tyrone and Mr. Willie worked their magic! I was actually expecting to possibly get a older car with alot of miles. I walked out with a new car with low miles! When i...

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claudia canales
Reviews 1
2020-09-19 18:09

My car buying experience was one of the best exper...

My car buying experience was one of the best experience I had have by far. My salesmen Ricardo Flores listen to every like and dislike I had. Was there every step of the way didn't leave my site till all the process was done. I will recommend him to my family and friends. Ricardo Flores is top of th...

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Angelica Perez
Reviews 1
2020-09-18 05:08

After having gone in on Saturday for a simple oil ...

After having gone in on Saturday for a simple oil change, I was left without a car tonight because I was left on the side of the freeway with a smoking car and oil spewing out of the engine. It saddens me that the service department did a careless job on my car. I hope that they respond as they shou...

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never-ending - story about - nothing-
Reviews 1
2020-09-17 14:59

Very poor customer service went there with my boss...

Very poor customer service went there with my boss they called and told him his car was ready that he bought the day before it took them over an hour just to find the keys then had to wait another 30min for them to wash it and put fuel because it was empty

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J. Shira
Reviews 1
2020-09-17 04:59

First I d like to say that the place is filled wit...

First I d like to say that the place is filled with well respected professional gentlemen. James Maney was the person who assisted me and he was so welcoming and nice to my mother and I he also did everything possible to make sure I was a satisfied customer and I am. If you visit this location visit...

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Adit Badoni
Reviews 1
2020-09-16 14:44

They are fraudsters. They display one car for sell...

They are fraudsters. They display one car for selling, and show you some other one for sale when you visit their office because the car you wanted to buy has been sold. And this happens when you enquire about the original car's availabilityvia phone immediately before leaving home for visiting their...

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Jacob Rodriguez
Reviews 1
2020-09-15 23:44

Had great experience at freddy kia all thanks to o...

Had great experience at freddy kia all thanks to our sales man bill little he went out of his way to get us the truck we wanted. Bill little is very kind and understanding if you go to freddy kia ask for Bill little he will do his best to get you into car you want

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Ytsel Garcia
Reviews 1
2020-09-13 19:49

I thought alot before actually leaving a review fo...

I thought alot before actually leaving a review for the simple fact that my salesman did an awesome job made the process really easy and simple. Answered all of our question and was very patient thru the process. Has some trouble with the financing department that extended the process but that was ...

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diva doll
Reviews 1
2020-09-13 08:26

I recommend that you go see Mr. Daniel and Mr. Jes...

I recommend that you go see Mr. Daniel and Mr. Jesus,they were really helpful and they made sure that my mom went home with a brand new car today. Fredy Kia is the best place to go to to get a car,they have excellent customer service;they go above and beyond for there customers and they have the bes...

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Claudina Hernandez
Reviews 1
2020-09-13 06:37

Worst customer service I purchase my care over two...

Worst customer service I purchase my care over two months ago not to mention that has been in the shop minority of the time and I ve had to pay ubers to move myself around my plates expired on 10/27 and today been 11/05 they still have not received them and they ve give me the run around for everyt...

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Laquita Jones
Reviews 1
2020-09-13 05:45

My first time going to Fredy Kia was amazing. I ha...

My first time going to Fredy Kia was amazing. I have always heard good things about them and now I know them to be true. My salesman was Brian Martin a*k*a Blavk Jesus, performed a miracle getting me approved. With my bad credit and multiple repossessions, I thought I was doomed. But don't sleep on ...

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RicoSuaVe
Reviews 1
2020-09-13 02:55

Alexis Riley provided me with great service and a ...

Alexis Riley provided me with great service and a wonderful selection of cars. Also, David at Fredy Kia In-House Financing went out of his way to make sure I got the vehicle I wanted. I drove away in the same day with a 2011 Chevy Malibu.

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regina redou
Reviews 1
2020-09-12 23:18

My experience was really awesome Jonathan helped m...

My experience was really awesome Jonathan helped me out. I was really nervous at first when i came in wasn't sir I was going to leave with a car but he got me in and out. Also included some helpful tips about keeping up with the vehicles maintenance..i would definitely recommend people to go there.

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Godman Km
Reviews 1
2020-09-12 22:09

worst car business. and employee rights forget abo...

worst car business. and employee rights forget about it. they rip off employees of their hard earn pay and they will hide deny things to no end. The owner is a liar and will try his hardest to keep commission to himself. they will also wait until the last minute to pay their employees. they are rude...

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Vilm Kava
Reviews 1
2020-09-11 12:46

Awesome and easy going sales experience. Salesman ...

Awesome and easy going sales experience. Salesman took the time to explain everything out and show me every detail about my car. The manager Jesse even came out and talked to me and made the experience even better. Talked to me about everything I needed to know in regards to maintenance and payments...

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Jeffrey Sanders
Reviews 1
2020-09-10 19:27

I had such an amazing time here. I walked in not f...

I had such an amazing time here. I walked in not feeling confident and even though my credit sucks Mrs. Karla jones reasured me that they had other options, shes amazing, swert and very helpful this by far has been the best car experience that i had recieved. Thank you so much Karla!!!!!

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manuel munoz
Reviews 1
2020-09-10 11:37

I recently purchased a new car and was impressed w...

I recently purchased a new car and was impressed with Frank in sales. He made the experience comfortable. Daniel the sales manager was very nice, he answered all of our questions. Mark in finance made it that much more at ease in purchasing our vehicle. I will definitely refer my coworkers and frien...

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angel juarez
Reviews 1
2020-09-10 08:07

Everyone was so friendly and helpful. I'm a first ...

Everyone was so friendly and helpful. I'm a first time buyer so i was very nervous and my credit wasn't very up to par but the staff worked with me and it was an absolutely wonderful experience! I'm glad i went to them!! The service was great and I'm so in love with my car :):)

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Alma D
Reviews 1
2020-09-09 14:45

SCAM ALERT! I can completely relate to the previou...

SCAM ALERT! I can completely relate to the previous reviewer. Exact same thing happened to me. Stay away from this dealer!! False online advertising and the internet sales guy Nile tried to lure me into coming into the dealership on false promises and lies. Once there he tagged on additional $3...

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Shannon Chacon
Reviews 1
2020-09-09 06:01

Karla Jones is an amazing sales person and attends...

Karla Jones is an amazing sales person and attends you in a timely manner and is just an amazing person!!!! Anyone in need of a car she's at 11311 Gulf freeway Fredy Kia .. I highly recommend her to each and everyone!!!!" Go Karla keep up the great work!!!

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Duane Mossman
Reviews 1
2020-09-08 22:08

The worst dealership I ve ever been to. They liste...

The worst dealership I ve ever been to. They listed a dealer discount of $2502 but once we started the paperwork they only gave me a $1200 discount. The sales manager Rodney stated that since I didn t have a trade in I only got half the discount. I told Rodney over the phone prior to driving to Hous...

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Tori Reed
Reviews 1
2020-09-08 11:05

If you re denied a loan, don t expect to be told. ...

If you re denied a loan, don t expect to be told. They ll keep you in the dark and keep you wondering without giving you the courtesy of a straight answer. An entire scam of a company and staff. Beware and find another dealership before you waste your time!!!!

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Alessandro Baldan
Reviews 1
2020-09-08 03:21

Terrible customer service. I was there, I describe...

Terrible customer service. I was there, I described the problem and their attitude was like "we are busy and not interested in your problem". Try wanted to fix an appointment for the following week while I kept saying that I was concerned about the strange sound from the engine. Well, I went somewhe...

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Cindy Guerrero
Reviews 1
2020-09-07 23:09

Karla in used cars was such a great help to me. Sh...

Karla in used cars was such a great help to me. She got me into a Chrysler Pacifica and I'm so happy and greatful to her. She's an awesome person and I highly recommend buying a car from her. I promise all my future vehicles I'm buying from her!! Thank you Karla!! Your awesome!!

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Jamie Hotz
Reviews 1
2020-09-07 18:56

Came in looking to just view the used cars. None o...

Came in looking to just view the used cars. None of the cars have any prices listed on them, and the employee that was with us could not tell any prices either. When we went inside to look at the prices, they tried to get us to fill out the credit applications, without telling us prices still. They ...

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Charkena Johnson
Reviews 1
2020-09-07 02:16

Lamar helped me do something I didn't expect to do...

Lamar helped me do something I didn't expect to do: walk away with a new car! The staff was very friendly and made me feel welcomed. I was in doubt about being able to get a new car, but Lamar ensured me that everything would be just fine. This was hands down the best car buying experience ever!!! I...

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Manuel Mosqueda
Reviews 1
2020-09-06 22:18

I recommend this dealership as it's a first class ...

I recommend this dealership as it's a first class organization. In regards to the service, specifically Tristan Cole, was accommodating and pointed me to a great car. I couldn't ask for more and will recommend him to all my friends when they are ready for a car too.

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Angela Smith
Reviews 1
2020-09-06 22:12

I just had to write this review, I was greeted by ...

I just had to write this review, I was greeted by Pedro Garcia, who gave me great customer service, he was professional and kind, and most important he listen to me in what I was looking for in a car. Could not let the day go by without saying thank you.

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Rylan Morris
Reviews 1
2020-09-06 21:19

Horrible service department. Grand total of 11 iss...

Horrible service department. Grand total of 11 issues with my 8 month old bought new car and is going to have to be in the shop for an extended period but can t seem to get a loaner car. Started on a waiting list of 5 for a loaner and have been waiting for 3 months now!!! Was told I could pay for my...

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