Horrible service department. Grand total of 11 iss...

Horrible service department. Grand total of 11 issues with my 8 month old bought new car and is going to have to be in the shop for an extended period but can t seem to get a loaner car. Started on a waiting list of 5 for a loaner and have been waiting for 3 months now!!! Was told I could pay for my own rental and maybe be reimbursed. Yeah key word maybe. Each time they want to keep the car for 3 weeks and when I pick it up they say they ve got to order more parts and I ll have to bring it back again. It s a never ending cycle and at the end of the day I m driving a new car with a laundry list of issues still. They said there s no way at all I could speak to the dealership owner. Corporate has been of no help. The 5th Kia I ve owned and because of this dealer, the last. Never again. Takes 3 hours every time I get just an oil change with an appointment. Oh and forgot to mention they slid $2,000 worth of extended 1 year warranties on the car for everything you could imagine after I declined all but gap insurance. Didn t find that out until I went to refinance the car and of course they re non-refundable and no the extended paint warranty doesn t cover the etched pain in the roof rails or the paint chips growing larger all over the hood. Piss poor service.