FLAG

4 · 35 reviews
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Joel Torczon
Reviews 1
2020-10-11 08:55

My son installed a 20-foot flagpole that we ordere...

My son installed a 20-foot flagpole that we ordered from this company at our church as his Eagle Scout project. I very much appreciated the help and friendliness of the person who promptly assisted me through the process by email. The pole looked great and we have received many compliments about it....

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Marilyn Boyce
Reviews 1
2020-09-17 21:58

I ordered a Fairybell Christmas tree and it starte...

I ordered a Fairybell Christmas tree and it started flashing. Michelle stayed it contact with me while she contacted the manufacturer. They quickly figured out the issue then sent me a replacement extender priority mail. WONDERFUL customer service and wonderful communication. Couldn't ask for better...

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Colin Brady
Reviews 1
2020-09-17 10:56

Great place. Every size and style of American flag...

Great place. Every size and style of American flag. Any size flag pole. Flags of any nation as well as flags of our armed forces and special purpose flags. Display devices. Manufacturing at this location. Sells retail at wholesale price. Any quantity.

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Michele Phillips
Reviews 1
2020-09-03 05:11

Global Flags (Flag Company) is Awesome!!! Great qu...

Global Flags (Flag Company) is Awesome!!! Great quality affordable products. Great customer service. Fast shipping. Quality Flags, Flagpoles, Toothpick flags and light lenses. I've purchased a few of all of them from this company and I highly recommend them.

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Rachel Demavivas
Reviews 1
2020-08-20 15:10

I forgot to order our stick flags for our real est...

I forgot to order our stick flags for our real estate farming material and we were struggling to find a company to help us and get us the flags before the 4th of July. Lynn, at Flagco was awesome to work with and they were able to ship it to us the very next day, plenty of time to place in front of...

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lisa smith
Reviews 1
2020-08-20 04:46

We needed a 25 foot black flagpole for a prominent...

We needed a 25 foot black flagpole for a prominent land mark in Rome GA. I had dealt with the company in the past when I needed flags. Flag Company was my first call for this request. Belinda was my service rep it only took one call and a great conversation for her to fulfill exactly what we env...

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Dr. Theresa Betteker
Reviews 1
2020-08-11 11:25

I ordered almost $600 of products from this compan...

I ordered almost $600 of products from this company for my Veterinary Hospital. After a fire marshal's inspection, I was ordered to remove the light panels. For pet safety and county requirements, I complied with the order. I had ordered the products in good faith during the construction phase of...

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Eva Paglialonga
Reviews 1
2020-07-09 01:53

I was trying to buy a light lenses they advertise ...

I was trying to buy a light lenses they advertise on their website Feel Good Light Ups... To the point that I have had my architect specify it in my new project to make it fit in my ceiling. I just needed a suggestion what kind of hard cover (in case I buy a new set of ceiling lights) would work bes...

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Jayson Portman
Reviews 1
2020-07-04 15:47

I've ordered regularly from The Flag Company over ...

I've ordered regularly from The Flag Company over the past few years and they have been nothing short of amazing every...single...TIME! Teresa and team are quick to respond and also very easy to work with. The flags they've completed for our restaurant company look fantastic on our burgers and we ...

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fallen officers
Reviews 1
2020-06-19 09:33

Terrible Customer Service. We ordered flags and th...

Terrible Customer Service. We ordered flags and their rep told us and we have in the email that our flags woudl be at our home by the end of business on the 10th. Our Event was the 11th. They never arrived! Then they lied and told us we can't gurantee delivery! WOW! And its almost 2 weeks later and ...

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Lizzie
Reviews 1
2020-04-03 10:32

Ms. Moody at The Flag Co. is a top-notch Customer ...

Ms. Moody at The Flag Co. is a top-notch Customer Service person. She listened to my flag mounting problem and questions and together we worked out a solution. She went way above and beyond by actually going to the warehouse to be able to send me a picture of the unit as well as all the dimensions I...

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j c
Reviews 1
2020-03-26 17:52

Just ordered parts from them . Had no idea what I ...

Just ordered parts from them . Had no idea what I needed. They walked me through it. Needed old/odd ball parts . They had them ! Called when parts came in with questions , received answers that made me comfortable with the install. Shipping was surprisingly fast . Wonderful folks to work WITH .

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Anthony Ryan
Reviews 1
2020-03-15 16:35

We put in a phone order on Aug 30. My co-worker wa...

We put in a phone order on Aug 30. My co-worker was assured it would be here before Sept 11.
Fast forward to Sept 9. When we tried finding out where our order was, we could not get ahold of them. At all. Left messages on ALL of the phone extensions. No response. We had to find last minute Amazon so...

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Joe Porcello
Reviews 1
2020-02-28 04:26

Dishonest and deceptive shipping practices. Buyer ...

Dishonest and deceptive shipping practices. Buyer beware!! I tried to post a negative review on their facebook page and it was removed by the company. That says all you need to know about this company. Apparently they don't recognize the first amendment either.

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Ruth Nelson
Reviews 1
2020-02-26 23:21

My husband ordered a light for our flag pole to li...

My husband ordered a light for our flag pole to light up three flags. He has an American /Purple Heart/Marine flag. The light did not shed light on all of the flags.
We returned the light and inadvertently forgot part of the order and got a call from the Owner and his staff. We sent the additiona...

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Theone Holms
Reviews 1
2020-02-22 10:37

Belinda was an incredible help to me with the proc...

Belinda was an incredible help to me with the process of purchasing and delivery of our beautiful flagpole! Amazing customer service and quick responses to my many questions. She was a delight to work with and SO helpful! We couldn t be happier. Thank you Belinda!

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Charlie Burckmyer
Reviews 1
2020-02-09 12:59

-UPDATE- nearly 2 months, several phonecalls, and ...

-UPDATE- nearly 2 months, several phonecalls, and >40 emails back and forth later, I received an ample refund for the part I didn't need. I also learned that the height of the pole wasn't as advertised; it was 1' short (11'). In FlagCo's defense, some of the email chatter was to sort out what option...

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Kelly Wheeler
Reviews 1
2020-01-15 17:34

UPDATE - After not getting a response I blasted Go...

UPDATE - After not getting a response I blasted Google, FB and their CS on the website. I received a quick response from Travita who was super helpful and after further research she shipped a new flag out. It took 1.5 months from beginning to end, but they finally made it right. No longer feeling...

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