Responds within a timely manner. Gives clear and ...
Responds within a timely manner. Gives clear and concise information. Overall a good experience that brought attention to my home's repairs fast!
Responds within a timely manner. Gives clear and concise information. Overall a good experience that brought attention to my home's repairs fast!
We have been customers since moving to Fl back in 2015, never missed or delayed a payment and until late May of this year we never made a claim even after going through 3 hurricanes. We had water damage due to a slow leaking water supply line to the fridge was discovered. We contacted FEDNAT and mad...
I received a letter today informing me they are dropping me because of a crack in my exterior brick veneer wall ( that I had repaired by a national foundation company and I had a dog.) Nobody asked if I had a dog when I filled out the application for coverage. Now I am scrambling to buy insurance fr...
Actually, as my claim has not been fully completed yet, my response is premature. I had a guest at my home who started a fire, then flooded the place while extinguishing the flames. FedNat's fire investigator and adjuster were both very quick and thorough with exploring the cause of the fire and e...
Hurricane Ida October 29th, field adjuster comes out sept 10th , stays for less than 10 minutes amd leaves, house is destroyed. Spoke to desk adjuster yesterday who stated at least another week.Here we are, more than a month after we the storm and no money even offered yet. The desk adjuster told m...
I have been pleasantly surprised by my recent experience in filing a claim. The adjuster, Scott Nathan was extremely knowledgeable in a complex repair situation. He was able to give me some guidance on how the repairs so be completed and a price range. This became critically important because the...
Customer service rep Rosalind is wonderful. I called with a problem and she was friendly, professional and helpful. Problem was resolved and she brought a smile back to my face!
if you are going to insure with this company be ware after you pay them for years (17) you are a risk and they will not renew you. I have never made a claim but that doesnt matter the price kept going up and now I will have to put a new roof on to get insured by anyone else. May insurance companie...
My husband and I had a bad leak in our master bathroom. Called Fed Nat right away and Leon Rivera, our claims adjuster called me and came out right away. He has been so patient and professional and explains everything very thoroughly which has eased my nerves. Thank you Leon so much!!!
FedNat has been an extremely easy and responsive company to work with, from answering basic calls to more complex ones like, our roof is gone, we hired a roofer and they re gone as well and we need a roof. I would highly recommend them and their services, listed vendors, etc..