Don't go there in the morning There are a lot of r...
Don't go there in the morning There are a lot of retirees I need to talk Otherwise I did everything I needed
Welcome: Hello, I'm sorry, but today we no longer ...
Welcome: Hello, I'm sorry, but today we no longer serve you, because there are 8 people in front of you and only 4 counters (out of 14?) Work.
Really ... I have experienced a lot of things in my life, but NEVER, I repeat NEVER, I would not welcome my client / customer with the words "I DO NOT USE...
Aside from the fact that only four of the twelve b...
Aside from the fact that only four of the twelve bulkheads were working, and I had come across a nasty moth, in fact everything was fine.
Great environment helpful staff
Yes, I was afraid to visit this Czech energy monst...
Yes, I was afraid to visit this Czech energy monster, but I was pleasantly surprised, everything was done in a few minutes, I appreciate the customers, I do not want to overwhelm, but this was a level.
Perfect service
Zakaznicke centrum only for CEZ. The CEZ Distribuc...
Zakaznicke centrum only for CEZ. The CEZ Distribuce daughter company was the closest customer center for Prague and its surroundings in Kladno
Quite fast handling, coffee, reception
Helpful staff.
Customer Center ... ... sixteen peepholes, two des...
Customer Center ... ... sixteen peepholes, two desperately slow workers. "The morning shift is gone and the afternoon shift is the two of us." After twenty minutes, none of the customers had been processed yet, at this rate it was waiting for the whole day, I left. I am glad that I sold CEZ shares y...
The customer center looks modern and is comfortabl...
The customer center looks modern and is comfortably accessible. But I was alone there, and the three counters were "open," so I feel like spending half an hour there was a bit too much. [EDIT: For the second time, this is a total disaster, the worst customer center I've ever seen for years flying. T...
Good and even fast handling
Very willing
I've been here a total of 3 times and I've never w...
I've been here a total of 3 times and I've never waited longer than 5 minutes and I've always done everything I needed
Unbelievable, the only office in Prague.There are ...
Unbelievable, the only office in Prague.There are about 20 workplaces, but only about 3 workers.Nic nefunguje.Na handling one transfer I was there 3x.Po month I asked if everything is ok.Divili to what I ask, they know nothing about the transfer. I have in my hands the contracts for the second custo...
More
Opening time as in a bank, approaching as urade. T...
Opening time as in a bank, approaching as urade. The custom line or other branch is a better choice for me.
Very bad salesman, we had to call the customer cen...
Very bad salesman, we had to call the customer center
I appreciate the helpfulness and willingness. OK f...
I appreciate the helpfulness and willingness. OK for me. Tonda
The only contact center in Prague and still with p...
The only contact center in Prague and still with poor opening hours.
children's table
CEZ center good location within easy reach of the ...
CEZ center good location within easy reach of the subway
Very pleasant as soon as you come in and offer cof...
Very pleasant as soon as you come in and offer coffee and how they can help you
Normal company with all the trimmings
I was there in 8h and at 8:15 I was satisfied
Front
Everything is done quickly
Absolutely futile, bringing gas, knows nothing, co...
Absolutely futile, bringing gas, knows nothing, confirms nothing, workers without name tags
Very slow customer service, operators after each c...
Very slow customer service, operators after each customer take a break to check their mobile phone, write sms, drink, bite something good and only then invite another customer. A lot of people are waiting unnecessarily here. It is difficult to park in front of the center.
No queue, helpfulness, parking / close to metro.
Super access
Super
I was told on the phone to come to the fourth and ...
I was told on the phone to come to the fourth and when I arrived I was told that they wouldn't serve me anymore.
You always have to wait here.
Long queues. We waited for an hour and 15 minutes....
Long queues. We waited for an hour and 15 minutes. .
There were two workers in the hall. I only succeed...
There were two workers in the hall. I only succeeded in requesting the electricity meter thanks to the assertive long-term negotiation. Only then did the clerk look into the PC ...
prijemny personal
More
Kindly
The center is well accessible and nice inside. It ...
The center is well accessible and nice inside. It took me a while to get my turn, but because I had everything ready, I was done in 5 minutes. The staff was friendly.
I got what I needed
Horrible, imposing other products when one worker ...
Horrible, imposing other products when one worker is not enough to do it the other ... the only plus is a relatively short waiting time, about 10 minutes ....
Only arrival is quite hidden and not recognized fr...
Only arrival is quite hidden and not recognized from other sides
Super approach, fast negotiations, complete satisf...
Super approach, fast negotiations, complete satisfaction ...
A little longer waiting, but you can sit here and ...
A little longer waiting, but you can sit here and buy coffee, so it does not matter.
A pleasant environment and a sensible solution. Wh...
A pleasant environment and a sensible solution. When I was ordered for the twelfth, I went twelve in a row-I would appreciate it if I had gone before, when I was a little earlier, and no one was at more open counters, but I did not expect more than the agreed time.
Excellent client worker access. Everything is done...
Excellent client worker access. Everything is done above expectations. Thank you.
14 days closed customer center? And the only branc...
14 days closed customer center? And the only branch with a central office in Prague? A person who needs to deal with administrative duties in this respect will say .. Perhaps not, you do not want: ((I wonder how long you will have closed customer center? ?
Long wait before a person comes to the information...
Long wait before a person comes to the information he needs. I was not happy there. And the ladies behind the counters can not help.
Modern and relatively large but long waiting times
Quick handling, professional staff approach.
For customers I come here often - I recommend to a...
For customers I come here often - I recommend to accept for transcription only with full motions and protocol transfer, if you have filled in the forms of contracts in advance, I will not translate you in the place, but will establish and do in two days. If you come only with full powers for custome...
Good approach to the customer.
Operating super. Ms. pleased with their willingnes...
Operating super. Ms. pleased with their willingness. There is a children's corner, wifi, toilets, at first glance the branch looks solid. However, when I got there at 9 am (open at 8) and after receipt of the ticket, I waited another 5 minutes at about 12 work desks and never once had a customer. I ...
Worst. I'll be there, first to act, at all branche...
Worst. I'll be there, first to act, at all branches empty. Even so, I waited 30 minutes. This was followed by an extremely unpleasant employee, and there was a kind of manager with a cell phone at his ear, who just smiled around.
Great acting and professional approach
Good
Everything is going fast and that's what it is all...
Everything is going fast and that's what it is all about.
After the reconstruction of the beautiful, airy an...
After the reconstruction of the beautiful, airy and modern ... people happy and cool, for me thumbs up
Check-in speed is terrible, you wait 2 hours.
Short waiting, fast processing of requests, pleasa...
Short waiting, fast processing of requests, pleasant interior, free Wi-Fi, drinking fountain
Long waiting
The Great Front. The attendance is slow. Nothing h...
The Great Front. The attendance is slow. Nothing happens after every customer for 15 minutes. Parking is in the paid area.
Fast and nice
They can't handle serving customers.
A terribly long waiting time. If you can do it ele...
A terribly long waiting time. If you can do it electronically, do not even go there.
I was afraid to go there, but it was so easy ! Sub...
I was afraid to go there, but it was so easy ! Subway line B , station Invalidovna and CEZ was right next to. After I was finished I went to check some bikes in bicycle shop. I had pleasant time.
Pleasant service and always advised
Super approach :)
Since CEZ I only have a mobile sim card there are ...
Since CEZ I only have a mobile sim card there are decent tariffs, otherwise gas and electricity are not the cheapest there we switched to the competition, should not rely on regular customers and not to discount them, we switched to the gas and electricity supplier from cez and rwe to We are very sa...
in essence, the pro-customers' approach is similar...
in essence, the pro-customers' approach is similar to that of retailers of pots
I recommend
Big lack of people, I was 7my in the order and I w...
Big lack of people, I was 7my in the order and I waited 45 minutes. Mily staff, but an absolutely incompetent company. Worse acting as a small retailer.
It is better to solve the requirements online
Environment nice and modern, but the developing sy...
Environment nice and modern, but the developing system did not work. I had to visit this customer center 3 times in one week and after three visits I did not handle what I needed ... Each visit required about 2 hours of waiting.
We are waiting for connection 1,5 months !!!!! And...
We are waiting for connection 1,5 months !!!!! And still nothing!
One star pity, I call and still nothing, as a dear...
One star pity, I call and still nothing, as a dear customer I can get for 35 CZK to find out how much I have overpayment or underpayment but probably trying not to bother them and after half an hour it probably gives up everyone so I call for a fortune, saved 35 CZK really great service and into it ...
Super negotiations. On Friday at 15:00 without wai...
Super negotiations. On Friday at 15:00 without waiting. Parking provided for customers in front.
Wednesday afternoon, open until 5 pm I arrived sli...
Wednesday afternoon, open until 5 pm I arrived slightly after 4 pm, all seats occupied by waiting people, about 15 people. Waiting system did not work, wait for the sign. After 10 minutes of waiting for the ticket I gave up. Dread. Next time only in the morning ie. to take a day off :-(