ČEZ

3.3 · 80 reviews
V
Vojt ch Vajs
Reviews 1
2020-10-21 23:05

Welcome: Hello, I'm sorry, but today we no longer ...

Welcome: Hello, I'm sorry, but today we no longer serve you, because there are 8 people in front of you and only 4 counters (out of 14?) Work.

Really ... I have experienced a lot of things in my life, but NEVER, I repeat NEVER, I would not welcome my client / customer with the words "I DO NOT USE...

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J
Jan Bartos
Reviews 1
2020-09-23 19:12

Customer Center ... ... sixteen peepholes, two des...

Customer Center ... ... sixteen peepholes, two desperately slow workers. "The morning shift is gone and the afternoon shift is the two of us." After twenty minutes, none of the customers had been processed yet, at this rate it was waiting for the whole day, I left. I am glad that I sold CEZ shares y...

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G
Gian Marco Fusaro
Reviews 1
2020-09-21 02:32

The customer center looks modern and is comfortabl...

The customer center looks modern and is comfortably accessible. But I was alone there, and the three counters were "open," so I feel like spending half an hour there was a bit too much. [EDIT: For the second time, this is a total disaster, the worst customer center I've ever seen for years flying. T...

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E
Eduard Roucka
Reviews 1
2020-09-12 20:07

Unbelievable, the only office in Prague.There are ...

Unbelievable, the only office in Prague.There are about 20 workplaces, but only about 3 workers.Nic nefunguje.Na handling one transfer I was there 3x.Po month I asked if everything is ok.Divili to what I ask, they know nothing about the transfer. I have in my hands the contracts for the second custo...

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W
Wladimirski CZ
Reviews 1
2020-07-25 22:29

Very slow customer service, operators after each c...

Very slow customer service, operators after each customer take a break to check their mobile phone, write sms, drink, bite something good and only then invite another customer. A lot of people are waiting unnecessarily here. It is difficult to park in front of the center.

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I
Ivo Peterka
Reviews 1
2020-04-25 07:59

A pleasant environment and a sensible solution. Wh...

A pleasant environment and a sensible solution. When I was ordered for the twelfth, I went twelve in a row-I would appreciate it if I had gone before, when I was a little earlier, and no one was at more open counters, but I did not expect more than the agreed time.

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M
Micha ea
Reviews 1
2020-04-21 14:00

14 days closed customer center? And the only branc...

14 days closed customer center? And the only branch with a central office in Prague? A person who needs to deal with administrative duties in this respect will say .. Perhaps not, you do not want: ((I wonder how long you will have closed customer center? ?

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K
Kate ina Jechova
Reviews 1
2020-03-28 18:28

For customers I come here often - I recommend to a...

For customers I come here often - I recommend to accept for transcription only with full motions and protocol transfer, if you have filled in the forms of contracts in advance, I will not translate you in the place, but will establish and do in two days. If you come only with full powers for custome...

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D
Dimitrij Jaro
Reviews 1
2020-03-26 12:19

Operating super. Ms. pleased with their willingnes...

Operating super. Ms. pleased with their willingness. There is a children's corner, wifi, toilets, at first glance the branch looks solid. However, when I got there at 9 am (open at 8) and after receipt of the ticket, I waited another 5 minutes at about 12 work desks and never once had a customer. I ...

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M
Martin Kalous
Reviews 1
2020-02-04 20:53

Since CEZ I only have a mobile sim card there are ...

Since CEZ I only have a mobile sim card there are decent tariffs, otherwise gas and electricity are not the cheapest there we switched to the competition, should not rely on regular customers and not to discount them, we switched to the gas and electricity supplier from cez and rwe to We are very sa...

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H
Hana Hoskova
Reviews 1
2020-01-12 06:24

One star pity, I call and still nothing, as a dear...

One star pity, I call and still nothing, as a dear customer I can get for 35 CZK to find out how much I have overpayment or underpayment but probably trying not to bother them and after half an hour it probably gives up everyone so I call for a fortune, saved 35 CZK really great service and into it ...

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J
Jita
Reviews 1
2020-01-03 22:40

Wednesday afternoon, open until 5 pm I arrived sli...

Wednesday afternoon, open until 5 pm I arrived slightly after 4 pm, all seats occupied by waiting people, about 15 people. Waiting system did not work, wait for the sign. After 10 minutes of waiting for the ticket I gave up. Dread. Next time only in the morning ie. to take a day off :-(

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