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U-Haul International Inc.

4.9· 259 reviews
Average ratingExcellent
4.9/ 5

Based on 259 reviews

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Marty H
Reviews 1

Had a fantastic time with U-Haul in the US, exceeded my expectations. The process was super simple and hassle-free. Just a couple of things to keep in mind: booking can be a bit tricky with the Douglas and Grape Road locations mixed up, and the lock provided for the move-in wasn’t exactly top-notch.

Suzanne k
Reviews 1

I’ve been a loyal customer at the U-Haul in Marrero, LA for a decade now, and the experience has been consistently excellent. The staff there are incredibly knowledgeable and always go above and beyond to help. The facility is well-maintained, and I truly appreciate the reliable support I’ve received over the years. A solid five-star experience!

Cori H
Reviews 1

U-Haul truly went above and beyond during my rental. The team was incredibly supportive and patient, making sure every question was answered and any issues were resolved quickly. I felt genuinely cared for, and their customer-first attitude made a real difference. Highly recommend their service!

Madeline B
Reviews 1

Five stars for the staff at this U-Haul location! I was completely new to renting storage units and had a few anxieties, but the employee who assisted me was incredibly patient and walked me through everything with care. It made a huge difference and turned what could have been a stressful experience into a smooth one. Highly recommend!

GERALDINE G
Reviews 1

A solid 3-star experience thanks to Zack, who went above and beyond by sweeping out the storage unit and fixing the slider bar on the door. The fix helped, but the door still requires a bit of force—pulling it forward to align the base with the runner slot is necessary to open it smoothly. It was a relief to have a staff member on-site to assist and chat with. My only concern is the open ends of the buildings; I’m still worried about security with the doors left open like that. Please pass on my thanks to Zack.

Zeba R
Reviews 1

I had a wonderful time using U-Haul’s storage and moving options. The staff at the es.uhaul.com facility made a real difference. Retevia was exceptional, even staying past her shift to help me finalize everything for my unit. Sierra, a new team member, was also a huge help, pointing me toward a more suitable location and walking me through the setup with great professionalism. Their hard work and attention to detail kept the whole experience smooth and hassle-free. I’m completely satisfied with the service!

Stephen D
Reviews 1

I had a fantastic experience at the U-Haul facility in Mountain Brook. Haley was incredibly accommodating, making sure I got a ground-floor room since I needed to store a heavy workbench. Eric also went above and beyond by calling to confirm the drop-off details and my move time. Both were very helpful!

Michelle K
Reviews 1

U-Haul is hands down the best place for reliable storage. I’ve rented from them twice now and the service has been consistently excellent. From the monthly rentals to moving everything out, the whole process was smooth and hassle-free. It’s rare to find a company that’s both professional and affordable without sacrificing quality. If you need secure storage in town, I highly recommend giving U-Haul a try.

Venisa H
Reviews 1

Out of all the self-storage places I’ve rented over the years, U-Haul stands out as the absolute best. Their facility is exceptionally tidy, and the team is incredibly helpful and well-organized. It’s easily one of the smoothest experiences I’ve had. I’d gladly recommend them to anyone looking for quality service.

MARK L
Reviews 1

U-Haul International Inc. really stepped up their game. The physical improvements are undeniable—fresh exterior paint, brand new locker doors, and upgraded keypad entries make the facility feel much more secure and modern. They also finally resolved a storage issue I had been dealing with for three years, which was a huge relief. With such a comprehensive upgrade in service and facility quality, I have no doubt that both my future self-storage needs and vehicle rental requirements will be handled right here.

Kathy N
Reviews 1

My entire experience at U-Haul International Inc. was flawless, from moving in to moving out. The process was so seamless that I barely had to visit the office. When I did call, the staff was incredibly supportive and quick to help. I will definitely be coming back for my next move.

Todd O
Reviews 1

U-Haul delivered a flawless experience from the initial phone inquiry all the way through registration and checkout. The facility layout is intuitive and makes using their services a breeze. With prices that are highly competitive, it’s no wonder the service quality couldn’t have been better.

Karen o
Reviews 1

U-Haul in South Bend delivered a fantastic experience. Their service was highly attentive, reasonably priced, and incredibly flexible. Since my son is studying out of state, we managed the entire move seamlessly via phone and email. The process was smooth, hassle-free, and efficient. I’d definitely use them again, and I’m enthusiastically recommending U-Haul to other families moving students to Notre Dame, both now and in the future. A truly stress-free experience!

Iona Y
Reviews 1

U-Haul made the move incredibly smooth. Everything was stored exactly as I had packed it, with zero signs of pests or damage to worry about. The loading and unloading process was straightforward, especially since I scheduled during off-peak hours when the facility was quiet and uncrowded.

hall M
Reviews 1

I rented a moving van from U-Haul in the US and was really impressed. The vehicle was spotless, and the storage space was just as tidy. The team at the branch was incredibly efficient and friendly, getting everything sorted out in no time. I’m definitely planning to use their services again!

Karrie K
Reviews 1

I had a great experience with U-Haul in Drake, where the management was incredibly accommodating and kind. Although I stored my items for only a short period, the facility felt secure, giving me total peace of mind about my belongings. The 24/7 access is a huge plus, making it super convenient to come and go whenever I needed. I highly recommend this location to anyone looking for reliable self-storage.

steven h
Reviews 1

I needed short-term storage for six months while sorting out the move of my mother into a care facility and coordinating shipments to family members out of province. The team at Tookans in Canada was incredibly helpful throughout the process. The facility itself is modern, spotless, and offers very competitive pricing. Highly recommended for anyone needing reliable storage solutions.

CHARLENE C
Reviews 1

I’ve been storing my belongings with U-Haul International in Powder Springs for seven years now, and the experience has been consistently excellent. What impressed me most was that every item remained exactly as I had packed it. As a traveling medical professional, finding reliable and secure long-term storage is crucial, and this facility delivered on that promise. I highly recommend opting for indoor storage for that extra layer of protection. Charlene

Michael F
Reviews 1

I was really pleased with U-Haul International Inc. The unit was exactly as booked, spotless, and in a perfect spot for our needs. The management team at es.uhaul.com has been super responsive and accommodating. Everything has gone smoothly so far, and I’m very happy with the experience.

BILLY G
Reviews 1

U-Haul International Inc. left me with mixed feelings. The main issue was the repetitive request to submit my home insurance policy documents. I was repeatedly told that failure to provide them would result in a monthly charge on my account, which felt unnecessarily cumbersome.

Shayne S
Reviews 1

I highly recommend U-Haul in Greenpoint as a fantastic self-storage option. During my three-year rental period, I found the facility to be clean, well-maintained, and surprisingly affordable for the area. The staff members were consistently friendly and went above and beyond to be helpful. I only closed my account because I relocated, not due to any issues with the service.

Rhonda M
Reviews 1

U-Haul exceeded my expectations. The staff at the branch was incredibly welcoming and made the whole process smooth. I was also impressed by how spotless and pest-free the storage units are. I’d definitely recommend this facility to anyone looking for reliable storage.

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About U-Haul International Inc.

U-Haul International Inc. provides moving and storage services, including truck and trailer rentals, self-storage units, and portable U-Box containers for local and international moves. The company operates more than 25,000 locations across the United States and Canada, where customers can also find moving supplies, packing materials, and trailer hitches. Additional offerings include propane refills and accessories, as well as a Moving Help Marketplace that connects customers with local labor for loading, unloading, packing, and unpacking. U-Haul also supports online reservations, in-store pickup of supplies, and app-based booking and management of rentals.

Address
2727 N Central Ave, Phoenix, Arizona, 85004