I really like the staff here, they made me feel at...
I really like the staff here, they made me feel at home. If there we're any issues with the room, they would fix it quickly.
My only issues is the highway noise from the I-10 (if you stay on the side facing the highway) and that damned trash truck (if you stay on the back side) that comes by every...
Very clean, great hospitality, love the room! We w...
Very clean, great hospitality, love the room! We will be staying here from now on when we come to El Paso. It is a great place to feel like home away from home.
Very clean, modern suite with everything needed fo...
Very clean, modern suite with everything needed for your stay. Full kitchen with large refrigerator, microwave, stove, and dishwasher. Conveniently located with on-off access to I-10. Nice breakfast buffet included with nightly sponsored snacks and cocktails. Staff was very welcoming and helpful.
WARNING DO NOT BOOK THIS HOTEL! They are currently...
WARNING DO NOT BOOK THIS HOTEL! They are currently under construction and should not be taking reservations. The rooms are filthy. I have been here two weeks now and they will not put me in another room or clean my room. Dust comes out the vents, the room service only changes out towels and everythi...
I m staying here now and I must say the young lady...
I m staying here now and I must say the young lady Jackie at the front desk is very sweet. The staff always has a smile on their faces even at 1:00am in the morning when I m off to work. Thank you for all you do.
Clean rooms
Amazing staff that goes out of their way to Exel i...
Amazing staff that goes out of their way to Exel in customer service.
I travel extensively throughout the year (150+ nights) and this is one of the locations in the top 10 of customer service.
Additionally, breakfast was fresh and contained wide range of options.
This location is pretty nice. It could use a littl...
This location is pretty nice. It could use a little update. And it is very close to the border, if you're not familiar with El Paso.
The staff is very polite and nice. The room layout...
The staff is very polite and nice. The room layout is pretty good, but it s an older building and they don t have updated soundproof windows and it s right by the freeway. It s very loud. I asked for the quietest room they can find and they put me in an upper floor with two windows facing the highwa...
Very clean and cozy room
Fitness center is a little disappointing. Thats my...
Fitness center is a little disappointing. Thats my only complaint. Three machines and the hotel is not located in an area i would want to jog in. Otherwise, The rooms are nice. The beds are comfortable and the social services are convenient.
Very comfortable and well located. It is excellent...
Very comfortable and well located. It is excellent that the albrrca is open until 12 at night.
The room was relatively loud and not as comfortabl...
The room was relatively loud and not as comfortable compared to other residence inns.
Okay
They changed Platinum members for parking in n an ...
They changed Platinum members for parking in n an out of the way place. They were renovating and did not email until 4 days before. The break fast area was in setup in a temp area with no attend. The milk, juice we're just sitting on counter without ice and was warm. The food ie: ham and eggs were h...
A great place to stay. High quality rooms and amen...
A great place to stay. High quality rooms and amenities, except for the Wi-Fi, which was shoddy. I would've gave it 5 stars if it wasn't for the lousy Wi-Fi reception.
Love it
Nice place. An easy place to keep the dogs.
Great place for a layover. Dog friendly and the br...
Great place for a layover. Dog friendly and the breakfast is great.
The staff there are very friendly and helpful!!
Very nice hotel and the best service.
Nice, but needs an update. Bit worn
Nice rooms, the best staff, free food and drinks o...
Nice rooms, the best staff, free food and drinks on some nights
Great stay we were there for 3 weeks.
Great stay we were there for 3 weeks.
Staff maintains the property well.
Breaksfast was really good
Location is a bit confusing, room was decent excep...
Location is a bit confusing, room was decent except the unclean shower I nearly died in, Abraham was good enough to have them clean it very well and bring me ice but instead of checking out the next day we were forced to extend our stay due to the pain I was still in after falling in the shower. Not...
Great view and central to city
Clean and quiet. Honest housekeeping. Very good lo...
Clean and quiet. Honest housekeeping. Very good location, about 5-10 minutes drive to many shopoing centers, airport, plazas, zoo, border, etc.
The rooms are okay but there are alot of young chi...
The rooms are okay but there are alot of young children out of control with no parents around...
The door to the outside were broken not a normal Marroitt stay..
Nice size rooms.
Good birthday .
5s
Lot's if good food.
Clean, friendly staff, great breakfast enjoyed our...
Clean, friendly staff, great breakfast enjoyed our stay.
Not me
Wet floors
Nice hotel great customer service
AWESOME service
This also have excellent service
As expected. Clean. Friendly folks. Nice breakf...
As expected. Clean. Friendly folks. Nice breakfast.
Excellent
Love the atmosphere.
This is one of the best Residence Inns we have eve...
This is one of the best Residence Inns we have ever stayed. Clean, courteous staff, make the stay extra special. Rated a five star for sure. Close to stores, shopping.
Very nice hotels could use a little more remodelin...
Very nice hotels could use a little more remodeling and better food for in dining but I like it fine.
Dirty, unsafe area. Random kids knocking on first ...
Dirty, unsafe area. Random kids knocking on first floor windows. I booked suite with points, they put me in a studio. Bathroom was gross. Wat too little parking. View of Juarez, Mexico.
Nice place
The staff is awesome, Front desk and Manager as we...
The staff is awesome, Front desk and Manager as well. The extended pool hours meant I could have dinner then relax.. overall it was a peaceful experience.
Clean room, and the lady's checking me in we're ve...
Clean room, and the lady's checking me in we're very nice. Coffee is always hot anytime of the day.
Amazing place. Been here before. Would recommend t...
Amazing place. Been here before. Would recommend to everyone.
Use Uber while staying at any hotels here is a fre...
Use Uber while staying at any hotels here is a free $15 right if you don't have the Uber app
2 bedroom suite is amazing for families and the s...
2 bedroom suite is amazing for families and the staff is super friendly
Our visit was great the food kept us coming back
It was okay. Best part was the courteous and helpf...
It was okay. Best part was the courteous and helpful staff. Room was as expected except for the chemical/mechanical odor in the foyer/kitchen area whenever I entered my room. I informed the front desk and reported it on the website but am not sure it was investigated. Gym AC was apparently not worki...
Mmm very rich breakfast
Very clean! Loved the suite we got! The staff is s...
Very clean! Loved the suite we got! The staff is super friendly! Everyone was so great with my 18 month daughter. I would stay here again! They even have a grill on the patio as well as dishes and a dish washer in the suite! Talk about convenience!
Nice hotel. Great location
First room smelt like an Axe bottle exploded in it...
First room smelt like an Axe bottle exploded in it, second room smelt like mold and the a/c wouldn't turn on, third room didn't smell, but it's a/c wouldn't come on either. So much for using my Marriott points for a free stay. Wasted. Moving to a different hotel.
The service when we arrived was excellent however ...
The service when we arrived was excellent however they would not clean my room appropriately. We would call the receptionist and they would not delivered the right services.
Very old building
Very old building
The beds are in bad shape
this room was great. Lives up to the name residenc...
this room was great. Lives up to the name residence inn.
Enjoy the place very nice and clean
We had an okay room. The parking situation is not ...
We had an okay room. The parking situation is not good and you have to pay to park. Breakfast was nasty, cold food with rock hard Canadian bacon, and the milk and juice we're just sitting out on the counter.
Good cheap hotel.
I was there 4 a meet & great but it seemed nice
rooms had multiple rooms inside. lots of privacy. ...
rooms had multiple rooms inside. lots of privacy. nice rooms and workers. overall great hotel. 10/10 would recommend.
The rooms were great. The breakfast had so many op...
The rooms were great. The breakfast had so many options and everything was so good! And I couldn't have asked for friendlier staff.
Nice hotel. They don't prioritize room prep. A t...
Nice hotel. They don't prioritize room prep. A ton of places to eat and a mall across the street. Easy access to I-10, its right outside of the parking lot. Room was nice. Service was great from check-in to check out. Free breakfast buffet.
Great experience! Weekend with the kids and wife a...
Great experience! Weekend with the kids and wife a total hit. Indoor heated pool. Outstanding housekeeping. The suites are very spacious and accomodating. The breakfast is tbe best. The price is 100% worth every pennie.
Nice clean and convenient
Wasguuuud
There are many shops around, traffic is OK, and th...
There are many shops around, traffic is OK, and the rooms are not bad.
Great Hotel, outstanding service and great rooms. ...
Great Hotel, outstanding service and great rooms. If you come to El Paso and are planing to stay more than a few days this is the place to go. Their social hour is really good as it is their breakfast.
Good rooms all perfect
Nice room for a big family. Good breakfast.
The best
Rooms are nice. Right by a freeway,so it's loud d...
Rooms are nice. Right by a freeway,so it's loud depending on what room you get. Bring earplugs just in case. Good customer service.
Great happy hour and complimentary breakfast
Small but nice, location not that great
Great service, clean spacious rooms, and the break...
Great service, clean spacious rooms, and the breakfast is far above average. We stay here every year, and have never been disappointed.
We enjoyed our stay here, hotel is very clean and ...
We enjoyed our stay here, hotel is very clean and friendly stuff.
close to the games we were attending for high scho...
close to the games we were attending for high school
Clean rooms. Friendly, helpful staff. Breakfast is...
Clean rooms. Friendly, helpful staff. Breakfast is great. My only complaint is they keep the air conditioner on in the pool area. When you get out it's freezing! But we'd stay there again.
The hotel was ok, they charge for parking, for no ...
The hotel was ok, they charge for parking, for no reason, waste of 10$. The room was hot and you couldn't turn the AC on. The hwy noise was awful, will not stay here again.
Spent 8 out of my 10 weeks here so far. Breakfast ...
Spent 8 out of my 10 weeks here so far. Breakfast is ok... not enough variety. The staff is nice. They are quick to fulfill my requests. But the pool area is out of order often. It's frustrating when I want to swim and it's out of order. I'm here for work so I need to be able to relax. The pans are ...
Sketchy elevator, no sheets in the room for the pu...
Sketchy elevator, no sheets in the room for the pull out sofa bed. Breakfast was notnas good as some other Residence Inn i have stayed at before.
Good rooms and service. Breakfast and social hour ...
Good rooms and service. Breakfast and social hour food is good.
Stayed there from 1/6-1/13, clean rooms, great bre...
Stayed there from 1/6-1/13, clean rooms, great breakfast. The staff was very helpful whenever I needed assistance or had a question. First time I have stayed in the El Paso area, but I would be very likely to stay there again. Highly Recommend!
The only reason I gave 4 stars is because they did...
The only reason I gave 4 stars is because they didn't have Gluten free bagels, waffles, or English muffins. There are many of us who have to live this way because we have a condition called Celiac which is hereditary! Look it up. I hadn't even heard the word until I was diagnosed 10 years ago. Emplo...
Pleasant staff, room size was reasonable. Older fa...
Pleasant staff, room size was reasonable. Older facility, broken elevator with remaining elevator sounding like it was lacking maintenance with mechanical smell. Not a bad stay, simply a typical highway hotel type of accommodation.
You get sucked in thinking this is a hotel up to R...
You get sucked in thinking this is a hotel up to Residence Inn standards. Well the standards have gone down, here. They changed hands recently so that is their excuse.The place is run down with everything showing wear. They rooms and suites are small for a Residence Inn. Worst of all, the A/C does n...
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Great place to stay. Very clean and nice amenities...
Great place to stay. Very clean and nice amenities. Staff and house keeping we're very polite.
Love this hotel, the people at the desk are very n...
Love this hotel, the people at the desk are very nice and I never seen so many workers smiling. I will give a update for this is my 6 days here. Two more months to go. Love it, love it, love it.
Not the service I was expecting from such a presti...
Not the service I was expecting from such a prestigious hotel. The room we stayed in was full of cat hair on the couch and bed sheets. When we notified the front desk all she did was offer a refund. We ended up getting way better service at La Quinta Inn. Go figure.
Great and homie
Don't stay here, under construction, no amenities,...
Don't stay here, under construction, no amenities, they didn't even clean my room. The road noise from I-10 is relentless, terrible stay!
Good price for a 2 bedroom with kitchenette. Free ...
Good price for a 2 bedroom with kitchenette. Free breakfast is a plus.
I was not impressed by this Residence Inn. The roo...
I was not impressed by this Residence Inn. The rooms were fine, housekeeping if their job. The reception was friendly and competent. Breakfast was average, their nightly happy hour was the worst of any Residence I have been to before. The gym was plain and they didn t have a jacuzzi.