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Average ratingAverage
3.9/ 5

Based on 449 reviews

537%
433%
310%
218%
12%
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Sasha Osin
Reviews 1

After the renovation, the shop has become very pretty. The offer is ok. The employees are usually annoyed and unmotivated. At the coffers one stands at almost any time. The cashier staff consists mostly of temporary workers and is therefore probably so slow. Nobody loves food. But the opening hours are a plus.

Hans-Joachim Lukosz
Reviews 1

Centrally located and open around the clock, this Kaiser's branch is always well visited. Due to the heavy traffic but also often missing articles, especially in fruits and vegetables.
The often criticized lack of cleanliness I could not determine, but this could probably be due to the rather rare visits.

Maximus Winther
Reviews 1

This was once a Kaiser Supermarkt, now Edeka has moved in and Hallelujah for that. This is one of the large supermarkets with bakery and butcher. Full service supermarket. Clean, great layout and huge selections, multiple brands to choose from and almost always a Gut&Gunstig equivalent of each product, this is Edeka's own brand and often a lot better value for money.

Margret Arendt
Reviews 1

The cashiers are sometimes the slowest cashiers in Berlin. And that is i.d.R. not because they do not control the cash register, because then you could occasionally turn a blind eye or both, but especially because of the listlessness of the employees. It is clear that the job does not trigger any jumps in joy now, but if a cashier needs around 2 minutes (unbelievable) to open 2 money rolls, then that is an imposition for the customer.

Then there is the rude employee (slightly overweight Turkish-speaking staff with glasses - this is just mentioned to describe the employee to whom it is as accurate as possible and not to qualify for it!). Apart from the fact that I do not ask him anything anymore, in the past it has always been that he did not even look at the answer. The answer itself was consistently characterized by listlessness and aggressiveness! When standing in front of him or running past him, his posture clearly shows: "Leave me in peace, ask me NOTHING!".

The shelves, especially the beverage department, I have almost never seen in the last few months even in the approach completely.

Exchange FILIALLEITUNG !!!! It's like a team sport. If it does not work there, the coach is to blame and has to hold his head !!! Sorry, I do not want someone to be terminated, but it can not be because you do not receive enough deliveries. Then you have just other products in the range with recordings, if over a long period, the shelves because of certain products are often empty or look vacant. I'm not a FIllialleiter, but that would be a possibility. Instead, you seem to be more interested in optimizing the look. It's not a bad thing to worry about, but what use is a good appearance if my products are not on the shelf?

They are just lucky enough to have an incredibly blatant location with a central hub.

If a supermarket, where there is more competition and you do not have such a location working like that, then the customers would stay out in the long run and do only small quick shopping !!!

And then one wonders why it's going bad ... That's how it always starts ...

For me, it is always the case that only fast shopping (if I just prepare something and quickly needed something). And that consciously!
It is not that the branch lures with unbeatable prices ....

"We love foods"???
Since love is very subjective, I can not contradict that, but I can say that my love could not be more different compared to the love of this Edeka branch for the foods!

The only reason for the 2nd star is the opening hours! Despite my massive criticism / dissatisfaction, you still have to try to be objective, even if I personally do not think much of it.

Tugba Bozkurt
Reviews 1

I would now like to give a rating, because the behavior (12/12/2018) of the cashier (red hair, strong stature and really not overlooked dark teeth) today was completely off the mark. She asked me for a passport because I wanted to buy cigarettes, I showed her my AOK card (20 years old) because I only had these with her, whereupon she freaked out and shouted loudly that it would not be accepted. My sister (25 years old) then showed her ID and out of nothing she became disrespectful and more than rude and a loud discussion took place. Suddenly she wanted to give us the cigarettes without seeing a passport anymore.

Conclusion: I am very often and very happy to go shopping because the selection is great and friendly staff, but this behavior has ensured today that I will not go shopping in this store.
Thank you Mrs. Cashier

Nick Name
Reviews 1

Has become a real gem after the renovation. Everything looks very neat and modern. The staff are the same friendly as before. The "checkout problem" from earlier days was not felt at least on Friday afternoon. The baker at the front of the entrance area now also has nice seating and everything just looks much nicer.

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About EDEKA

Willkommen bei EDEKA.de: Hier finden Sie unsere Wochen-Angebote in Ihrem EDEKA-Markt. Außerdem: Rezepte, Ernährungsthemen, Gewinnspiele & mehr entdecken!

EDEKA - Your One-Stop Shop for Fresh and High-Quality Groceries

Welcome to EDEKA, your go-to destination for fresh and high-quality groceries. With over 11,000 stores across Germany, we are one of the largest supermarket chains in the country. Our mission is to provide our customers with a wide range of products that meet their daily needs while ensuring that they receive excellent customer service.

At EDEKA, we believe that food is not just about sustenance but also about enjoyment. That's why we offer a diverse selection of products ranging from fresh fruits and vegetables to meat, dairy products, bakery items, and more. We work closely with local farmers and suppliers to ensure that our customers get the freshest produce possible.

Our commitment to quality extends beyond just our products; it also applies to our customer service. Our friendly staff is always ready to assist you with any questions or concerns you may have regarding our products or services.

In addition to providing high-quality groceries at affordable prices, we also offer weekly deals on select items in-store. These deals are designed to help you save money while still enjoying your favorite foods.

At EDEKA.de, you can browse through our weekly offers online before heading out to your nearest store. You can also find delicious recipes on our website along with nutrition tips and advice from experts in the field.

We understand that shopping for groceries can be time-consuming which is why we have made it easier for you by offering online shopping options as well as home delivery services in select areas across Germany.

Whether you're looking for fresh produce or pantry staples like pasta and rice, EDEKA has got you covered. With a commitment towards quality and customer satisfaction at every step of the way - from sourcing ingredients all the way through checkout - there's no better place than EDEKA when it comes down getting everything on your grocery list done quickly without sacrificing quality!

Website
edeka.de
Categories
Wholesale