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Average ratingGreat
4.2/ 5

Based on 80 reviews

556%
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38%
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What reviewers say about ECCO Shoes

Generated with AI from 80 reviews on Trustburn · updated 61 days ago

Customers generally describe the service as good and the store experience as nice, though some find the pricing structure slightly incomprehensible or expensive.
What does ECCO Shoes do?

ECCO Shoes is a global leader in innovative comfort footwear for men, ladies, and kids, founded in Denmark in 1963.

Are there any complaints about ECCO Shoes?

The critical reviewers wrote that prices are extremely misleading and that service can be lacking, with one reviewer noting that a discounted item was cheaper online.

What do people say about ECCO Shoes outside Trustburn?

Outside Trustburn, people describe ECCO as some of the highest quality footwear available, noting that while the models are good, they are somewhat expensive.

AI-generated from reviews on this page. Verify anything important with the company directly.

Niels Niemann
Reviews 1

The prices are extremely misleading! The range is large and the service is good. It is a nice place and a nice shop. Unfortunately I have to admit that my 2nd grade sandals cost 420kr with a discount in this outlet store, Ecco's own .. and I subsequently found the same sandals for 350kr on ecco.dk webshop - 1st grade even! Ergo, it was a wasted and expensive experience. Quite disappointing. And then you even got 20% EXTRA in the store .. but if it is so expensive and the prices are so misleading .. then it is hard to give many stars ..

Freja Asferg
Reviews 1

Standing and waiting, somebody will find the shoes that pass the assignment to a colleague. After 10 minutes, the first one finds that we are still waiting. It takes her 15 seconds to find out that the shoe is not in the desired number. Why should we wait 10 minutes for it?

Doreen Fleischer
Reviews 1

We were disappointed, we hoped for more from the outlet, quality is definitely great, but the prices are amazing ... then we had our mini-dog in a bag, but since dogs are banned there anyway like, we had to leave the store again. In conclusion, we can not recommend it, because we had no chance to look more closely.

Gitte Hart
Reviews 1

Bought several pairs of shoes, good quality, good prices, nice service. However, I regretted buying the one pair. I tried several Ecco shops - by then we had left Bredebro, where we had stayed in a holiday home and had plans to travel around other areas of Denmark to see friends. Therefore I was able to try get a refund or an exchange in Odense, in Arhus and also a different chain shoe shop which sells ecco shoes in Sonderborg - however, with great disappointment, none of them were willing to refund or exchange as they were purchased in the Outlet Shop in Bredebro. The shoes I wanted to return were still on display in the shops at the exact price I had purchased them for, but it was non-negotiable. I am leaving the country today and will not have time to drive back to Bredebro before leaving to request a refund there. I thought people should be aware of this as, despite the friendly staff, this was not pointed out when we made purchases over several days there. It does say it on the receipt in both Danish and English, but - this you only see after you've made the purchase - and in my opinion should have been pointed out before making any purchase.

An hour after writing this review, I've been able to get through to a lady at Ecco in Bredebro, who offered that I could send the shoes to her (at own cost) w the receipt and they will transfer the money and email to confirm this, which has brought this review from being a 1-star review to a 3-star review - They lose one star for not telling me the shoes could not be returned elsewhere in the country - and 1 star for not offering a printed label for free returns.

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About ECCO Shoes

ECCO is a global leader in innovative comfort footwear for men, ladies and kids. Founded in Denmark in 1963.

ECCO Shoes: The Global Leader in Innovative Comfort Footwear

ECCO is a Danish shoe company that has been providing innovative comfort footwear for men, ladies, and kids since 1963. With over 50 years of experience in the industry, ECCO has become a global leader in the production of high-quality shoes that are both stylish and comfortable.

The company's mission is to create shoes that are not only aesthetically pleasing but also provide maximum comfort to their customers. They use advanced technology and high-quality materials to ensure that every pair of ECCO shoes meets their strict standards.

One of the things that set ECCO apart from other shoe companies is their commitment to sustainability. They believe in creating products that are environmentally friendly and socially responsible. To achieve this goal, they have implemented various initiatives such as reducing waste, using renewable energy sources, and promoting fair labor practices.

ECCO offers a wide range of footwear options for men, women, and children. Their product line includes everything from casual sneakers to dress shoes suitable for formal occasions. They also offer a variety of accessories such as bags and belts made with the same attention to detail as their footwear.

One thing customers love about ECCO shoes is how comfortable they are right out of the box. Unlike other brands where you need to break them in before they feel comfortable on your feet, ECCO shoes provide instant relief from foot pain or discomfort due to their unique design features like anatomical footbeds or shock-absorbing soles.

Another reason why people choose ECCO over other brands is because of its durability. The company uses high-quality materials like leather or Gore-Tex® which makes them resistant against wear-and-tear even after prolonged use.

In addition to being stylish and comfortable, ECCO's products are also affordable compared with other luxury shoe brands on the market today. This makes it possible for everyone who wants quality footwear at an affordable price point without sacrificing style or comfortability.

If you're looking for innovative comfort footwear with exceptional quality at an affordable price point then look no further than ECCO Shoes!