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Average ratingGreat
4.2/ 5

Based on 342 reviews

555%
421%
312%
25%
17%
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Rana Fares
Reviews 1

Having to change our flight and come back home was the worst experience. We called Dnata and never got routed to a consultant, they promised to call back and never did! Then we tried the WhatsApp number provided to be informed that there are no flights available and it took us to log to the airline website and challenge the WhatsApp operator to get a confirmation of availability, yet by the time things were answered we were two hours before the flight and couldn t make the airport ontime. Lesson learned, never to buy tickets thru Dnata again

Artion Marra
Reviews 1

Catastrophic Service & Very rude staff. Applied for a visa from Germany to UAE and it took 4 days with no answer or feedback and after 50 calls they respond saying that you have to wait at least 3 more working days when flight was hours away. They take no responsibility and they are unprofessional. For the sake of your convenience and money avoid this agency.

Mehul Gajjar
Reviews 1

Nothing understands ............................................... .................................................. .................................................. .................................................. .................................................. .......................................

Faraneh Al Ansari
Reviews 1

All the desks are empty even the advice desk no one to ask for help. There are only 2 staff at their desk and one is casually chatting probably to a friend and the other one is for visa services which I don't want. I'm sitting here about 10 minutes and no sign of any service. The quality of service is gone down drastically!

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About Dnata

dnata is one of the world's largest air services providers offering ground handling, cargo, travel, and flight catering services across five continents.

Dnata: A Global Leader in Air Services

Dnata is a renowned name in the aviation industry, known for its exceptional air services across five continents. With a strong presence in over 84 countries, Dnata has become one of the largest air services providers globally. The company offers an extensive range of services that include ground handling, cargo, travel, and flight catering.

Ground Handling Services:

Dnata's ground handling services are designed to ensure smooth and efficient operations at airports worldwide. The company provides a comprehensive range of ground handling solutions that include baggage handling, ramp services, aircraft cleaning and maintenance, passenger check-in and boarding assistance.

Cargo Services:

Dnata's cargo division is responsible for managing the movement of goods across the globe. The company offers end-to-end cargo solutions that include freight forwarding, warehousing and distribution, customs clearance and documentation management.

Travel Services:

Dnata's travel division provides a wide range of travel-related services to customers worldwide. These include airline ticketing and reservations, hotel bookings, car rentals as well as holiday packages tailored to meet individual needs.

Flight Catering:

As one of the world's leading flight catering providers with over 200 facilities globally serving more than 700 airlines daily; Dnata ensures passengers enjoy delicious meals while flying high above the clouds. The company prides itself on providing high-quality food options that cater to diverse dietary requirements.

Why Choose Dnata?

With decades of experience in providing top-notch air services globally; Dnata has built an excellent reputation for reliability and efficiency among its clients. The company invests heavily in technology to ensure seamless operations at all times while maintaining strict safety standards across all its operations.

Moreover; Dnata has received numerous awards for excellence in service delivery from various industry bodies such as Skytrax World Airline Awards which named it "Best Ground Handler" seven times since 2011; proving their commitment towards delivering quality service consistently.

Conclusion

In conclusion; dnata is undoubtedly one of the world's most trusted names when it comes to air service provision with an impressive track record spanning several decades. Their commitment towards delivering quality service consistently coupled with their investment in technology makes them stand out from other players within this space.

If you're looking for reliable partners who can help you navigate through complex airport processes seamlessly or provide you with top-notch travel experiences anywhere around the globe - look no further than dnata!

Website
dnata.com