Great company very easy to use and able to find ev...
Great company very easy to use and able to find everything needed to keep online going strong
Great company very easy to use and able to find everything needed to keep online going strong
Awful customer service, crippling downtime, and an inability to fix their product.
Awesome value for the game and hobby industry- full catalog of 1.5 million game and hobby products, point of sale system, sales channel integrations, awesome website themes and friendly support staff. Industry leaders like ChannelFireball, FacetoFace Games, Super Games, INC + more use and trust Crys...
My business has used them for about 5 years now and whIle I know our Magic the Gathering sales would not be as good as they are today without them, I would caution anyone from using them. Their customer service is 1 out of 5 at best. Stability of the system 2 out of 5. Updates on the system are 4 ou...
The people at Crystal Commerce have gone about and beyond to help me especially during these crazy times with the virus and the quarantine. I recommend them to everyone I know in the industry.
Easy to use and if i ever don't understand something the wiki and support team got my covered.
CC has gotten a lot of flack over the years, some justified, much not so. Since I've been a customer, support has been phenomenal. I can submit a question through support and have someone helping me within, usually, minutes. At no point have I felt left in the dark or abandoned as I have with other ...
Crystal Commerce has been a huge help with inventory management and sales. Very easy to use, everything is mostly self-explanatory. The live chat for help is responsive as well.
Give them a chance and you just may love them.
They work real hard on fixing any issues I find, the customer service is top notch. They are really helpful in making me understand the full potential of the service.
Best customer service I have dealt with in the industry. They have gone about and beyond to help me when I had questions or problems.
Niquee at Crystal Commerce is great! She took our vision and made it a reality, and stuck with it through the end until it was perfect! If there was a 6-star rating, she would get it!
Absolute trash. Better to run a shop with pen and paper. Chimps could manage servers in a more productive way.
Super fast response time for all questions. They have went the extra mile with impromptu zoom meeting to make sure things were going correctly.
Stay away if you are thinking about using it for your store bad customer service mixed with frequent crippling downtime.
I have been using the POS and inventory for two years now. Using this service has saved countless hours on making bulk inventory available to our customers and has been quite rewarding.
The previous service the business used required individual application of products to the website. This include...
Transitioning to your own website is a pretty big deal. Specifically in this industry, where everything is shifting to a digital platform. TCG Player seems to have a stronghold on the TCG world. However, i would like to personally say thank you to everyone at Crystal Commerce for making this a sm...
Crystal Commerce has made selling singles not only possible, but something that is now an essential part of our business.
Just has an Agent Dan help me rework website in the middle of the night. I have had issues with stability and the complexity but to be honest no other site does what they do as well. The guys will try their best to help you and it really is 100% the best option for a gaming or tcg business.
Shout...
We've been using Crystal Commerce for a few years now and we are very happy with their product. They are always very helpful. Anytime we need help or have a question, no matter how simple or complicated they go OUT OF THEIR WAY to help. They seek and strive to evolve and improve their product consta...
Absolutely terrible. constant stability issues, horrible customer service, live inventory that does not work, website is still unsecured. When addressed with these issues they say it will be fixed in the next few months. We lost thousands on double orders and messed up inventory. We only chose the...
I have use CrystalCommerce for a very long time had never had any issues with them. They are always there to help you out when you need it and quick on updating products.I definitely recommend using these guys!
This company has left small businesses like us that pay for their services high and dry more times than I can count. I am able to come here and leave this review right now because our point of sales is not working at all in the middle of the day during the holiday season. I cannot depend on it to m...
No better platform to protect and grow your local game store!
Service has had a few bugs in the past but the team is always responsive and quick to help. Great customer service and the system helps us to quickly and efficiently post across multiple platforms. Thank you!