Purchased fold up bed from their Cannes shop - it was reduced by 23 euros - we bought some bedding with it as well - we didn’t realise until we got home that they charged us the full price. Even though we spoke to a salesperson & they gave us a ticket to go to the checkout with. We tried ringing the...
We knew exactly what we needed, the seller of the department was available and good advice and our purchase went very well. Withdrawal of the goods fairly fast.
Reopening for some time, no hydro-alcoholic gel at the entrance, no filtering, no social distancing, no security. People are on top of each other. And at the checkout we queue as we do in the exhibition furniture.
Vacuum cleaner with defect I asked for the exchange the next day refusal of the exchange despite several assistants he bring it back to the workshop he brings it back to me with a second-hand piece climb on it telling me that the case and settle big crook
the vendors may be nice I do not like the policy of the store, it is always necessary to order and pay a down payment when we sometimes do not see the product happen eventually out of stock .... scam. ..
Incompetent to the end. We ordered a table at the end of December. It was not only delivered to us late but the 2 parts of the board damaged. We must have recommended a new tray but the ordering person (besides being rude) only ordered half of us! We had to recommend the other half again and are sti...
waiting too long before having any information on a product, very aggressive cashier with the customer and who fails to report that a product on order can be set at 50% the day of the order, and the rest on delivery .
We bought a sofa the imitation leather covering after 3 years the imitation efriter it was so thin yet we are a retired couple who take care of our real estate it is true that it was not very expensive 600 euros
Very long wait at the after-sales service, misleading advertising when we say private sales reserved for card holders we should not have to pay with it.
A turnover to be achieved, a variable monthly bonus to supplement the fixed salary, but that's not why we have to throw ourselves at customers like that, it's a shame to have to get there.
It's great to manage this shop. It takes more than 30 minutes to recover a piece of furniture because it is necessary to go through the home register before going to the warehouse of removal or have to wait. The staff is rude and impressively slow. Must remove "1st store opened in France" and put "s...
The service and reception has improved significantly compared to a few years ago. To see concerning the quality of the products my opinion does not concern the after-sales service because according to opinions of relatives, it is always zero.
Staff civil servant, hard to find, can pleasant, withdrawal of the article in deposit attenant stressing because no graphical system explaining or is the preparation of your purchase, if you fall on the burne service is loooog! If a defective item, no exchange (mirror broken) wait 4 weeks on order!
In this store at the checkout it's hot to die, the music is thoroughly and finally you are promised that your items will be delivered on the date indicated and you receive half of the furniture.I call customer service and of course they do not understand then that for them they gave me all my furnit...
run away!! the service withdrawal of goods hangs up on the faces of people who arrive at the miracle by the way, they are not pleasant on the phone, sends us "walk".
we understand why ikea wins customers and confo in lost !!!!!!!!!!!!!!!
Really, the way the articles are presented does not really make you want to linger. It looks like a huge soulless shed ... For comparison, I find Ikea much more pleasant.
Concerns the Conforama deposit. Following receipt mail to inform me that my package was delivered on 30.11, I went there on 02.12 but nobody found the package. The staff did not seem really interested in finding it and asked me to go back despite the time that separates me from the store. To top, th...