Concierge Contact Center

4.6 · 32 reviews
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G Self
Reviews 1
2020-11-06 16:45

Concierge Contact Center was recommended to me by ...

Concierge Contact Center was recommended to me by a friend who has been using the service for over two years. I have been with them now for over a year. My business requires that someone is available 24/7 for taking messages, appointment scheduling and occasionally handling a situation that require...

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Abrahan Godinez
Reviews 1
2020-07-21 22:31

It's amazing working here. The people are great an...

It's amazing working here. The people are great and the workplace is steady & progressive. We have specific instructions for each office, as we cater to their needs, so there's never a dull moment. It's been amazing working here for all the years I have. Not only have I seen the company grow, but so...

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Kaley Compton
Reviews 1
2020-07-16 16:53

Every job pays you to come to work, CCC pays and R...

Every job pays you to come to work, CCC pays and REWARDS YOU! All you have to do is show up and do your job! There are raffles each week, there is training one on one so you feel like you re doing your best! I ve been there over a year and not once have I dread going to work.

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Kevin Gallagher
Reviews 1
2020-07-14 17:53

Our company really struggled to find a service tha...

Our company really struggled to find a service that could not only handle the overflow of calls for our clients, but one that could do so with dental knowledge and great customer service. Kristy and her team have overachieved and I 100% recommend that you speak with them before making a decision. ...

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Donna Rhodes
Reviews 1
2020-05-01 07:09

Our company has used Concierge Contact Center for ...

Our company has used Concierge Contact Center for 5 years. They have never disappointed! They answer about 500 calls a month for us and I really don't know what we would do without them! They have been a lifesaver.

They schedule our new appointments and confirm our existing appointments. I ha...

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David Lach
Reviews 1
2020-04-18 08:29

If you are looking for a call service that will ch...

If you are looking for a call service that will charge you 7-8K per month then let your phone ring 10-15 times before anyone will pick it up, if at all, then call you to ask you what to do because agents are not trained on protocol that you have spent many hours of your own time to clarify what need...

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Kathleen Dennison
Reviews 1
2020-03-26 19:42

Concierge Contact Center has been working with us ...

Concierge Contact Center has been working with us for years. I am able to call and talk to my account manager anytime. We realized just how much their service meant recently. We had to close for three days due to a flood and we didn't even have to go to the office to call our patients. They are ...

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Michael Schersten
Reviews 1
2020-03-14 13:15

Working as a contractor for them over the past yea...

Working as a contractor for them over the past year we have accomplished some great things together. They are very forward thinking and are always coming up with great ideas about how to use technology to better serve their customers. Can't wait to see what the next year brings!

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Stephen Strout
Reviews 1
2020-02-19 01:42

I have three dental practices and have been using ...

I have three dental practices and have been using Concierge s Contact for about eight months now. They give me peace of mind that my patience and new patients will have a real life person to speak with anytime they call, 24 hours a day seven days a week. They are very professional and skilled with D...

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