I informed someone at Computers Plus that I was in the market for a specific monitor that we had found on Amazon. Amazon says that it has next day shipping but after reading further, it also said that it typically ships within 1 to 2 months. Well, I ordered it through Computers plus in the middle of last week and it arrived yesterday!!! Any previous time that my fiance and/or I have been to this store, the staff has always been extremely polite, professional and they definitely know what they're talking about! Use Computers Plus for all of your technology needs and then some!
Would have given 5 stars, but the selection on parts is slim. Customer service is not the best in the world, but I was happy when I left the store. I did get what I came for, but would have spent more if they had a better selection of computer parts rather than putting the focus on selling pre built computers.
Definitely more like computers minus. Never will take anything to them. YouTube how to videos are more useful than bringing your computer to computers minus and getting charged for a diagnosis, then them fixing it without your permission, when you come back and they ask you for this large sum of money that you never agreed to pay.
I am typing this review on my brand new, lightning-fast PC purchased from Computers Plus. I had originally brought my previous unit in for repair after it began habitually crashing, and after their technicians diligently attempted to revive it from numerous component failures, it became apparent I was just going to have to let it go... Lee was exceptional in helping educate me on the newest technologies and guiding me to a new unit best suited to my needs. The owner, Bill, even set up the new unit for me himself to operate as efficiently as possible; he clearly takes pride in the respectable business he's built. The rest of the staff I dealt with was always pleasant, polite, and ever-ready to help me in any way. I want to give another special thanks to Lee for stepping up to a difficult situation when my old unit become obviously unsalvageable and going above & beyond to ensure I left satisfied. Thank you, Computers Plus, for living up to your reputation; you've earned a life-time advocate with me!
I grew up in the era before computers so it has been a huge learning curve. WhenI needed my laptop fixed. The associates were are friendly, helpful and up front with all costs. They were fast and efficient. A big shout out to Marcus in the tech repair dept. He fixes computers all day long so he has to be brilliant! Not once did he make me feel dumb. He guided me through all my options and let me know costs on everything! I picked up my laptop and it works beautifully! Thank you!
I bought an ACER laptop from them a couple years ago and had trouble with it just a few months later. We brought it in and spent nearly $300 repairing it. Since we didn't want to spend that much to fix it again if something were to happen again, we bought their "All Coverage" insurance on it for around $500. A couple months later the screen broke and the insurance somehow didn't cover it. We also found out after all of this had happened that the laptop was covered under warranty when it first broke and that we shouldn't have had to pay them nearly $300 in the first place. DO NOT GO HERE.
Just went to the back to school sale and they paid for my taxes on my new Macbook. Very impressed with their attentiveness and knowledge about different systems.