CM Brugge

I was denied a certificate for the heart patient for the medication Brilique because the certificate was drawn up by an assistant of the heart specialist. Consequently, I have to go back to the clinic and request a new certificate from a doctor and then bring it to the CM. Again 3 weeks of time loss. Consequently, it takes 7 weeks before I can get a certificate approved by the CM. In the meantime I am going abroad and as a result I can only get medication with the full jar and Brilique is a very expensive medicine. We as a patient must now check the doctors to see if they are real doctors. While a phone call from CM would give a solution in 3 min.
I don't think that is possible.

Not satisfied with the communication to the explanation at the window
Drove around for free all morning

Friendly staff and served quickly. Everything is punctual in connection with papers and payments

Good opening times and smooth service with friendly staff

As an agent for my demented mother, I occasionally have to deal with CM, I myself have been with the Independent Health Fund for years, what a difference. A lot of running gear, a lot of paper scan and email is not possible, because it has to be original in Cm's letterbox and after a lot of hassle it always ends with a hypocrite "We regret ...... we cannot help you.
I am no longer contacting CM for any reason and they have probably achieved their goal ... to save time and money for their organization. Independent health insurance is recommended.

Everything is slow and takes a lot of effort at the CM. When you ask a question, it takes a long time and you end up with unclear answers. Also slow in refunds. That is why I switched to the Flemish Neutral Health Insurance Fund a few years ago. Super satisfied. The smaller health insurance companies have to make a little more effort for their members. Now ask CM Brugge a question for my parents and know immediately why I left CM.