Had a great purchase experience at Stevens Ford in Milford, CT, working with Annette Corzo this week. As an experienced car buyer (first purchase 30 years ago!), I was very impressed. We got the car we wanted, and were helped through the sales process with knowledge and efficiency, and without sal...
I was looking for a new car and requested pricing on a new Focus that I saw in stock on Steve's Ford / Lincoln's website. I received a quick reply from the Internet Sales Manager a fantastic price that was before factory rebates.
I went in and was met by Joseph, a sale person at the dealership. ...
We were very happy to make a deal with this place. Charles Hennon was a great salesman and we hope to use them again in the future! Thanks Stevens Ford!
Hector Diaz helped us through our entire process to get our new Certified preowned Lincoln. The dealership is full of good professionals who do go above and beyond. I removed a Star because the length of time it takes to get stuff done when buying is laborious. But that's an industry issue more t...
Great new car buy experience.
Anette is the kindest sales person ever seen. I highly recommend this dealership to everyone.
Just purchased a used 2014 Fusion from Joseph Hudak. Mr. Hudak is an excellent salesman and great to deal with. Carlos Trindade in the finance department was great to deal with as well. Carlos and Joe are honest and professional. Very highly recommended. Thank you.
Living in New England, I wanted a car with All Wheel Drive. I've owned Fusions in the past and loved them, so that was what I chose. Stevens had the perfect Fusion for me, low mileage, All Wheel Drive, good price.
We dealt with Roberto, and could not have asked for a better salesperson. He's friend...
Excellent Service. Relentless in obtaining perfection for the job to be done. Best body shop / collision center around. I highly recommend them; their staff, as a whole, exceeded all expectations and their sincere concern for your inconvenience is apparent from the start of the first visit. Go t...
John from service treated me like a valued customer. Great job!
Got an oil change here, service was ok but they could not help me setup with the Ford owner advantage reward plan, there were 2 salesmen both of whom were uninterested in setting me up with the rewards plan, not keen on returning
I brought my car in for a check engine light. It took almost an entire day just for them to get back to me. When they called they told me it was $700.00 for a repair. Upon researching the claimed issue they wanted to charge me $700.00 for an unnecessary repair. I declined service at that time to ...
I just purchased a Ruby Red 2015 F350 Platinum. I was working with Carl who sold me the same truck in 2014. I have to say Carl went out of his way to make this deal happen. He contacted me to let me know about a Ford financing rebate which helped push this deal through. I traded two vehicles in a...
Annette assisted me in the purchase of my van, highly recommend. She was very helpful and proactive.
Recently leased a Ford Escape and Bobby was my salesman. Right away he made us feel comfortable about the process and treated us like family. He never pushed me into anything just to make a sale. The experience was great! I m never going anywhere else to purchase a vehicle again. I m loving the car,...
Another positive experience
Keep up the good work
This was the most pleasant experience I've ever had purchasing a car. I did not know exactly what I wanted but knew about how much I wanted to spend monthly. They found a car that was perfect for me!
I happened to stumble upon my dream car, 2008 BMW M3, at this dealership which I thought very random since it is a Ford dealership but I was excited none the less. I was also fortunate to have Joseph Hudak show me the car and answer any questions that I had. He even protected the car from other pote...
I ve more than 5 times to this dealer for oil change and so far i ve a good experience. Except for once when I took my car for oil change and they didn t do the check points inspection and for my unfortunate my battery was bad and I wished I knew it needed to be replaced that way I didn t have to pa...
Joe Hudak is a very good salesman very thorough no pressure !
Outstanding service from both Paul in the service department and especially Annette Corzo in sales. I couldn t be more effusive in my praise for her efforts in getting me out of a tough spot. Excellent experience!!!
Stevens is always a pleasure to have my vehicle serviced at. Paul and the entire team are always courteous from start to finish! I recommend Stevens for all of your service needs!
Very good service. Had three recalls done. Waited about and hour and a half.
Thanks to Joseph Hudak and the team at Stevens for providing such great overall service in getting us in a new vehicle. Joseph did a great job understanding what we were looking for, and we ended up getting a great deal on a new vehicle we had not even considered as we started the process. We were a...
Annette Corzo was wonderful throughout our first online new car purchase. She was sensitive to the situation we are all in now and couldn t have been more helpful and accommodating! Caring, super knowledgeable about the vehicle features and just an all around good person. Stevens Ford should be p...
The work was fine but they've held on to my WeatherTech Floor mats and are not responding to my request for their return.
I brought my 2014 Ford Focus in on January 3rd to be serviced for a reoccurring known issue with the transmission jerking forward when I attempt to accelerate. My check engine light also came on. They called me and said they were replacing my clutch to resolve the jerking and that the O2 sensor was ...
Excellent service ,done in a speedy time , dignosted correct. And fixed right.
Atmosphere was comfortable and the staff was friendly
Defiantly will visit again for next repair needs
100% satisfaction
Keep up the good work
I've had dealings with a vast number of car dealers over the years. I must say, my Stevens Ford experience is the best by far. So much so that when my wife was looking to replace her car, the first place that popped in my mind was the place that treated me so well when I was looking for my own car l...
Great sales and service experience, really happy with everything about my car. Would recommend Stevens after having Mercedes for the last 12 years...
Courteous, quick and accurate. My 2015 F250 (does lots of towing and carrying heavy equipment) was in for 50k service and a drive train error msg. All corrected as promised at what I thought was fair price and done on time!
Incredible service, professionalism and follow up.
I am the proud owner of a 2015 F350 Lariat diesel that I purchased from Stevens Ford brand new. They are the only place that has serviced the truck since I bought it. For me that s unusual because my friend is an awesome ASE certified mechanic a...
I would highly recommend working with Annette Corzo! Annette is passionate about her job and makes the experience of being at a car dealership so much more enjoyable! Annette stayed in touch with us throughout the process knowing that we had to make the decision on our own time. Thanks to her we wer...
I wish I could say differently, but I have had major issues with this dealership. It took them 4 times to fix my emergency break despite being told the 2nd time there was nothing wrong with it. My breaks squeak because of it and the service manager wrote in the paperwork i refused break service. ...
My GMC lease was coming due and I decided to shop for a new car. Joseph Hudak, salesman at Sevens Ford Dealership, listened to what kind of car I wanted, what options were a priority ( automatic rear door lift) and what options were not(sun roof). A red Ford Escape fit the bill. Joe first took me ...
Fantastic parts department, Ron great to deal with and really knows his Ford parts!
I just purchased my new Ford Edge and I am so happy with it! This is my second one and I purchased both from Stevens Ford Lincoln. They are so knowledgeable and helpful in getting you what you want. I walked in and left two hours later with my new car. Samantha, my salesperson was so helpful, sh...
Went to the showroom interested in buying an $81,000 pickup. Asked for some info, but they were too busy on the phone. Left my number and asked to have them call me with the details when they finished... never called me. Business must be good. Unprofessional; go somewhere else.
Thank you, Stevens Ford Lincoln, and especially Joseph Hudak, for making our recent car buying experience exceptional. You made us feel like family!
.These guys... Particularly Leslie... Harass you. I've recieved 7 voicemails from them and calls on a daily basis after opting out and calling to make it stop. Called again to ask the phone calls to stop and we will see where it goes. I inquired online abojt pricing and you think after not receiving...
I was looking at the Focus and was very happy with the vehicle, but the salesperson who was working with me (a young kid who shall remain nameless) gave me and my family blatant misinformation, and honestly illegal advice. I ve only included two examples below.
We were told that we could watch m...
I was able to get right in and out. The staff here is always friendly and polite. The wait room is clean with plenty of comfy seating. I bring both of my Ford vehicles here for their oil changes since they use genuine Ford parts. I will continue to use Stevens for my service.
Purchased a used F350 from Steven's. I drove 2 hours (from NY) to look at the truck because it appeared to in excellent condition for the age. It also had low miles.
I was pleasantly suprised with how good of condition it was for an F350, since most are used as work trucks, this one was clearly...
Ron at Stevens Ford got us out of a real bind! Our car recently broke down while up in Canada, and the part that we needed (transmission coolant line) was on nationwide back order and not available anywhere. Out of desperation, I called our Ford Dealer (Park Ford in Mahopac NY), and they looked in...
Nice dealership and service department. Affordable pricing.
I just got an F250 at Stevens from Annette Corzo
Great experience!!!!!!
Annette Corso was a pleasure to deal with . She is courteous , a hard worker, and good at her job, she even came in on her day off to accommodate my husbands work schedule. The dealership employees are also great. I love my Lincoln Corsair !
So I googled Lincoln Dealerships around the Stratford area because I was in the market for a new MKZ. Stevens came up and I searched the inventory and came across a gem. 2012 fully loaded with everything i could ask for. Joseph Hudak one of their client advisors there, made me feel like I was fam...
Just bought my Lincoln from Annette Corzo who not only found a very specific model I requested but did so in record time and totally exceeded my expectations. Annette was great but also thank Dave and Jay who helped take care of everything as part of the team.
tried to buy a used car, my salesman got fired the night i filled out the credit application, and no one cared enough to call me or return any of my messages... I guess they are so busy they don't need the business.
Can't say enough about the service at Stevens Ford. Seriously, I can't stand the process of major purchases and I couldn't have been happier in every step with how accommodating the entire team is at Stevens. Paul C was my sales associate and I called him on thirty minutes notice requesting two car...
I recently purchased a F150 from Stevens using the Consumer Reports service. My sales adviser was Bill McCoy. He was very helpful in finding me exactly what I wanted in terms of trim level and accessories. He even arranged for the swap of an accessory from my trade-in to the new truck. The trade-in ...
I went in a few weeks ago with my '16 Fusion Energi with 7k miles on it for modem connectivity issues with myfordmobile. Nearly a brand new car. First visit for an hour of labor diagnostic they updated the sync system and thought that would be the fix. The problem still continued. Before leaving...
Picked up my new Lincoln Nautilus at Stevens Ford Lincoln. Annette Corzo helped me through everything and was great. Stevens Service writers were a main reason I went with Stevens. They have some very capable people there.
My Sales representative, Will Poole, was fantastic. Quick to respond via email. Friendly and profession when we met at the dealership. I am very happy with my car buying experience at Stevens Ford.
The staff at Stevens was wonderful from start to finish. I live in New York but found the car I wanted on the Ford website, and the experience was seamless.
I began talking to Bridget, who confirmed availability of the car I wanted and helped go over pricing and the out-of-state leasing procedur...
Brought my van in with a big problem once I learned I needed a new engine (which sucked) I worked with Paul who I highly recommend gave me all the info I needed and kept me informed by phone and I couldn t believe how fast they got it done and clean no greasy finger prints courtesy for my tools and...
2 hours for "The Works" oil change! Ridiculous! I had made an appointment as I needed to wait for the car so that I could go to work as soon as it was ready. One of the service reps said that they had two techs call out sick after me checking on the car an hour after it had been there. They always h...
Service manager is unprofessional, been there several times and he is the only one that never helps and makes my experience and day horrible, he never wants to give loaners even when your qualifed for one (recall), I over heard others not being able to get one because he doesn't want too, he is alw...
The Sales and Service teams at Stevens are a cut above the competition!! I personally recommend Stevens to all Ford and car customers.
Just bought a caught from Hector Diaz at this dealership. He did an excellent job from beginning to end. Was thorough with his answers and eager and excited to help. Pricing was very fair, car was in great shape, and the process was extremely smooth. Would recommend anyone I know to see Hector! He w...
I am a repeat customer and have had the pleasure of working with Will Poole as my sales consultant. Will is extremely knowledgeable with all functions and capabilities of all vehicles in the Ford lineup , especially proficient with the F-150. Will addressed all my needs and was able to stay within...
Stood by their sale!
Standing by their sale!
I purchased a used Toyota - I was looking for a standard shift and my search landed me at Stevens. I have been driving a stick for about 10 years and was looking forward to having my "new stick" after a couple of SUVs with auto trans. I had a good...
Although the parts department made me wait months for recall parts due to them forgetting to order them, the service end was good. Kimberly was the service advisor and she was great to deal with.
This was my second time purchasing a vehicle from Stevens Ford but my first time working with Annette and she really made the experience awesome! We looked at multiple F-150s and I never felt rushed or miss informed. All of those I encountered at the dealership were great to work with as well. I'm l...
It's 2018. I made good on my promise from my 2013 review. When it came time for me to buy a brand new car in 2016, I made sure that it was NOT from Stevens Ford! Ha! Think about that next time you want to stiff customers on tiny refunds! Customer service goes a long way, and believe it or not, some ...
My Grandparents recently came to look at Lincoln cars and were drastically disappointed with their terrible service. Steven's Ford lost a sale and a customer!
After being turned off by poor adherence to COVID practices by other dealerships, we appreciated Stevens ability to follow their own guidelines and best practices. Hector was fantastic to work with, respectful the whole time, never pressuring and always eager to help answer any questions or schedul...
With transmission warranty extension of my Ford Focus, I visited the dealer shop. I was very impressed with high quality service and shuttle service.
And also recently, I repaired my car at the Collision center in Stevens Ford dealer shop after car accident. I am really satisfied with service quali...
I had a great expierence when I recently purchased a vehicle from here. Jeff was excellent to work with.
Buying a new car from Stevens Ford Lincoln is a pleasant experience. We live 7 miles from another Lincoln Dealership, but prefer to drive the extra 18 miles to Stevens.
Stevens is truly a no hassle dealership. Pricing the deal was handled very fast, and is a WIN WIN transaction for both Stevens...
I had issues with airbag icon and wanted it checked out. luckily it was only bad sensor that was knocked out of aliment. in and out in 2 hours. time and cost less than i expected.
The Best Place To Buy A Car. They Were Very Professional From The Time I Arrived. Joseph Hudak Was My Sales Rep And He Made The Whole Experience A Pleasure. Fred The Gm, The Front Desk, The Phone Reps, And The Finance Department Were Very Nice And Helped Make Finding A New Car Easy. I Have Already R...
Had an awesome experience in Stevens ford today. Was well taken care of by Annette. She made me feel at ease and walked me through the available options in my price range. Thank you Annette and to all the Stevens team!!
Joseph H. was very helpful with the purchase of my new Explorer. He was very professional and knowledgable, which made the car buying experience easy.
This is to James Puglisi and Stevens of Milford,
I just wanted to let you know that my husband and I are very happy with our new Escape. You did a great job of helping us pick the right car for us. You spent outstanding customer service time with us and I noticed that you have a passion for your ...
I had my oil changed on my F150 in Dec 2017 (approx) because it was too cold to do it myself. First time in 14yrs I had someone else touch it. Seemed ok at first. In Feb i noticed oil drops on the driveway. I snuck a peek one cold night and it wasnt the oil - the power steering lines developed a...
Great service, I broke down and was towed there, I am out of town they took care of me right away and had me back on the road
I was treated very nice, as always, they were fast and precise and I was out of there fast, early and with a smile on my face.
The Service Department rocks! I had an issue with my Sync touch screen and they were able to get the problem diagnosed super quick, ordered the part, and scheduled me in to have it fixed in the matter of 2 days. The staff was friendly, and kind to me while I waited. Thanks again!
I definitely recommend this dealership to anyone in the market for new or used cars! Joseph Hudak & Carlos Trinidade are knowledgeable, courteous & professional. Stevens is actually a pleasant dealership to do business with!
Had problem with my car. Was introduced to the GM who was annoyed I had a problem.
He should go back to whatever dealership he came from.
Many years for myself as a Ford owner, and the friendship that has taken place..each and every time I have called for appointment-and the thoughtfulness of both Joanne and Keith, have always given me the greatest comfort and I exit the Steven's Ford Territory. No matter the problem, there has alway...
Consistently the worst service. Though, they believe, they have overhauled their service department, it may be worst than before. Asked several times before picking up vehicle to have a qualified individual available to go over repairs (flexible time to do this) was told several times that service...
Excellent sales and service department. They work hard to earn your business and there service department is very helpful. Highly recommend!